Energy Plus Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Energy Plus Solar disappears after installation. One customer had to spend eight months chasing down 32 failed micro-inverters while unreturned calls piled up. Another learned how to reset his own ground-fault inverter every morning before work because no one would fix it. The data shows why: 23 reviews describe poor or absent post-sale support, and 21 flag failures in project management. Even when the panels perform well (workmanship earned 29 positive mentions), you're left waiting weeks for techs or escalating to SunPower corporate yourself. Several customers report being told to figure out monitoring problems on their own, promised bird guards that never arrived, and rebates that vanished into the void. If you want high-quality SunPower panels, buy them through a dealer who'll still answer the phone in year two. This one won't.
If you're willing to troubleshoot your own inverter faults and chase corporate warranty teams on your own, the installation work is generally solid. But if you expect any follow-up support after the system goes live, look elsewhere.
Reviews That Shaped Our Verdict
Todd S. has lived in Rosamond, CA for 40 years and in August 2016 had a 32-panel SunPower array installed on his house. He discovered about three years later that roughly one-third of the panels had stopped producing, and it then took eight months for SunPower to replace all 32 microinverters. Compounding the electrical problems, the crew never installed the bird guard they had promised; pigeons moved in, shredded roof areas and left so much droppings that his backyard became effectively unusable and, in his words, a hazardous waste zone. He phoned SunPower by Energy Plus Solar repeatedly and left message after message, but received no return calls. Frustrated and feeling let down, he blames both the installer and SunPower for the ongoing damage to his property and family life. The detail that lingers most: an uninstalled bird guard turned his yard into a health hazard while the company left him waiting for accountability.
Alan H. discovered after a year that his rooftop system was only producing about 12 kW when it had been designed to deliver 14,400. He had paid extra to guarantee that higher output, but instead ran into a steady stream of excuses and equipment trouble. One inverter started reporting a ground fault and shutting the system down; a tech showed him how to reset it, which turned into a daily morning ritual before leaving for work. After more than ten shutdowns they finally replaced that inverter, but two months later the replacement failed as well. Without knowing how to reset the new unit, he waited two weeks for a technician to show up. The company then scheduled a service call with SunPower, but the system remained offline for more than a month; two days before the appointment the second inverter failed again. When the SunPower team finally arrived they spent the entire day dismantling, inspecting, and repairing the original Energy Plus installation, and only then did the array come back online. What stuck with him was not a single repair visit but the recurring breakdowns and the long stretches of downtime despite paying extra for promised performance.
Kris had a SunPower system put on his home and discovered a sharp split between the equipment and the service. The panels themselves looked and performed well, the roof work came out clean, and the mobile app made it easy to see production — but everything around communication and support fell apart. The crew showed up unannounced on a Monday while Kris and his wife were at work. Their home security allowed them to talk to the installers over audio and delay anything major until Kris arrived, but the company never checked in or confirmed the install window beforehand. A SunPower rep later apologized, but by then the practical problems had already happened: the rep had opened the backyard gate during a county inspection and left it open, leaving Kris’s wife — who struggles with the gate — to deal with it alone. After that, county permission to operate arrived amid more mixed signals. The system received permission, yet no technician came back to demonstrate the system or walk them through operation; SunPower only supplied a PDF showing how to create an account for the app. Kris waited for a promised phone walkthrough that was supposed to happen in December and never materialized.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 55
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Eric had solar on his home for about four years when a component failed and needed replacing. He hit a snag trying to reach the parent company, SunPower, which proved difficult to contact. Eventually he tracked down Energy Plus Solar, and their technician — also named Eric — came out, replaced the broken part, and got the system back up and running. The detail that stands out: when the manufacturer proved unresponsive, a local Energy Plus Solar contact stepped in and handled the repair directly.
In Rosamond, CA, Todd had a rooftop solar array on a family home shared with his wife and five children and discovered the installation became more of a nuisance than an upgrade. After about three years one third of the panels stopped producing, and the company eventually returned to fix them — but only after an eight-month delay. They had promised to "bird proof" the array, yet pigeon droppings piled up under the panels and onto the backyard, leaving the outdoor space effectively unusable for the family. Todd left a 3-star review after an earlier 1-star post disappeared, and he has spent years trying to get the company to answer calls, emails and texts with no response. The lingering images that matter here are the photos of pigeon droppings under the panels and the long service gap: months without a third of the system working and no reliable follow-up.
Todd S. has lived in Rosamond, CA for 40 years and in August 2016 had a 32-panel SunPower array installed on his house. He discovered about three years later that roughly one-third of the panels had stopped producing, and it then took eight months for SunPower to replace all 32 microinverters. Compounding the electrical problems, the crew never installed the bird guard they had promised; pigeons moved in, shredded roof areas and left so much droppings that his backyard became effectively unusable and, in his words, a hazardous waste zone. He phoned SunPower by Energy Plus Solar repeatedly and left message after message, but received no return calls. Frustrated and feeling let down, he blames both the installer and SunPower for the ongoing damage to his property and family life. The detail that lingers most: an uninstalled bird guard turned his yard into a health hazard while the company left him waiting for accountability.