Equisolar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Equisolar has a well-documented pattern of leaving customers with non-operational panels while collecting loan payments. We found one homeowner who paid for 14 months while half their panels never worked, another who discovered contractors left their garage roof with an uncaulked hole that leaked during the first rainstorm, and a third who reported the company offered $100 to delete a negative review but never paid. The company scores a dismal 2.3 out of 10 on post-sale support, with 102 reviewers citing unresponsive service after installation. In 55 reviews flagged for exploitative conduct, we found zero positive mentions. The pattern is relentless: panels installed but never connected to the grid, bills from both the solar loan and the utility continuing for months, customer service reps who stop replying to emails mid-crisis, and vague contracts that absolve the company of accountability for year-long delays. One reviewer had to involve their loan company just to get a response. Another climbed onto their own roof to patch a contractor's mistake because Equisolar ignored three weeks of repair requests. The few positive reviews mention savings and professionalism, but they're drowned out by dozens of families trapped in expensive, nonfunctional installations.
If you're weighing Equisolar against other installers, know that you're gambling with months of double payments and a real risk your panels never switch on. The volume of complaints about phantom timelines and vanishing support staff suggests this isn't bad luck but standard operating procedure.
Reviews That Shaped Our Verdict
Maria D. Leighton endured a long, frustrating solar project for her ranch-style home that stretched into years instead of weeks. She waited nearly two years for the system to be installed, only to have the panels finally connected more than two years after the start and not produce any power. During that time she continued to be billed for equipment and payments even though the array wasn’t operating, and repeated promises of reimbursement for those charges went unfulfilled despite her submitting proof months earlier. Contractors showed up at her property and entered the backyard or climbed onto the roof without prior notice, and attempts to reach the company ended with calls unanswered. While the company blamed delays on the local utility, she found the real holdup came from the installer’s own procrastination. The most striking detail: after years of waiting and paying, the panels remain nonfunctional and her reimbursement paperwork sits unanswered.
Sara Laroya hired the company to install a residential rooftop solar system and ended up with more than a year of delays, damaged roofing, and unreliable panels. She watched the initial install take more than six months to begin; when crews finally showed up, the job stretched past seven hours for work she expected to be a two-hour task, and the garage roof suffered damage that took months to get repaired. After that, the system still wouldn’t function — it took at least eight more months to get the panels electrically working because the installer had crossed wires. Once the system was declared operational, her husband discovered roughly half the panels weren’t producing; a month and a half later the company had not followed up despite promises. A staffer named Dulce Hernandez helped at first but then stopped replying, and the company even offered $100 to have Sara remove her original one-star review — money she never received. She wound up paying more for electricity than before, found the contract written so vaguely that it allowed the company to avoid accountability for a more-than-14-month turnaround, and only got meaningful action after bringing the loan company into the loop
Eduardo walked into what started as a typical rooftop solar install in the DFW area—16 panels mounted on his home—only to discover months of delays, poor workmanship, and mounting frustration. In the weeks after installation he climbed onto the roof and found a hole left by the electrician; after the first rain he noticed water damage in the garage ceiling. He ended up caulking the hole himself because the company never sent anyone to fix it, even after asking for photos. Inspection appointments kept getting tangled: a city inspector showed up at one point but the contractors who had done the work didn’t show, and reinspection kept getting pushed back. For months the array sat unconnected while his regular electric bills continued. When parts of the system finally started producing, only half the panels ran at anything close to full output and the other half produced about 25%—so his 16-panel array performs more like a 12-panel system. Throughout a year-plus of updates he reached out repeatedly and watched replies slow to nothing; emails went unanswered and callback promises vanished. Contractors had already been paid, he kept getting billed, and the company treated on-site fixes—r
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 32
Buyer Beware
Unauthorized Activities
4 reports
Misleading Claims
8 reports
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Hector V paid $36,000 for a residential solar installation and ended up with panels that haven’t produced power since they were installed in 2021. He accuses the company of defrauding him and describes the purchase as a scam — a large payment for a system that never worked. The image that lingers: a high-dollar installation from 2021 that never delivered electricity.
Thu W had solar panels from Equisolar mounted on her roof more than a year ago, yet they still haven’t been activated or tied to the grid. She has been stuck paying both the loan and her regular electric bill, a strain that has grown into real financial hardship. For the past eight months the company repeatedly promised to refund her loan payments, only to fail to follow through; calls go unanswered or are returned after weeks or months. She has asked them to remove the panels and give her a full refund, but nobody is taking that request seriously. After a year of living with nonworking equipment, unpaid activation, and broken promises, she considers the company poorly managed and deceptive.
Sara Laroya hired the company to install a residential rooftop solar system and ended up with more than a year of delays, damaged roofing, and unreliable panels. She watched the initial install take more than six months to begin; when crews finally showed up, the job stretched past seven hours for work she expected to be a two-hour task, and the garage roof suffered damage that took months to get repaired. After that, the system still wouldn’t function — it took at least eight more months to get the panels electrically working because the installer had crossed wires. Once the system was declared operational, her husband discovered roughly half the panels weren’t producing; a month and a half later the company had not followed up despite promises. A staffer named Dulce Hernandez helped at first but then stopped replying, and the company even offered $100 to have Sara remove her original one-star review — money she never received. She wound up paying more for electricity than before, found the contract written so vaguely that it allowed the company to avoid accountability for a more-than-14-month turnaround, and only got meaningful action after bringing the loan company into the loop