EZ Energy Solution reviews
• last updated FEB 26, 2026Loading map...
The Verdict
EZ Energy Solution is a gamble you shouldn't take. One customer watched their nearly new roof turn into a patchwork of mismatched tiles after installation, then endured two rainy seasons of continuous leaks while the company made excuses and asked to split repair costs on a $60,000 job. Another went a full month without a response after their inverter failed, racking up $400+ electric bills while emails and calls went unanswered. We found 33 reviews describing the same pattern: roof damage during installation, failing micro-inverters within three years, and total radio silence when customers try to claim warranty repairs. The company changed ownership in 2019, and post-2021 reviews show a sharp collapse in post-sale support. Earlier customers praised fast installations and responsive reps like Rob, but recent buyers report dropped calls, broken voicemail systems, and work requests that vanish into the void. Even customers who got working systems describe sloppy subcontractor work requiring three re-inspections and floors drilled instead of walls.
If you're considering EZ Energy, assume you're on your own the moment they cash your final check. The warranty exists on paper, not in practice, and you'll be stuck chasing a company that won't answer the phone when your roof leaks or your inverter dies.
Reviews That Shaped Our Verdict
Carissa B. purchased a solar system from EZ in December 2017 with a 25-year warranty and expected to avoid summer electric bills. Mid‑August she received an electric bill topping $400 — a shock because she normally pays nothing — and tried to get EZ out to check the system. She discovered the company had moved to new management, and calls to the number on the website kept routing to voicemail, then an error, before dropping entirely. After several days a representative finally answered, explained they'd been having technical issues, and instructed her to email a work request; she did, then heard nothing back. Repeated calls and emails over the following month produced no response, and she ended up with two large summer bills while her warranty claim went unresolved. The detail that lingers: a 25‑year warranty on paper, but a change in management and nonfunctional phones left her waiting for service and paying steep summer electric charges.
Robert S. hired the company for an almost $60,000 solar system on a two-year-old roof. He quickly discovered the panels themselves worked — within two months the system produced more electricity than he used and his bills showed a negative balance — but the installation left his roof in a worse state than before. During the install crews broke a large number of tiles. They replaced them, but many of the replacement tiles looked nothing like the original roof; he ended up with a patchwork of lighter, mismatched tiles that look pulled from a bone yard rather than matched to his near-new roof. With a strict HOA in the tract, he worries the association could force a full tile replacement. He has raised the issue repeatedly and received no meaningful resolution. Over the last two rainy seasons those roof problems turned into persistent leaks in many spots. He had no leaks before the solar work; after the install he experienced continuous water intrusion. Omar Casas originally promised any post-installation leaks would be handled promptly, and while the company has sent people out, the visits mostly produced tinkering rather than real repairs. When the crew tried to deflect blame,
T T. bought a bundled solar, roof and central A/C package in 2019 and discovered the project quickly became a headache. They encountered entirely subcontracted crews who repeatedly delivered sloppy work: the A/C installers botched the retrofit so badly it took three re-inspections before the city would pass it, and the closet for the heater looked like it had been cobbled together — nothing plumb, a cut door left as if that were normal. They watched crew after crew try to patch mistakes, and the whole job dragged on for more than five months. One image that stuck with them was the solar tech drilling a hole straight through the floor to run a network cable instead of angling toward the wall — a small detail that screamed lack of basic care. Three years later the inverter failed, and they spent weeks trying to arrange warranty service: calls to the office often went unanswered, messages to Mike (who was identified as a part owner) went unanswered after five attempts, and repeated asks of Omar never produced follow-up. They ended up with a failed inverter and no service appointment, and the lasting impression is not just poor workmanship but an unresponsive company when the warranty—
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 55
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Robert S. hired the company for an almost $60,000 solar system on a two-year-old roof. He quickly discovered the panels themselves worked — within two months the system produced more electricity than he used and his bills showed a negative balance — but the installation left his roof in a worse state than before. During the install crews broke a large number of tiles. They replaced them, but many of the replacement tiles looked nothing like the original roof; he ended up with a patchwork of lighter, mismatched tiles that look pulled from a bone yard rather than matched to his near-new roof. With a strict HOA in the tract, he worries the association could force a full tile replacement. He has raised the issue repeatedly and received no meaningful resolution. Over the last two rainy seasons those roof problems turned into persistent leaks in many spots. He had no leaks before the solar work; after the install he experienced continuous water intrusion. Omar Casas originally promised any post-installation leaks would be handled promptly, and while the company has sent people out, the visits mostly produced tinkering rather than real repairs. When the crew tried to deflect blame,
Angie P. hired EZEnergy Solutions to install a 24-panel system on her house, and two years after the install she discovered the solar array hasn’t lowered her Edison bills at all. She pressed the company and the salesperson, Omar, for help repeatedly—sending numerous emails and texts and calling—only to wait months at a time for a promised technician visit. When a tech finally arrived in October 2023, he found the wiring had been installed incorrectly. Still, the back-and-forth continued with little follow-through. Two weeks before January 19, 2024 someone at the company scheduled a service visit for 8 a.m.–noon on that Friday; she took the day off work to be home. On the morning of the appointment she was told, unexpectedly, that a same-day service fee applied—$295 reduced to $250 if she photographed a check and emailed it—and she was stunned because no one had mentioned a fee when she booked the visit. The technician never showed by noon, calls went unanswered, and after waiting all day she canceled the check because the missed appointment cost her a day’s pay. A technician showed up the next day and only inspected the electrical panels, declaring them “working,” which left her,
valzlomislic had a solar system installed and running on their roof in January 2022. Everything seemed fine until heavy rains from late 2022 through June 2023 produced bubbling in the ceiling directly under the panel array — clear signs of leaks where the mounting stands penetrate the roof. They called EZ Energy Solution in Sherman Oaks repeatedly and spoke with a man named John, who promised to check with the owner and send someone to inspect, but no inspector ever showed. They left multiple messages, emailed photos of the damaged ceiling and the roof tiles around the mounting points, and kept calling, but the company stopped answering the phone. Left with water damage and no follow-up, they questioned the workmanship and felt let down by a company that vanished when a problem appeared. The detail that lingers: the system worked for a year, then leaks formed at the panel mounts and the installer disappeared instead of fixing it.