Element Power Systems reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Element Power handles the basics well but doesn't stand out. We analyzed dozens of reviews and found a company that installs solar systems correctly, shows up on time, and answers the phone when something goes wrong. One homeowner called about a roof tile repair from a previous installer, and Element's crew fixed it without being asked. Another mentioned their first-year true-up bill came to 32 cents after running air conditioning all summer and charging a Chevy Volt. The workmanship scores high because crews route conduit through attics instead of leaving it visible on exterior walls, and they paint exposed runs to match the house. But when a 70-year-old customer needed help opening a weatherproof box to reconnect WiFi after four years, Element quoted a $350 truck roll fee. If you want clean installation work and don't mind paying for minor follow-up visits, this is a safe local choice.
If you value cosmetic details and expect your system to work as promised, Element delivers. But if you assume minor post-install help comes free, budget for service calls.
Reviews That Shaped Our Verdict
Nancy had solar put on her home four years ago and liked that an out-of-state company used a local installer. Recently she hit a small snag: the system’s gateway controller needed to be hooked to a new Wi‑Fi network, but it sits inside a plastic waterproof box she and others could not open. When she reached out, the company quoted a "truck roll fee" of $350 just to open the box. At 70 years old she could have fixed the Wi‑Fi herself if she could access the gateway, so the steep fee and the refusal to help left her frustrated. The one detail that stuck with her — and should stick with buyers — is that the company will charge $350 to open a plastic box that is blocking a simple, low‑effort repair.
Michelle G. wanted solar without the usual "after" look — she ended up with an installation that left her roof and exterior free of visible conduit. Brian, the owner, took time to walk her through how solar works, the different panel choices and how each would perform, never rushed the conversation and stayed in steady contact through the whole project. On installation day the crew arrived on time, stayed courteous and kept her updated as they worked; they wrapped the job and even got the city inspector’s sign-off in just 1.5 days. The team’s craftsmanship stood out: instead of running unsightly conduit down the outside, they routed all wiring through the attic so the system looks seamless from the street. Luke, Garret and the other crew member were all pleasant to work with, and Brian also set up an app so she can monitor system production at any time. The detail that lingers is simple but telling — a fast, polite install that left no visible hardware to spoil the home’s appearance.
After two years navigating the confusing rooftop solar market and using EnergySage as a final research stop, Robert had sat through pitches from six companies whose reps often seemed to know less about solar than he did. He ran into Brian, the majority owner of Element Power, outside a Home Depot and found someone friendly and low-pressure who actually answered his questions on the spot instead of promising to check back. Brian’s proposal was competitive, the contract read as consumer-friendly and thorough, and the installation crew and follow-up service fit the same mold. He arranged for an extra monitoring meter to be added, and Brian stayed responsive during the follow-up. The system beat the company’s production estimates: it eliminated his electricity bill and fully covered charging his Chevy Volt, shaving about $200 a month off what he had been spending on gasoline. After the first full year, the PG&E settlement landed at $0.32—thirty-two cents. Even his wife was impressed at signing by Brian’s patience and competence through his many questions. He walked away with a nearly zero electric bill and roughly $200 monthly fuel savings—details that made the whole search feel worth-
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 85
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
About five years ago Sjmccullough bought a rooftop solar system for an East Bay home and has had it run without trouble ever since. They found Brian's team at Element delivered solid workmanship for a reasonable price and put together a proposal tailored to their needs. The sales process felt low-pressure — the crew listened carefully and answered every question with patience. Five years of flawless operation left them ready to call Element again for any additions, and the detail they keep repeating to neighbors is simple: a personalized, pressure-free install that’s still performing perfectly.
rreber discovered a pleasant surprise in the crowded solar market when Element Power Systems delivered a lot more than panels. Looking for a roof-mounted residential system during a very rainy season, they found a team that listened to specific concerns, spelled out realistic expectations and cost trade-offs, and produced the best quote among the bids they received. Element quickly presented clear cost‑vs‑performance options, handled plans, permits and approvals, scheduled the work at a convenient time, and completed the installation faster than anticipated. The crew's workmanship and technical knowledge stood out: installers paid strict attention to detail, left no mess or dings, and even replaced defective roof tiles — a practical fix that mattered because there were no leaks despite heavy rain. Element kept checking in afterward with calls and visits, helped reconnect the system to Wi‑Fi after an internet change, and reviewed power reports to confirm the system was performing as expected. After a year the homeowner's electricity savings matched or beat the estimates, and they passed the company name along to several neighbors. The detail that stuck with them most was the roof-tl
After two years navigating the confusing rooftop solar market and using EnergySage as a final research stop, Robert had sat through pitches from six companies whose reps often seemed to know less about solar than he did. He ran into Brian, the majority owner of Element Power, outside a Home Depot and found someone friendly and low-pressure who actually answered his questions on the spot instead of promising to check back. Brian’s proposal was competitive, the contract read as consumer-friendly and thorough, and the installation crew and follow-up service fit the same mold. He arranged for an extra monitoring meter to be added, and Brian stayed responsive during the follow-up. The system beat the company’s production estimates: it eliminated his electricity bill and fully covered charging his Chevy Volt, shaving about $200 a month off what he had been spending on gasoline. After the first full year, the PG&E settlement landed at $0.32—thirty-two cents. Even his wife was impressed at signing by Brian’s patience and competence through his many questions. He walked away with a nearly zero electric bill and roughly $200 monthly fuel savings—details that made the whole search feel worth-