Score
Empowered Energy Solutions reviews
• updated MAR 3, 2026Loading map...
The Verdict
Empowered Energy Solutions takes the long view on solar. We analyzed dozens of reviews and found a company that treats solar as part of a broader energy strategy, not a one-size-fits-all product push. One homeowner called in 2015 about solar panels and got a recommendation to upgrade their pool pump first, which cut their energy needs before adding panels. Two years after installation, when that same pump needed troubleshooting, the owner responded within an hour each time. We found 14 reviews praising the quality of their installation work, and 18 specifically called out their consultative sales approach. They'll spend time on thermal imaging to find air leaks in your skylight or recommend you hire someone else if your project is too small for them to manage cost-effectively. The verdict is consistent across reviews: they optimize your whole home's energy use, then size the solar system to match the reduced load. (One reviewer got ductwork advice instead of a sales pitch, which is either terrible business or exactly the kind of honesty you want.)
If you want an installer who'll talk you out of oversized systems and still pick up the phone years later when your equipment acts up, Empowered Energy Solutions is worth the call.
3 Stories That Stood Out
Pamela G. called Empowered Energy Solutions for an energy analysis several years ago after asking about energy-saving devices and solar. She found owner Ted so knowledgeable that she picked his company immediately. Instead of upselling a larger, pricier array, he recommended lower-cost efficiency measures first — one of which was a computerized pool pump — then installed a smaller solar system to match the reduced demand. On a few occasions since, she needed help with the pump and Ted answered within the hour and fixed the issue each time. Years after the installation, the fast, hands-on follow-up kept standing out: practical recommendations up front, professional installation, and unusually responsive service long after the sale.
When Verena K. and her husband bought their house two years ago, they shopped among four solar companies before choosing Empowered Energy Solutions. What set Empowered apart was that the team promised more than just panels — they pledged to make the entire home more energy efficient. They walked the couple through different panel types and sizes tailored to the household’s actual energy use, and Verena was struck by how much knowledge and practical insight they shared. The installation itself moved smoothly: the project manager stayed on top of details, responded quickly whenever a minor issue popped up, and the crew arrived on time and worked professionally. Two years after the installation, the couple is still pleased with the system and keeps calling Empowered with questions; the company continues to pick up the phone and help them fine-tune efficiency. The detail that sticks most is the ongoing support — not just a one-off install, but a company that taught them how to use less energy and stayed available afterward.
Thomas F. tackled a renovation on an attached townhouse he and his wife plan to move back into and discovered the place was nearly impossible to heat or cool because of the layout and other quirks. He did a lot of homework and called many companies, then spent time talking with Ted at Empowered Energy Solutions. Ted listened, walked through their specific problems, and offered several practical suggestions. Because the job was small, Ted recommended they skip hiring him to manage the project and instead work directly with the subcontractor he would have called, saving them money and fuss. Thomas appreciated that straightforward, no-pressure guidance and plans to reach out to Ted again when they buy a larger home in a couple of years — what stuck with him most was that Ted refused to push unnecessary services and pointed them toward the simplest solution.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 87
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Susi T. brought Empowered Energy Solutions in to design roof-mounted solar for her newly built home, and the project moved quickly and smoothly. She appreciated that the team sized the array to match her expected usage, and the result is a very low annual electric bill; over the years the system has operated without trouble. She plans to add more capacity when she buys an electric car, and she has pointed several friends their way — all of whom ended up pleased with the work.
WOODLAND VILLAGE APARTMENTS ran a robust multi-bid process to hire a contractor for a sizable PV installation across their property and ultimately chose EES. During installation and in the three years since, they encountered the sorts of issues that come with a large system, and EES consistently responded quickly and with sensitivity to each concern. That steady, long-term responsiveness — from competitive bidding through post‑install follow-up — is the detail that stood out most. Because EES handled both the project’s scale and the ongoing issues reliably, they now point to that responsiveness as the reason they would steer others toward the company.
The Miller Family needed a ground-mounted solar array on a 35-year-old property and wanted to keep panels clear of shade from mature trees while avoiding their septic field, buried water lines and landscape-lighting wiring. Construction quickly hit snags because there were no records and memories had faded, but Empowered dug into problem-solving rather than padding the bill with expensive change orders. The crew kept testing layout options until they landed on a plan that preserved yard functionality, limited the restricted area, and kept cost and installation time down. Five years on, the system has been almost trouble-free and has produced about 3% more energy than estimated, and when minor glitches occurred the company responded quickly and fixed them effectively. Confident enough in that outcome, the Millers turned right around and hired Empowered again to install solar for a retail center they own — a detail that underlines why they trusted the company for a second, larger project.
Long-term Satisfaction
Long-term satisfaction for Empowered Energy Solutions drops to 4.5 ★ compared to early reviews. This is better than 43% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.