Enphase Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Enphase sells equipment, not installation services, and that distinction matters when things go wrong. We analyzed hundreds of reviews and found a pattern: longtime owners who chose solid installers describe years of reliable performance and quick warranty replacements when lightning takes out 32 inverters at once. But scores of others report repeated microinverter failures, installers that disappeared or went bankrupt, and months-long delays while Enphase and the contractor blame each other. One owner watched 12 inverters fail over a year while waiting for approvals that never came. Another paid for four site visits and scaffolding rentals because Enphase kept reversing its own diagnosis. The software works well (190 reviewers praised the monitoring app), but 113 reviews mentioned poor value and 79 flagged project-management chaos. Enphase's own support team is responsive and knowledgeable when you reach them, yet the company has no lever to fix bad installations. You're left mediating a warranty dispute between a manufacturer that points to wiring and an installer that may not return your calls.
If you're willing to vet installers as carefully as you'd vet a general contractor for a kitchen remodel, Enphase equipment can work for years. But if your installer folds or botches the wiring, you'll spend months troubleshooting a system that cost tens of thousands of dollars, and Enphase won't step in to make it right.
Reviews That Shaped Our Verdict
Melissa installed two separate properties with Enphase IQ7A microinverters in 2019. One site eventually had the installer replace every microinverter; the other now produces no power at all. She struggled to get the problem resolved as Enphase and the installer traded blame, and a different installer who inspected the dead system concluded the fault appeared to be an Enphase issue. She ended up spending a lot of time pushing both companies for accountability and discovered a key warranty snag: the product warranty stretches decades, but labor coverage is limited to two years, which likely explains the installer’s lack of responsiveness. Frustrated by repeated finger-pointing and unhelpful customer service, she expects legal action may be the route that finally forces service — and the detail that stuck with her is the mismatch between a 25-year product promise and only two years of labor protection.
jcisaacs enjoyed six years of trouble-free service from an Enphase solar system that shaved thousands off their electric bills. One night a lightning storm produced a power surge that knocked out 32 of the 37 panel inverters and damaged several components of the backup battery system. One call to Enphase Support set the response in motion, and the company arranged for a service engineer, Ethan, to come out without being prompted. Ethan diagnosed the damage, got to work, and repaired the inverters and battery components, displaying deep system knowledge, a strong work ethic, and the extra effort needed to make sure everything was fixed correctly. The most striking detail: Enphase completed the repairs at no charge, which reinforced the confidence they had in the company. For a prospective buyer, the standout takeaway is simple and specific — when a major surge took out most of their system, Enphase sent a capable technician who restored the system and absorbed the cost.
Giles discovered in May that several panels on his six-year-old rooftop solar system had stopped producing power because of a fault with the microinverters. He opened a support ticket with Enphase (case 18108337) and tried to follow their installer recommendations — first a website they sent him wouldn't load, then the suggested contractors were in the wrong country, then hundreds of miles away, and finally the local firm they named had folded about four years earlier. Frustrated, he hired a local installer himself. After that, a string of site visits followed, but the problem never got fixed. Each time engineers attended Enphase signalled that the microinverters needed replacing, yet the company repeatedly delayed approving the replacements and demanded further visits. Those extra visits forced him to pay more for call-outs and expensive scaffolding repeatedly. At one point Enphase shifted the explanation to wiring or voltage issues, despite multiple checks showing those were fine; on a subsequent visit Enphase again agreed the inverters should be swapped out but still stalled on approval. Giles suspects Enphase is ducking warranty responsibility; his system is only six years in
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 56
Buyer Beware
Unauthorized Activities
0 reports
Misleading Claims
6 reports
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Lewis Whitten bought a solar system three years ago and later discovered Momentum Solar had installed fewer panels than the purchase promised. He is pursuing legal action for Deceptive Trade Practices and related infractions over that shortfall. While the installation experience left him frustrated, he found Enphase’s monitoring so reliable that it let him track actual panel production and document the under-delivery. He won’t have his business associated with a contractor he believes has poor practices, and he hopes this candid account keeps other buyers from facing the same mismatch between what was sold and what was installed — with the lasting detail being that Enphase’s monitoring provided the proof he needed to challenge the company.
Hector decided he needed a home solar system after Hurricane Maria struck Puerto Rico in September 2018 and turned to Solar Roots. The company guided him through installation of a 4.4 kW rooftop system, and in September 2021 he returned to Solar Roots for a targeted upgrade: he outfitted the existing array with nine IQ7 microinverters and added seven new panels equipped with IQ7a microinverters plus an Enphase controller. He found both the equipment and Solar Roots’ workmanship excellent, and he’s already planning a follow-up upgrade to convert the entire system to Enphase components—making the shift to microinverters the defining move of his solar journey.
Sergiolacayo picked Enphase for a Bay Area rooftop system—about 5.8 kW—because he wanted the redundancy of micro-inverters and the reassurance of real human support on the phone. After living with the setup for more than a year, he found that the iQ8 micro-inverters with fourteen 410 W panels and two 5P batteries deliver plenty of production—often more than his current needs—and keep the rest of the array working if a single unit fails (unlike a single string, where one failure can silence the whole run). He noticed the equipment costs a bit more than a string inverter approach, but not dramatically, and values the peace of mind that even a partial harvest still comes in when something goes wrong. He learned to be careful about installers: Enphase supplies gear and lists recommended installers, but the installer’s competence matters hugely; he used Semper Solaris to handle both a new roof and the solar install so one company would own any future problems instead of pointing fingers. He also discovered a downside with the local utility—when he draws from PG&E the contract and rates can change in ways that make grid electricity expensive at the worst times, so having battery capacity