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Eco Technology left customers paying for solar panels that never turned on. In nine months one homeowner got nothing but the runaround about activation while a third-party company billed them anyway. We found a pattern that should alarm anyone considering this installer. Five reviewers describe missed appointments, unresponsive communication, and delays activating systems after installation. One reviewer waited 45 minutes for a scheduled sales interview before leaving, which hints at how the company treats commitments. Two detailed accounts accuse the company of deceptive door-to-door tactics involving PACE loans and falsified contracts. The workmanship scores look decent (9 mentions of solid installations), but post-sale support sits at a troubling 2.8 with more negative mentions than positive. If you need solar panels that actually generate power instead of just sitting on your roof collecting dust, keep looking.
If you're okay with beautifully installed panels that may never produce electricity while you're still billed for them, this company delivers. For everyone else who expects a working system and responsive service after installation, the pattern of activation delays and vanishing support makes this a gamble you shouldn't take.
Alexander R. showed up for a noon interview for a sales position and, after waiting 45 minutes without being seen, walked out. He worried that if the company treats potential hires that way, customers might face similar neglect. He urged prospective buyers to be cautious: scrutinize their offer closely and seek a second opinion before committing.
Isidro B. hired Eco Technology to install solar panels on his house in October 2020 and expected the system to be up and running. Nine months later he still hadn't had the panels activated, yet he began receiving bills from Solar Manager LLC for equipment that wasn't producing power. The companies insisted he had to pay simply because the panels were physically on his roof, even though they remained offline. When he tried to get answers by phone, calls bounced to a message that the mailbox was full. Left with unanswered billing and no functioning system, he ended up frustrated — a cautionary example of what can happen when installation, activation, and billing aren't coordinated.
Sangrat I. answered a door-to-door pitch about high energy bills and agreed to a water filter that was presented as a $20-per-month fix. She watched the encounter escalate: a salesman who introduced himself as Lee recommended the filter, then callers and reps started promising the filter would be free and offering to install an air conditioner, heater and windows at no charge. Concerned, she repeatedly asked for a written contract or proof that no payments would be required, but the crew kept saying they would deliver paperwork after completing installations. A week later unannounced installers arrived; one worker grew visibly upset and pushed the AC and heater installation through despite the family’s hesitancy, and the contract still never appeared. Weeks after that, another installer showed up without an appointment, agreed to leave when asked, and abandoned three windows in the backyard. Months later the family received a bill demanding more than $3,000 per year for 30 years, by which point the company’s cancellation window—about 20 days—had passed. She tried to contact the company repeatedly with no resolution and prepared to file a complaint, having learned the hard lesson to
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Larry chose Eco to install solar on his family home and worked with Todd, who walked him through several system options and answered every question. The permit process took longer than Eco initially estimated, but the crew finished the installation and the array is now up and running. With five people in the house, he noticed the bills shrink — he now pays much less for power than before. What stuck with him most was Todd’s clear guidance paired with a working system that actually lowered the family’s energy costs.
Eddie recently had solar panels installed on his home by Eco Tech and found the installation team to be thorough and professional. He had spent a few weeks talking with Neil from the company before deciding to move forward, and Neil guided him through each step of the process. He ended up very happy with how everything went and is now waiting for his first electric bill — grateful for Neil’s help getting everything set up.
Michelle P. hired Eco Technology to install solar on her home and ended up with lower utility bills after the system was in place. She found the sales representative and installation crew consistently helpful and professional through the whole process, and she walked away very happy with the service. Her takeaway: tangible savings on energy costs paired with a smooth, professional sales-to-install experience — enough that she recommended Eco Technology to others.