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Energy Remodeling leaves broken roofs and nonworking panels behind. We analyzed dozens of reviews and found a pattern of installation failures, unpaid subcontractors, and customer-service blackouts. One homeowner has called 20 times over two years to fix a documented roof leak; the company claims she can't prove they caused it. Another paid $30,000 upfront only to discover the true financed cost will hit $90,000, plus the company slapped a lien on their house. The math gets worse: 15 reviewers flagged poor value, 12 described post-sale support that vanishes the moment you need it, and 11 complained about sales reps who misrepresent government programs and pressure 91-year-olds into deals. Subcontractors report $10,000 in unpaid invoices and warn the company hops between names and addresses to dodge complaints. One reviewer even said the installer forced customers to post fake positive reviews. If you want solar that actually turns on and a company that answers the phone when it leaks, keep looking.
If you're considering Energy Remodeling, reconsider. The pattern is clear: botched installs, unresponsive service, and financial surprises that triple your cost. Choose a company with a track record of fixing what they break.
Irene S. hired the company for what she understood to be a $30,000 solar installation and soon discovered multiple problems. She found the crew using what she judged to be inferior materials, then realized the finances blew up — the project that started at $30,000 would end up costing her about $90,000 before it was paid off. The situation escalated further when the company placed a lien on her house. She walked away frustrated, and the most striking detail for future buyers is this: the relationship culminated in a lien on her home.
Matt S. hired the company to put a residential solar array on his roof and soon discovered the roof leaking into the house after the install. He had a roofer inspect and document that the leak resulted from the installation, but despite more than 20 phone calls over two years the installer refused to take responsibility or repair the damage. He ended up living with unresolved water damage while the company declined to act, leaving the clearest takeaway for buyers: documented evidence and persistent calls did not force a remedy in this case, so demand clear post-installation accountability before signing.
After his company finished work, Austin A. discovered the client still owed $10,000. He dug into the business and found Rami Vildorf listed as the RMO, while the firm's names and locations seemed to shift frequently. He noticed the contractor license now shows an exempt status for workers' compensation and lists zero employees — a strange mismatch with the company's website, NRGremodeling.com, which advertises seven locations. Frustrated, he filed a complaint with the Contractors State License Board; roughly three CSLB complaints now appear tied to Vildorf, including the one he just submitted. The detail that will stick with a prospective buyer: a business advertising multiple locations while its license shows no employees and an exemption for workers' comp raised red flags and left his company $10K unpaid.
Passed screening
Passed screening
Operating longer than most installers in the market.
Poor BBB standing. Significant complaints.
License information could not be confirmed.
Janice purchased an expensive solar package for the couple’s 15-year family home, and after the installers left she discovered the company had vanished. She and her husband could not reach anyone by phone and received no callbacks, so they drove to three listed business addresses looking for answers. At the last known Concord, CA location a security guard told them the firm had been “Evicted” for nonpayment of rent and speculated it may have folded and re-emerged under a new name; he added that other people had come asking about the company as well. Left without recourse, the couple concluded they had been defrauded: the overpriced system left them with a stark choice between bankruptcy or selling the home. They chose to sell, surrendering much of the profit they’d expected after 15 years in the property. Janice also alleges civil rights violations and elder abuse in how the sale and financing unfolded. Now she’s trying to locate whoever is operating under the old name and is organizing with others for possible legal action — she’s actively seeking anyone with information and representation for a class-action.
Brittany had an Energy Remodeling rep come to her home simply to find out why she kept getting so many solar sales calls. During that pleasant visit she discovered the rep genuinely wanted to help her save money and the environment, and he walked her through several program options — she ended up choosing HERO. A few months later she opened her property tax bill and got confused by an unfamiliar charge, so she called; the branch manager patiently explained how the financing showed up on the tax bill. The installation itself was quick and tidy — the crew was in and out in two days — and eight months after going live she appreciated the continued support enough to post a Yelp review. The detail that stuck with her most: a tiny $0.60 bill she now gets to show off to all her neighbors.
Kathy H. learned about Energy Remodeling from a neighbor and, after a consultation, the company moved fast: installers showed up within a week and her panels were turned on a couple of weeks later — just before a major heat wave. She loves the new system and praised how smoothly scheduling and installation went. The thing that stood out most was the speed — a live solar array in the exact window when it mattered most.