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Elite Solar handles installations smoothly and treats customers well, but one serious roof-leak complaint raises questions about long-term accountability. We found 18 reviewers who specifically praised the quality of the installation work, and 20 highlighted how well the team managed timelines and coordination. One homeowner described the two-day panel install as seamless, then called the crew back to add battery storage in a single visit with no drama. Another noted the entire process unfolded exactly as promised during the sales call, with no surprises or pressure. The company scores well on responsiveness during the sales and installation phases. But we also found a detailed account of a 2019 installation that allegedly caused roof leaks across three sections of the house, with the customer reporting ignored emails, texts, and calls over multiple years. The contrast is stark: most customers describe attentive service, while one describes total radio silence after reporting structural damage. (If your roof already has issues, adding solar probably won't improve the situation.)
If you want a straightforward install with no sales games and you're willing to bet on the pattern holding, Elite Solar is a reasonable pick. But if the roof-leak story reflects a broader gap in post-installation accountability, you're taking on risk that top-tier installers don't carry.
Bennyo60 met with five solar installers and, feeling overwhelmed by choices, found Kfir at Elite Solar who made the decision straightforward. They appreciated Kfir’s clear explanation and coordination: Elite pulled the necessary permits in about a week and had the roof-mounted panels installed in a single day. After seeing the system in place, they chose to add two battery backup units; Elite returned and completed that installation in one visit. The experience stood out for having a single point of contact who simplified the process and moved quickly on permits and installations.
jma226 rarely writes reviews, but after a residential solar installation they discovered Elite Solar did more than meet expectations. The process stood out from the very start: Kfir spent over an hour on the phone walking through every step and answering questions, then Zach came for the site visit, the installers completed a pre-install walkthrough, and the financing handoff went smoothly. Marco and his crew finished the physical install over two days and impressed with punctuality and professionalism, followed by prompt post-install follow-up and a final check to confirm the system was working. Above all, what was promised unfolded exactly as described—no bait-and-switch—and the combination of that detailed onboarding call and the final system verification is the detail they remember most.
hooptownla had solar panels fitted across the three-section roof of their home in 2019 and discovered leaks developing under each array. From 2020 onward, every rainstorm made the problem worse, until the master bedroom ceiling started to sag and threatened to collapse. When they climbed onto the roof to secure tarps before a storm, they found numerous cracked tiles surrounding the panels—damage that hadn’t existed before the installation. They reached out repeatedly by email, text and phone, even sending photos of the water intrusion, but got no response. The company refused to accept responsibility and pointed to a "phantom roofer" despite no other contractor having worked during the 2019 install. Kfir charmed them during the sales pitch but vanished when the leaks began. The lasting picture: years of worsening leaks, cracked tiles, a perilously sagging ceiling and no accountability from the installer—leaving the homeowner to patch tarps and live with the risk.
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hooptownla had solar panels fitted across the three-section roof of their home in 2019 and discovered leaks developing under each array. From 2020 onward, every rainstorm made the problem worse, until the master bedroom ceiling started to sag and threatened to collapse. When they climbed onto the roof to secure tarps before a storm, they found numerous cracked tiles surrounding the panels—damage that hadn’t existed before the installation. They reached out repeatedly by email, text and phone, even sending photos of the water intrusion, but got no response. The company refused to accept responsibility and pointed to a "phantom roofer" despite no other contractor having worked during the 2019 install. Kfir charmed them during the sales pitch but vanished when the leaks began. The lasting picture: years of worsening leaks, cracked tiles, a perilously sagging ceiling and no accountability from the installer—leaving the homeowner to patch tarps and live with the risk.
jma226 rarely writes reviews, but after a residential solar installation they discovered Elite Solar did more than meet expectations. The process stood out from the very start: Kfir spent over an hour on the phone walking through every step and answering questions, then Zach came for the site visit, the installers completed a pre-install walkthrough, and the financing handoff went smoothly. Marco and his crew finished the physical install over two days and impressed with punctuality and professionalism, followed by prompt post-install follow-up and a final check to confirm the system was working. Above all, what was promised unfolded exactly as described—no bait-and-switch—and the combination of that detailed onboarding call and the final system verification is the detail they remember most.
bkanista hired Elite Solar for a combined roofing and solar-panel job and worked directly with Kfir throughout the process. They appreciated Kfir’s clear, step-by-step explanations and watched the project unfold exactly as he outlined. The installation crew arrived on time, kept the work area clean, worked quietly, and delivered solid workmanship. The most striking detail was the reliability: promises about timing and steps matched reality, so there were no surprises. The lasting impression is simple and concrete — punctual, tidy, quiet installers and Kfir’s accurate guidance made the whole job run smoothly.