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ES Solar earns strong marks for workmanship and follow-through, but value remains a real sticking point. One homeowner noticed their panels installed on the wrong side of the roof and got a call from the CEO himself to make it right. Another had ES Solar add a battery to a 12-year-old system and said every interaction was excellent. Reviews show 1,519 mentions of solid workmanship and 2,053 comments praising how the company managed timelines and city permitting. The crew cleans up after themselves, a rarity among contractors. But 326 reviewers flagged concerns about value, giving it a 3.3 score. ES Solar charges a premium, and you'll know it when you see the quote. The trade-off is a team that doesn't vanish when something goes sideways. If you're comparing purely on price, you'll find cheaper installers. If you want a company that'll send the CEO to fix a botched install and a project manager who answers calls six months later, the premium buys you that peace of mind.
If you can stomach a higher upfront cost and prioritize post-install support over the lowest bid, ES Solar delivers on workmanship and communication. If budget is your main constraint, get multiple quotes.
Mike Hall has had solar on his home for nearly 12 years and this summer hired ES Solar to add a battery and boost the system’s output. As a former solar salesperson, he judged the team by an informed eye and found them consistently professional and knowledgeable through every interaction. He read some harsh reviews posted elsewhere but couldn’t imagine that company being the same one that completed his upgrade. He trusted their work, is pleased with the battery and increased production, and continues to rely on their service — the contrast between his hands-on experience and the negative online comments is what stuck with him.
Nathan Craven moved forward with a residential solar installation and found the reps and installers consistently professional and accommodating. They stayed ahead of every step—calling, emailing and even visiting—to explain what would happen next, often flagging needs before he even knew to expect them, which turned a fairly complex process into something easy and worry-free. Six months after installation the hands-on service continued: any issues were handled promptly, and his project manager, Weston, and the team remained readily available to answer questions and help him get the most out of the system. Weston repeatedly stepped in to resolve problems that weren’t technically his responsibility, smoothing the post-installation experience. What stands out most for him isn’t just a good product but the ongoing, practical support that keeps the system delivering value.
Adam picked ES Solar for a rooftop system on his family home even though their price ran higher than competitors. He appreciated Justin as a salesperson — steady and not pushy — but what made the experience memorable came after installation: the crew put the panels on the wrong side of the roof, and because he was on the road and his wife was managing the kids the mistake wasn’t noticed right away. When they called, the CEO jumped on the issue personally and made sure the placement was corrected and everything was made right, a level of customer care that convinced him to write about the company. He also contrasted that hands-on service with cheaper installers that vanish when problems arise and leave customers waiting for repairs. Several months later he discovered the system performing even better than expected: despite winter weather their energy bills dropped significantly, the monitoring apps are simple and reliable, and there have been no issues with the battery or the new circuit breaker. The detail that stuck with him was the CEO’s immediate involvement paired with a system that’s actually cutting their winter bills — a practical win for anyone interested in energy-independ
3 reports
20 reports
Among the longest-standing installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
A valid contractor license is on record.
R Thomas had a newly installed rooftop solar array from ES Solar. About a week after installation he climbed onto the roof and discovered a hole in one of the panels. He asked ES Solar for a replacement and the company promised to handle it — but more than two years passed with no repair. The damage wasn’t caused by him, yet ES Solar later insisted he pay for the replacement. In an update, he reports the company continued to stall and pushed him into the manufacturer’s warranty process in China, a ten‑week route they warned was unlikely to succeed. The detail that sticks: a week‑old damaged panel and over two years of inaction, ending with the customer left to chase an uncertain overseas warranty or cover the cost himself.
Renee signed up after a company rep named Spencer promised the system would easily power two electric vehicles and a hot tub. In reality the household only had one plug-in hybrid, and they even added more panels than Spencer originally recommended to be safe. Two years after installation she still faces roughly $300 a month in electricity bills, leaving her frustrated and wondering why she trusted those assurances. The striking detail: despite upsizing the array beyond the company’s recommendation, the expected savings never materialized and the monthly bill remains about $300.
Ryan began the process in mid‑August and watched everything move along smoothly. The company stayed in touch frequently, answered his questions quickly, and the only real delay came from paperwork and city approval. Technicians and installers arrived professional and careful, treating the property with respect. He ended up with a great battery backup that ties into the solar panels he had installed several years earlier — a neat, practical finish to the project.