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This company splits sharply between devoted fans and burned customers. We found two dozen reviews praising Eric's deep RV knowledge and willingness to diagnose tricky problems other shops couldn't crack. One owner spent two years bouncing between mechanics for an A/C issue before Eric spotted the root cause in 15 minutes. But we also noticed a pattern of financial friction. Five reviewers flagged steep upfront minimums (one paid $300 for hinges that still didn't latch right), and the two-hour diagnostic charge hits before you know if they can even fix your rig. Two customers described service cutoffs mid-relationship: one was turned away for owning a 1997 model after a policy change, another never got a return call after sending photos. The workmanship score sits at 4.6, anchored by glowing reports of fiberglass repairs and lithium battery conversions. But post-sale communication dips when things go sideways. One roof reseal leaked into the bathroom the same week, and when the owner questioned it, Eric allegedly ended the call with profanity.
If your RV is newer than 2000 and you can afford the diagnostic minimum, Eric's technical skill may solve problems other shops miss. But if you need transparent pricing or grace when a repair doesn't hold, the risk outweighs the expertise.
Sandi B. learned the hard way after paying a $300 upfront two‑hour minimum for service on her van. She paid before any work began and, within that two‑hour window, the techs determined the propane problem was probably the tank — a part they don’t repair — information she wishes had been disclosed so she could have taken the job elsewhere. They also ordered and installed two hinges for the freezer door that wouldn’t stay shut, then insisted the door was supposed to sag partway open. The door still won’t stay closed, she’ll end up fixing it herself, and the whole visit felt like a wasted $300. The lasting detail: an advance two‑hour charge paired with limited scope (no tank repairs) left her out of pocket and no closer to a working setup.
John B. has trusted this shop for four years to care for his 2004 Monaco, and the thing that keeps him coming back is the bodywork. After two fairly extensive repairs, the fiberglass reconstruction and paint matched the original so closely that a picky eye can’t pick out the repairs. Beyond the cosmetic work, he’s had several mechanical jobs done at fair — often below-market — rates, and the shop bills less time than other places he’s used. Troubleshooting happens fast: Eric often pins down a fault from a short description. When a recurring A/C problem beat two other shops, Eric’s team diagnosed the issue in about 15 minutes, showed him what was wrong, ordered the part and fixed it. He keeps returning because the repairs look original and problems get solved quickly.
Kim brought her 2007 RV to Eric’s RV on a sunny Wednesday to have the roof re‑caulked, left without a promised completion date, and was asked to pay half the bill up front. She spent the next few days chasing answers: by the following Monday she had to call the shop to ask when the job would be finished, and staff couldn’t give her a timeline. Work proceeded during a rainstorm because the bay was full, and the crew removed and replaced caulking while the RV sat outside. They charged her credit card before she or her husband had a chance to inspect the work — the pickup happened after dark, so a proper check had to wait until morning. The next day they discovered water had leaked into the bathroom, saturating the cabinet above the toilet and puddling on the floor — a problem they’d never seen in 13 years of owning the rig. Her husband climbed onto the roof, photographed areas where caulking hadn’t been replaced, and raised the issue with Eric, who claimed he had inspected the work. When they scheduled another repair, Eric again demanded half up front; her husband refused until the caulking was corrected. That led to a confrontation in which Eric called him an “a‑hole” and told him “
Passed screening
Passed screening
Among the longest-standing installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
License information could not be confirmed.
Steve M. has relied on Eric's RV for a couple of years, and when he decided to convert his Tiffin motorhome from wet‑cell batteries to lithium, they handled the whole project. The swap called for significant customization to fit the new battery modules and the battery isolation manager into the coach, and the crew executed the work cleanly and professionally. After installation they spent real time with him, walking him through the inverter/charger settings so he understood how the system would behave. He left impressed by their technical knowledge and the hands‑on explanation — the combination of tidy installation and the detailed settings walkthrough is what convinced him he'll keep coming back.
Gale D. has been a longtime client, bringing her well-kept 1997 Leisure travel RV to this nearby, reasonably priced shop in Gold River for years. She called recently to book an appointment and discovered a standing policy — instituted in January 2015 — that the shop won’t service vehicles older than 2000. She pressed for an exception, reminding them they’ve seen the RV as recently as last fall and that long-term customers should be grandfathered in, but the receptionist stood firm. She walked away feeling more than just disappointed. The refusal felt personal: the tone of the staff made her feel like she was begging or auditioning for service rather than being treated as a valued customer. She pointed out that her RV is in excellent condition and that she also owns a 1997 Buick Riviera and a 1996 Chevy truck, both immaculate, arguing that caring for older vehicles keeps them out of landfills. She contrasted this treatment with the way Maita Chevrolet handled her business. The exchange ended with the receptionist bluntly dismissing her attitude, which Gale found rude and unnecessary; the policy alone would have carried its own weight without the abrasive delivery. She left the店決
Jonathan brought his rig into Eric and Sarah’s shop with a laundry list of work: new solar panels, replacement batteries, a roof reseal, furnace service, a leak repair and some custom tweaks. He paid a diagnostic charge up front when they started the exploratory work and was asked to be patient while the team got everything done right. Eric drew on decades of experience and a clear sense of pride in the finished product — the electrical upgrades and battery install were integrated cleanly, the roof and leak fixes held up, and the custom items met the owner’s expectations. The strongest impression was that one shop handled a full-system overhaul rather than piecemeal fixes, so Jonathan left confident that Eric and Sarah’s operation will be the go-to place for his rigs going forward.