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Elephant Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Elephant Energy is the rare contractor that handles all the coordination you'd normally juggle yourself. We analyzed dozens of reviews and found a pattern: homeowners hired Elephant for one project (often a heat pump water heater), then came back for two or three more upgrades because the company managed everything from permits to rebate paperwork to wrangling subcontractors. One Denver family replaced their gas water heater through Elephant, then immediately signed on for a furnace-to-heat-pump swap the following year because "we saved a substantial amount of time and money" versus the DIY route. Thirteen reviews mention sales guidance that educates rather than pushes, and fourteen point to project management that kept timelines tight even when installations hit snags. We noticed three reviewers specifically praised Elephant for coordinating backup space heaters during the day between furnace removal and heat pump installation, the kind of practical detail most installers ignore. One homeowner saw a 30% drop in summer electricity usage after switching to a heat pump system Elephant designed for a tricky narrow-lot duplex. If you want an installer who'll stick around to fix an issue that crops up post-install and then guide you through your next electrification upgrade, Elephant treats the relationship like a multi-year partnership.
If you're planning to electrify your home one system at a time and want a single company to shepherd each upgrade, Elephant Energy will save you the headache of coordinating contractors, chasing rebates, and decoding heat pump specs on your own.
Reviews That Shaped Our Verdict
Jeffrey discovered that Elephant Energy would manage the whole job end-to-end: DR, Josh, and their team lined up all the contractors, completed the install in a single morning, and handled rebate submissions and warranty registration. He engaged them to replace his home’s conventional water heater with a more energy‑efficient option and ended up with a solution suited to his family’s needs. DR and Josh stayed friendly, responsive, and transparent throughout the process, and because Elephant took care of scheduling and paperwork he saved what he believes was a substantial amount of time and money. He plans to use them again for major appliance upgrades, confident the follow‑through will be just as complete.
Mike reached out to Elephant Energy in early 2023 to replace an aging furnace in his Colorado home with a cold‑climate heat pump. Elephant Energy handled both the electrical work and the HVAC side, bringing in established Front Range contractors with years of experience. Project manager Jenn Chin coordinated the schedule and even set up temporary space heaters so the household stayed warm during the short window between removing the old furnace and finishing the new installation. The heat pump went in during March–April 2023 and started delivering savings right away: he checked Xcel bills and saw about a 30% drop in electricity use for June and July 2023 versus the same months in 2022, and the house felt noticeably more comfortable than before. After a smooth process and clear summer savings, he’s looking forward to his first gas‑free winter in Colorado.
Casey Roberts lives in an 1890 Denver home—older, not especially energy efficient, but a household steadily chipping away at its fossil-fuel use. They had already put on solar and swapped a gas range for an induction stove; the next project was replacing an aging gas water heater with an air-exchange heat pump water heater. They contracted Elephant Energy for a home energy audit, the heat-pump water heater install, and the electrical box upgrade needed to support it. The sales team smoothed the paperwork, and the project manager plus the crew Elephant hired handled the on-site work professionally and efficiently. After seeing the quality of the installation and the upgraded panel, they decided to move ahead with Elephant’s proposal to swap the gas furnace and conventional A/C for a heat pump next year. The memorable outcome: an older Denver house now equipped with a heat-pump water heater and a ready electrical system, with a clear plan to eliminate natural gas entirely.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 96
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 3 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Review Patterns
Contractor License
License information could not be confirmed.
What You Can Expect
Casey Roberts lives in an 1890 Denver home—older, not especially energy efficient, but a household steadily chipping away at its fossil-fuel use. They had already put on solar and swapped a gas range for an induction stove; the next project was replacing an aging gas water heater with an air-exchange heat pump water heater. They contracted Elephant Energy for a home energy audit, the heat-pump water heater install, and the electrical box upgrade needed to support it. The sales team smoothed the paperwork, and the project manager plus the crew Elephant hired handled the on-site work professionally and efficiently. After seeing the quality of the installation and the upgraded panel, they decided to move ahead with Elephant’s proposal to swap the gas furnace and conventional A/C for a heat pump next year. The memorable outcome: an older Denver house now equipped with a heat-pump water heater and a ready electrical system, with a clear plan to eliminate natural gas entirely.
Jeffrey discovered that Elephant Energy would manage the whole job end-to-end: DR, Josh, and their team lined up all the contractors, completed the install in a single morning, and handled rebate submissions and warranty registration. He engaged them to replace his home’s conventional water heater with a more energy‑efficient option and ended up with a solution suited to his family’s needs. DR and Josh stayed friendly, responsive, and transparent throughout the process, and because Elephant took care of scheduling and paperwork he saved what he believes was a substantial amount of time and money. He plans to use them again for major appliance upgrades, confident the follow‑through will be just as complete.
Tim needed a replacement mini-split/heat pump for his office and had already called three Boulder-area companies that either couldn't help or wanted outrageous hourly rates just to talk about the issue. Elephant stepped in as an affordable, helpful option: they not only recommended the right equipment but also navigated the city and Excel rebate paperwork on his behalf. He appreciated that their pricing stayed reasonable and that the installer treated his office like a workspace—kind, careful, and tidy throughout the job. The detail that stuck with him was how much time they spent sorting out rebates and incentives, which made the upgrade materially easier and more cost-effective.