92
Trust
Score
WattBot

Home & Energy Solutions of Florida reviews

FLORIDA / ORLANDO
Home & Energy Solutions of Florida
205 Reviews • 1 Location 27,265 Data Points Processed

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The Verdict

Evergreen Solar Solutions filed for bankruptcy and left customers stranded with broken systems and no support. We analyzed hundreds of reviews and found a devastating pattern: the company excelled at selling SunPower panels through polished, professional presentations, then vanished when systems failed or never worked as promised. One buyer asked point-blank about financial trouble during the sales pitch and was reassured everything was fine. A year later, his system still didn't work, no one answered repair calls, and he discovered he'd been lied to about costs. Another customer signed a lease after what he called "the most thorough presentation I've ever been exposed to," only to face a $214,000 bill for a faulty system after the bankruptcy. The sales team (Natalia, Julio, Andrew) earned near-universal praise for being informative and transparent, which makes the collapse all the more bitter. If polite expertise mattered more than corporate stability, they'd be worth recommending. It doesn't.

If you're researching this company because you received a pitch, walk away. Evergreen Solar Solutions is bankrupt. Former customers report unanswered service calls, systems that never functioned, and no path to cancel contracts or reach anyone for help.

3 Stories That Stood Out

1. Rameka Mohamed
Google | Feb 29, 2024 |

Rameka Mohamed began with a favorable impression after a patient, thorough presentation from Julio Bernal about installing solar on her home — he walked her through every question, took his time, and even called his manager to clear up anything uncertain. She recommended him at the time. A year later she discovered the company had filed for bankruptcy despite her having explicitly asked if they were financially troubled before signing. Her system never fully worked, and after asking repeatedly for repairs no one ever came out to fix it. The company also misrepresented the payment amounts: her electric bill remained unchanged and she ended up facing two bills instead of one. What started as a confident sales process felt like a push into something she wasn’t ready for, and she’s now looking into legal action. The detail that lingers: a polished sales meeting led to a nonworking system and double billing once the company folded.

2. Brian Martinez
Google | Dec 30, 2024 |

Brian Martinez leased a rooftop solar system and then discovered the original company went bankrupt. After the business was picked up by another firm, he lost all contact with the new owners and couldn’t get anyone to explain service details or how to cancel the lease. He found the panels underperformed compared with the promises made during the sale, and the rep who handled the deal, Helmi, didn’t deliver on key assurances. Now Evergreen is demanding he cover $214,000, despite the lack of accurate documentation, missing service information, and what he says is a faulty system—leaving him with an underperforming leased array and a six-figure liability.

3. Robert Good
Google | Jan 24, 2023 |

Robert attended a sales presentation from Lisa and Helmi about a solar lease for his home and found their briefing far more thorough and informative than any he’d seen before. The session answered the questions he normally would have researched himself, so he felt confident enough to sign the lease on the spot. He’s now looking forward to the installation — the detail and clarity of that presentation removed his usual need to delay a decision.

Platforms Monitored

Google
205 Reviews · 1 Location
4.9/5
BBB
5 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
Yelp
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.6/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 92

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Carol Maller
Google | Jun 12, 2025 |

Carol Maller is halfway through converting her home to solar with Evergreen Solar Solutions and has been impressed by the company's professionalism. She found communications consistently clear, answers to questions prompt, and each phase of the project unfolding on the original, agreed-upon schedule. With installation set to begin shortly, she expects an outstanding outcome and plans to return after the job is complete to post another five-star follow-up.

2. Silma Irizarry
Google | May 21, 2024 |

When Silma decided to install a solar system, she worked directly with advisor Natalia Zabala. She walked away very satisfied — Natalia’s presentation made the options clear, and the company Natalia represented gave her confidence in moving forward.

3. Brandie Lynch
Google | Mar 30, 2024 |

Brandie invited Natalia into her home for a consultation and discovered the rep could break down the technical details so clearly that everything suddenly made sense. She felt comfortable during the visit, learned a lot, and left feeling much more confident about the options. The thing that stood out was Natalia’s patient, educational approach — the meeting felt like a helpful lesson rather than a sales pitch.

02

1. Andre Alexander
Google | Mar 6, 2024 |

Andre Alexander ran into trouble getting in touch with his account manager while moving forward with a solar installation, but the company stepped in and worked to fix the communication breakdown until he finally connected with someone. He appreciated that follow-through; after that hiccup, the rest of the process proceeded smoothly and without further issues. He gave a five-star rating, and the takeaway that sticks is the company’s persistence in resolving contact problems rather than leaving them unresolved.

2. Roxanne Beam
Google | Aug 8, 2023 |

Roxanne has just begun her switch to solar and found Evergreen Solar managing every step smoothly so far. Michael walked her through the program in clear, easy-to-follow detail and immediately connected her with Evergreen’s support staff plus Sunpower and installation agents so she had the right contacts up front. They scheduled a site survey promptly, and trained professionals carried it out efficiently. She now awaits equipment installation on the timeline they provided — the most memorable part of the process was being put in touch with the right teams right away, which made the project feel organized from day one.

3. Diana Acevedo
Google | Jul 25, 2023 |

Diana Acevedo met with Natalia while exploring solar options and immediately found her very professional and deeply knowledgeable. She arrived unsure and left reassured — Natalia’s expertise put her at ease. That calm, confident guidance stayed with her and made the decision that much easier.

03

1. Rosa Acevedo
Google | Jul 7, 2023 |

Rosa Acevedo arranged a home consultation and experienced an unexpectedly thorough, three-hour visit from Natalia. She found the meeting deeply attentive, informative and completely free of pressure—so engaging that she was surprised when she realized three hours had passed because it had felt like only one. Rosa acknowledged that visits probably vary depending on a customer's existing knowledge of solar, but emphasized that Natalia’s patient pace and clear explanations made complex details easy to absorb. She walked away with the impression that the company will dedicate substantial, unhurried time to educate buyers rather than rush a sale—a detail likely to matter to anyone who wants a low-pressure, in-depth consultation.

2. Benny Cedeno
Google | Apr 14, 2023 |

Benny contacted Kevin Parks at Evergreen Solar Solutions about a SunPower system for his home and discovered unusually patient, transparent, and educational guidance. Kevin and Mike walked him through the options, answered every question with professionalism, and laid out costs and expectations clearly. Their care made the choice straightforward, so he and his household went ahead and purchased the system. He’s eager to move forward with the installation and already plans to send family and friends their way.

3. Paul Pugh
Google | Feb 5, 2023 |

Paul chose Evergreen Solar for a residential installation on his Boynton Beach home and found the team unusually hands-on. His sales engineer, David Williams, stayed in close contact throughout the project—stopping by the site to check progress and even getting to know the family as the installation unfolded. David’s manager, Michael, walked him through the technical side of each solar component and ran multiple financing scenarios until he understood every option. Julie Vidal, the program manager, coordinated with SunPower, kept him updated on project metrics, and remained available to answer questions. He came away with a clear understanding of the system and financing, and the detail that stuck with him most was the personal, on-site attention during installation.

Long-term Satisfaction

Recent customers rate Home & Energy Solutions of Florida 4.6 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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