Elephant Energy reviews

Casey Roberts lives in an 1890 Denver home—older, not especially energy efficient, but a household steadily chipping away at its fossil-fuel use. They had already put on solar and swapped a gas range for an induction stove; the next project was replacing an aging gas water heater with an air-exchange heat pump water heater. They contracted Elephant Energy for a home energy audit, the heat-pump water heater install, and the electrical box upgrade needed to support it. The sales team smoothed the paperwork, and the project manager plus the crew Elephant hired handled the on-site work professionally and efficiently. After seeing the quality of the installation and the upgraded panel, they decided to move ahead with Elephant’s proposal to swap the gas furnace and conventional A/C for a heat pump next year. The memorable outcome: an older Denver house now equipped with a heat-pump water heater and a ready electrical system, with a clear plan to eliminate natural gas entirely.

Jeffrey discovered that Elephant Energy would manage the whole job end-to-end: DR, Josh, and their team lined up all the contractors, completed the install in a single morning, and handled rebate submissions and warranty registration. He engaged them to replace his home’s conventional water heater with a more energy‑efficient option and ended up with a solution suited to his family’s needs. DR and Josh stayed friendly, responsive, and transparent throughout the process, and because Elephant took care of scheduling and paperwork he saved what he believes was a substantial amount of time and money. He plans to use them again for major appliance upgrades, confident the follow‑through will be just as complete.

Tim needed a replacement mini-split/heat pump for his office and had already called three Boulder-area companies that either couldn't help or wanted outrageous hourly rates just to talk about the issue. Elephant stepped in as an affordable, helpful option: they not only recommended the right equipment but also navigated the city and Excel rebate paperwork on his behalf. He appreciated that their pricing stayed reasonable and that the installer treated his office like a workspace—kind, careful, and tidy throughout the job. The detail that stuck with him was how much time they spent sorting out rebates and incentives, which made the upgrade materially easier and more cost-effective.

Allen brought Elephant Energy in to install a heat pump, rewire his narrow duplex for an induction cooktop, and set up a whole-home energy monitoring system. The small lot and tight, ranch-style layout created design complications, but the crew devised an elegant workaround that fit the site and produced clean-looking results. They also installed a minisplit in the bedroom to tame the intense summer heat. Between the new systems and the monitoring, he ended up paying less for energy this winter than he did last winter.

bendib88 tackled a home solar installation and discovered the company made the whole process much easier than expected. They appreciated how pleasant and professional the team remained throughout, always focused on getting the job done. When unexpected snags appeared, the crew looked for creative, practical fixes instead of walking away, which kept the project moving forward. Everything wrapped up smoothly, and what stuck with them most was the team’s determination to finish the job with clear competence rather than excuses.

keng hired Elephant Energy to install an air-source heat pump in their home and came away very pleased with both the installation and the project management. Elephant Energy supplied experienced heat pump installers—including an electrician—and managed the job from system design through the city's final inspection. The crew also handled all the paperwork for eligible rebates, so the homeowner avoided the usual permit and rebate headaches. They would use Elephant Energy again for another renewable project, and the standout detail that stuck with them was how completely EE took care of the administrative side, leaving the homeowner to enjoy a working system without extra hassle.

Mike reached out to Elephant Energy in early 2023 to replace an aging furnace in his Colorado home with a cold‑climate heat pump. Elephant Energy handled both the electrical work and the HVAC side, bringing in established Front Range contractors with years of experience. Project manager Jenn Chin coordinated the schedule and even set up temporary space heaters so the household stayed warm during the short window between removing the old furnace and finishing the new installation. The heat pump went in during March–April 2023 and started delivering savings right away: he checked Xcel bills and saw about a 30% drop in electricity use for June and July 2023 versus the same months in 2022, and the house felt noticeably more comfortable than before. After a smooth process and clear summer savings, he’s looking forward to his first gas‑free winter in Colorado.

Tim hired Elephant Energy to install a new heat pump water heater in his home — a job that became tricky because crews had to excavate in a tight crawl space and redo much of the plumbing. Elephant Energy coordinated with expert contractors, navigated the challenging installation, and completed the work on schedule with solid execution. They also handled the administrative side — taking care of rebates, warranties, and offering flexible financing — so he didn't have to manage those details. Even though he only wanted a new water heater at the time, they walked him through practical next steps for improving energy efficiency and cutting carbon, leaving him with a functioning system and a clear roadmap for further upgrades.

mcnultyk89 hired Elephant Energy to install a residential heat pump and discovered early on that the crew would hold the original quote even after unexpected structural issues arose during the job. From the first site visit through final commissioning, they found the team kind, accommodating, professional, and personable, and the crew walked them through every step so nothing felt mysterious. The company also worked with them to design a payment plan that fit their finances and their energy goals. What stuck with them most was that extra work didn’t become an extra bill — the project stayed on budget and on schedule, which made the whole experience reassuring.