emeraldECO reviews

Kent H. hired emeraldECO in the winter of 2023 to swap out a 10-year-old gas water heater in his garage for a heat-pump model and to upgrade the kitchen electrical feed so he could eventually install an induction range. The work came in two stages: an electrical crew arrived first to handle the kitchen work and to correct a shoddy electrical subpanel job left by the rooftop solar installer the year before, and a plumbing crew returned to remove and dispose of the old heater and install the new unit. Both crews showed up professional, friendly, and careful about leaving the house clean. The price landed in a reasonable range — made sweeter when the crew convinced him that a full electrical panel upgrade wasn’t necessary, saving him thousands. As promised, his electric bill barely changed while his gas consumption dropped to pennies a day. The most memorable part of the job: they fixed prior poor workmanship and avoided an unnecessary, costly panel swap, leaving him with minimal gas costs and no surprise electric bill increase.

Susan Green first brought EmeraldEco into her home in 2020 to install a heat pump water heater, and called them back this year to run wiring and upgrade her electrical panel so she could swap a gas cooktop for induction and replace a gas-fired furnace with a heat pump under the technically demanding California HEERHA rebate program. She ended up with a fully electric house on her original 100‑amp service — including the existing heat‑pump dryer and rooftop solar — because EmeraldEco redesigned the panel circuitry cleverly enough to preserve capacity for a future EV fast charger without forcing a main service upgrade. She loves the appliances they sourced, especially the new heat pump, which has made the house noticeably warmer and more comfortable. EmeraldEco also secured state rebates on her behalf and offered competitive project bids, putting real dollars back in her pocket. Every team member proved professional and pleasant to work with; the detail that stuck with her was that they managed whole‑house electrification within a 100‑amp constraint while leaving a clear path to add fast‑charging for an EV later.

This homeowner hired EmeraldECO in summer 2023 to replace both their gas furnace and gas water heater with electric heat pumps. Although the bid came in higher than other offers, they picked EmeraldECO because the company was responsive and devised a creative way to place the outdoor air-exchange for the new HVAC. They enjoyed working with Diane, Eric, and the HVAC and water-heater teams — the crews answered many questions before, during, and after the install and laid out clear timing so everyone knew what would happen each day. On-site teams stayed pleasant, tidied up at the end of each day, and the company followed up afterward, standing by the work until the homeowner was satisfied. After more than a year the systems have run reliably, and PG&E bills dropped dramatically (full disclosure: the homeowner also has solar panels). The detail that stuck with them was the practical problem-solving — the unconventional outdoor-unit solution — combined with the firm’s steady follow-through long after installation.

Chris began with emeraldEco in early 2021 for a heat-pump water heater, EV charger (EVSE), and necessary electrical upgrades, and enjoyed working directly with Eric and Diane enough to expand the project. He then carried the work through to whole-house electrification — heat-pump HVAC, an induction stove, solar panels and a battery backup — so the house moved from partial upgrades to a full, integrated system. Throughout the pandemic-driven scramble for parts, emeraldEco kept him updated and honored the timelines and cost estimates they gave up front, which made the multi-stage project feel coordinated rather than chaotic. What stuck with him most was that steady communication and adherence to schedule and price even when sourcing got difficult — the reliability that made the larger investment manageable.

Brian Pyle has worked with EmeraldECO for several years on a string of energy projects for his family’s home. Over that time Eric and his team took care of Title 24 documentation, provided design consultation for an all‑electric HVAC system, and designed and installed a solar-plus-battery system. He found Eric passionate and clearly up to speed on the latest technologies, and he judged the crews’ installations to be top quality. The detail that stayed with him: EmeraldECO handled everything from the paperwork to system design and final install, pairing technical know‑how with neatly executed workmanship.

Carol hired emeraldECO to convert her gas-dependent, 1,600 sq ft home to nearly all-electric. From the first consultation through design and needs assessment she found the process smooth and professional, and identified Eric, Diane and Tony as the clear experts guiding the project. The demolition and installation phases proceeded on schedule; the crew handled everything cleanly and communicated clearly at each step. A follow-up walk-through a few weeks after completion confirmed systems were working as intended, which she appreciated. Most importantly, the new HVAC now cools the entire house evenly and quietly—fixing the many cold and hot spots she had before. Pricing stayed transparent and fair with no surprise charges. She has already lined up emeraldECO for the next job: adding solar and a battery.

Marshall D. set out to convert his house to an all‑electric system and hired emeraldECO for a full-home electrification project. He chose them because he needed one team to handle everything—an upgraded electrical panel, removal of gas central heat and gas hot water, a heat‑pump HVAC and heat‑pump water heater, plus solar panels and backup batteries—and discovered most other companies could only tackle one or two pieces, which would have forced him to coordinate multiple contractors. He found Eric and Diane Sweet deeply knowledgeable; they recommended equipment that matched his needs, coordinated the entire scope, and stayed hands‑on through each phase. Their planning and pricing arrived clearly and were delivered at every step, and the installers and subcontractors proved highly qualified and quick to respond to questions. The detail that stuck with him was that a single company accepted responsibility for the whole conversion and kept the promises on schedule and price while the owners personally oversaw the work.

A E. chose emeraldECO to begin an electrification journey on an older house, starting with solar and batteries and later adding a heat-pump HVAC system. They relied on the company’s expertise throughout and watched how careful, up-front planning mattered when dealing with an older home’s quirks. EmeraldECO translated A E.’s rough, amateur descriptions of desired outcomes into clear designs, educated them during each phase, and delivered solid workmanship while keeping communication steady. The most memorable detail was how the team turned vague ideas into practical solutions without losing sight of the small but important details. In the end, A E. left each project better informed and with systems that matched the original goals, thanks to the planning and follow-through.

John found Emerald Echo through a personal referral and hired them to move his Palo Alto home off natural gas and onto electricity. He watched the crew act as guides and technicians, partnering with him through planning and execution. The most striking part of the job: the team squeezed extra capacity from the existing electrical infrastructure so the house could support a heat pump, electric water heater and an EV charger without the disruption or expense of trenching. Diane and Eric led an attentive, expert team that installed high-quality, customized equipment using best practices — all for a fair price. Impressed by how smoothly the conversion went, he has already engaged them again to add battery storage.