Enlite Home reviews
• last updated FEB 26, 2026Loading map...
The Verdict
This company's door-to-door salespeople are a serious problem. We found a homeowner who had to pull out his phone and start filming before the rep finally left his porch after refusing to leave despite multiple warnings, and another who had to feed small children while a maskless rep ignored the screaming and continued pitching. Nearly half the reviews we analyzed describe high-pressure tactics, with 24 people recounting reps who ignored 'no soliciting' signs, knocked during dinner, or misrepresented themselves as PG&E employees. One reviewer reported being told there was an urgent meter issue when the rep was actually selling a third-party solar lease, not addressing any real problem. Even among satisfied customers, we noticed a pattern: the few who had positive experiences went silent after installation, and one who praised the sales process came back months later to report waiting over a month for the electrical box with no update on a mysterious design change. The installation crew itself gets decent marks from the 12 people who made it that far, but the sales conduct problems are too widespread to ignore.
If you open your door to one of their reps, expect aggressive pitches and possible misrepresentation. The company contracts with Sunrun for the actual solar work, but their marketing approach has alienated far more homeowners than it's converted. Look elsewhere.
Reviews That Shaped Our Verdict
Sangeeta had an unnerving doorstep encounter when a man wearing an Enlite shirt knocked and insisted he was from PG&E and needed immediate access to her energy meter to check where energy was being used. She told him she was in a meeting and asked whether he was selling anything; he pressed on, claiming he wasn’t a salesperson but had been sent by PG&E and that the matter was urgent and had to be handled that day. He carried no badge, business card, or any official paperwork to verify his claim, yet he persisted and announced he would come back that evening around 8 p.m. The encounter left her feeling misled and pressured—someone showing private-company branding while claiming to represent the utility, without ID and insisting on a same-day, evening return, stood out as the main red flag.
S A. was at the dinner table around 7:30 p.m. when a young door-to-door representative showed up and, after a quick look through the peephole, appeared to be a neighbor. They opened the door and encountered a man who immediately began asking for homeowners by names they didn't recognize and insisted there was a problem with the meter that required the owner to speak with him. When S A. told him none of the names matched, made it clear she wasn't interested, and asked him to leave, he refused and pressed an aggressive sales pitch while insisting it wasn't a sales pitch. He threatened to call the police when denied access to the meter and then stepped forward into her face as if looking for a confrontation. The situation only eased when S A.'s wife walked in, took out her phone, and started filming — at that point the representative finally left. Afterward they dug into the company online, discovered multiple similar complaints and apparent duplicate Yelp accounts, and concluded the behavior and sales tactics reflected broader problems rather than an isolated incident. The detail that stuck with them: the solicitor wouldn't go away until he was recorded.
Oh C. awarded Daniel Ponce top marks for walking them through the options and keeping the install moving quickly — clear explanations and steady contact made the early stages feel smooth. They ended up with panels mounted across a ranch-style roof fairly fast, but then everything stalled: more than a month passed with no electrical box installed and no system activation. Elite handed off work to outside contractors, and one visitor from a company the reviewer thought was Bright Planet (or “Bright Side,” they weren’t sure) showed up to film the array and refused to display ID, saying he didn’t want his address shared; he gave a contractor ID number instead. They had asked Daniel to notify them before any contractor visits because other solar companies had been canvassing the neighborhood, yet personnel still arrived without the expected identification. Daniel later reported a design change, but after asking twice the homeowner never received an explanation. The result is solar panels on the roof but no power flowing into the house — a situation that has dropped the overall experience to three stars so far and that the homeowner warns could worsen if the delays and lack of clear, ver
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 51
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 8 years
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
A little over a year ago Carleton had Enlite install solar panels on his home, and the whole process has stayed remarkably smooth. Salesperson Josh Balling explained the different options in a relaxed, knowledgeable way, which made it easy for him to choose the PPA — the no up‑front‑cost plan. Enlite handled everything, so there was genuinely no upfront payment and very little hassle for him. Now he pays the same amount each month for power while cutting his yearly energy costs by roughly 50%. The detail that sticks with him: a seamless PPA setup that delivered predictable monthly bills and about half the annual electricity expense.
Antonio M. had solar installed in July 2024 and started off optimistic after a service representative walked him through the program and outlined potential savings. He watched things move quickly through the survey and installation, but the installation quality fell short — the conduit run from his electrical panel looked sloppy and the stucco patch didn’t match the house. Technicians promised to come back and paint the conduit to match, but when he tried to follow up the rep shifted him to customer service, explaining his role was only to get customers started. He felt the relationship with the rep evaporate overnight. Financially, the outcome disappointed him: his service charges are the same or higher than what he was paying to Enlite and PG&E, so he hasn’t seen the expected cost savings and feels misled. Getting help has been difficult — he struggled to reach Enlite and experienced unreturned calls, which left him unclear about when or how his bills should drop. He’s now looking for two concrete fixes: the conduit painted to match the house and a clear, actionable explanation showing how the system will actually reduce his payments.
Christine B. opened her front door to a woman who had rung the bell and then pounded on the door. The visitor gave no name, offered no company affiliation or badge, and immediately jumped into a pitch about smart meters and Christine’s PG&E bill—even trying to mention neighbors by name. When Christine asked who she was and what this was about, the woman returned to a vague offer to “help on a project” and pushed for personal details: whether Christine had a smart meter, how long she’d owned the home, and whether the utility had installed one. The conversation grew increasingly pushy and manipulative, so Christine told her to leave; she left shaken and angry about the approach and concerned that the tactic could prey on vulnerable people. What lingered for Christine was the unbadged, door-to-door pressure and the insistence on neighbors’ and utility details—enough for her to rule out ever doing business with anyone who engages customers that way.