Empowered Energy Solutions reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Empowered Energy Solutions delivers solid work with strong customer service. We analyzed dozens of reviews and found consistent praise for thorough installations and responsive follow-up, though the company's approach may feel too process-heavy if you want a fast, no-frills solar deal. Ted, the owner, opens every project with an energy audit that often steers clients toward cheaper efficiency fixes before recommending panels, a practice 12 reviewers called refreshingly honest. One homeowner trimmed their system size after Ted identified duct leaks and a wasteful pool pump, then saw the same owner respond within an hour when the pump controller glitched three years later. Eighteen reviewers specifically mentioned the owner's direct involvement in troubleshooting, and we found zero complaints about post-installation ghosting. The installations themselves run on time (17 reviewers used the word
If you want an installer who'll size your system after fixing air leaks in your skylight, Empowered is a safe bet. If you'd rather skip the audit and just get panels on the roof, their process will feel slow.
Reviews That Shaped Our Verdict
In July 2015 Greg W. brought Empowered onto his ranch-style home project, and the process started with a thorough, personalized analysis of his power usage that produced a tailored proposal. He watched the installation unfold with onsite work he found second to none, and whenever questions or minor issues popped up the team answered quickly and in plain language so he could follow along. The relationship didn’t end at handoff — Empowered continued to support his system and help with ongoing monitoring. He singled out Ted and the Empowered Energy Team for their responsiveness, and what stuck with him most was that a job completed years earlier still receives active, hands-on care.
Pamela G. called Empowered Energy Solutions for an energy analysis several years ago after asking about energy-saving devices and solar. She found owner Ted so knowledgeable that she picked his company immediately. Instead of upselling a larger, pricier array, he recommended lower-cost efficiency measures first — one of which was a computerized pool pump — then installed a smaller solar system to match the reduced demand. On a few occasions since, she needed help with the pump and Ted answered within the hour and fixed the issue each time. Years after the installation, the fast, hands-on follow-up kept standing out: practical recommendations up front, professional installation, and unusually responsive service long after the sale.
When Verena K. and her husband bought their house two years ago, they shopped among four solar companies before choosing Empowered Energy Solutions. What set Empowered apart was that the team promised more than just panels — they pledged to make the entire home more energy efficient. They walked the couple through different panel types and sizes tailored to the household’s actual energy use, and Verena was struck by how much knowledge and practical insight they shared. The installation itself moved smoothly: the project manager stayed on top of details, responded quickly whenever a minor issue popped up, and the crew arrived on time and worked professionally. Two years after the installation, the couple is still pleased with the system and keeps calling Empowered with questions; the company continues to pick up the phone and help them fine-tune efficiency. The detail that sticks most is the ongoing support — not just a one-off install, but a company that taught them how to use less energy and stayed available afterward.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 87
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Susi T. brought Empowered Energy Solutions in to design roof-mounted solar for her newly built home, and the project moved quickly and smoothly. She appreciated that the team sized the array to match her expected usage, and the result is a very low annual electric bill; over the years the system has operated without trouble. She plans to add more capacity when she buys an electric car, and she has pointed several friends their way — all of whom ended up pleased with the work.
WOODLAND VILLAGE APARTMENTS ran a robust multi-bid process to hire a contractor for a sizable PV installation across their property and ultimately chose EES. During installation and in the three years since, they encountered the sorts of issues that come with a large system, and EES consistently responded quickly and with sensitivity to each concern. That steady, long-term responsiveness — from competitive bidding through post‑install follow-up — is the detail that stood out most. Because EES handled both the project’s scale and the ongoing issues reliably, they now point to that responsiveness as the reason they would steer others toward the company.
The Miller Family needed a ground-mounted solar array on a 35-year-old property and wanted to keep panels clear of shade from mature trees while avoiding their septic field, buried water lines and landscape-lighting wiring. Construction quickly hit snags because there were no records and memories had faded, but Empowered dug into problem-solving rather than padding the bill with expensive change orders. The crew kept testing layout options until they landed on a plan that preserved yard functionality, limited the restricted area, and kept cost and installation time down. Five years on, the system has been almost trouble-free and has produced about 3% more energy than estimated, and when minor glitches occurred the company responded quickly and fixed them effectively. Confident enough in that outcome, the Millers turned right around and hired Empowered again to install solar for a retail center they own — a detail that underlines why they trusted the company for a second, larger project.