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EZ Energy Solution reviews
• updated MAR 3, 2026Loading map...
The Verdict
EZ Energy Solution is a gamble you shouldn't take. One customer watched their nearly new roof turn into a patchwork of mismatched tiles after installation, then endured two rainy seasons of continuous leaks while the company made excuses and asked to split repair costs on a $60,000 job. Another went a full month without a response after their inverter failed, racking up $400+ electric bills while emails and calls went unanswered. We found 33 reviews describing the same pattern: roof damage during installation, failing micro-inverters within three years, and total radio silence when customers try to claim warranty repairs. The company changed ownership in 2019, and post-2021 reviews show a sharp collapse in post-sale support. Earlier customers praised fast installations and responsive reps like Rob, but recent buyers report dropped calls, broken voicemail systems, and work requests that vanish into the void. Even customers who got working systems describe sloppy subcontractor work requiring three re-inspections and floors drilled instead of walls.
If you're considering EZ Energy, assume you're on your own the moment they cash your final check. The warranty exists on paper, not in practice, and you'll be stuck chasing a company that won't answer the phone when your roof leaks or your inverter dies.
3 Stories That Stood Out
Robert S. hired the company for an almost $60,000 solar system on a two-year-old roof. He quickly discovered the panels themselves worked — within two months the system produced more electricity than he used and his bills showed a negative balance — but the installation left his roof in a worse state than before. During the install crews broke a large number of tiles. They replaced them, but many of the replacement tiles looked nothing like the original roof; he ended up with a patchwork of lighter, mismatched tiles that look pulled from a bone yard rather than matched to his near-new roof. With a strict HOA in the tract, he worries the association could force a full tile replacement. He has raised the issue repeatedly and received no meaningful resolution. Over the last two rainy seasons those roof problems turned into persistent leaks in many spots. He had no leaks before the solar work; after the install he experienced continuous water intrusion. Omar Casas originally promised any post-installation leaks would be handled promptly, and while the company has sent people out, the visits mostly produced tinkering rather than real repairs. When the crew tried to deflect blame,
T T. bought a bundled solar, roof and central A/C package in 2019 and discovered the project quickly became a headache. They encountered entirely subcontracted crews who repeatedly delivered sloppy work: the A/C installers botched the retrofit so badly it took three re-inspections before the city would pass it, and the closet for the heater looked like it had been cobbled together — nothing plumb, a cut door left as if that were normal. They watched crew after crew try to patch mistakes, and the whole job dragged on for more than five months. One image that stuck with them was the solar tech drilling a hole straight through the floor to run a network cable instead of angling toward the wall — a small detail that screamed lack of basic care. Three years later the inverter failed, and they spent weeks trying to arrange warranty service: calls to the office often went unanswered, messages to Mike (who was identified as a part owner) went unanswered after five attempts, and repeated asks of Omar never produced follow-up. They ended up with a failed inverter and no service appointment, and the lasting impression is not just poor workmanship but an unresponsive company when the warranty—
Carissa B. purchased a solar system from EZ in December 2017 with a 25-year warranty and expected to avoid summer electric bills. Mid‑August she received an electric bill topping $400 — a shock because she normally pays nothing — and tried to get EZ out to check the system. She discovered the company had moved to new management, and calls to the number on the website kept routing to voicemail, then an error, before dropping entirely. After several days a representative finally answered, explained they'd been having technical issues, and instructed her to email a work request; she did, then heard nothing back. Repeated calls and emails over the following month produced no response, and she ended up with two large summer bills while her warranty claim went unresolved. The detail that lingers: a 25‑year warranty on paper, but a change in management and nonfunctional phones left her waiting for service and paying steep summer electric charges.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 55
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Marvin bought a home about a year ago and set out to renovate, but after a few months he noticed his electric bill climbing even though he spent most of his time at work. A real estate agent friend pointed him toward going solar, and EZ Energy Solution stepped in. Despite being strapped for cash and having shaky credit, he discovered they carved out a financing solution and helped him get the system paid for. Their office handled the paperwork, the install crew worked quickly, and the team left the jobsite professional and tidy. Looking back, the panels turned out to be perhaps the best investment he made on the house — what sticks with him most is that they found a way to finance the project and completed a clean, fast installation.
While comparing bids for a home solar installation, Ikeia chose this company because the team stayed reachable through a steady stream of questions. She ended up with a speedy, trouble-free install, and when the crew discovered her electrical panel couldn’t reliably handle the load and kept tripping breakers, Omar arranged and covered the panel upgrade at the company’s expense. David handled customer service, answered every question, eased her worries, and completed his work quickly and efficiently. What stuck with her was the combination of constant availability and the fact the company absorbed the panel upgrade cost—details that made her decide she won’t go anywhere else.
Remigius decided to put solar panels on his house and hired EZ Energy Solar. He walked away with a system installed on schedule and a $1,000 referral payout handed over immediately after the crew finished. After contacting several other companies, he found EZ Energy’s customer service noticeably better. He watched a crew that was patient, humble, easygoing and thoroughly professional complete the job with no delays. What stuck with him most was the combination of the crew’s demeanor and that prompt $1,000 payment right after installation.
Ingrid had a residential solar system installed in 2019 with a 25-year warranty, and the company has since changed ownership. She watched the new owner personally step in to handle a warranty repair during the chaos of Covid and even while grieving his brother’s death, taking responsibility to make sure the fix was done right and that lingering non-production issues were addressed. The IT department — and Richard by name — dug into inverter communication and production problems, pursued the necessary technical steps, and stayed engaged until things were resolved. Technicians remained professional and consistently answered her calls and texts. She walked away relieved that her system is producing properly again and impressed that the new owner and the IT team handled the warranty work hands-on during difficult personal and pandemic circumstances.
Mihir K. took a follow-up call with the company owner after his solar installation and found the problem was only a minor monitor glitch. The owner stepped in personally and got it resolved quickly, so his system was back to normal without fuss. The memorable part: the owner handled the post‑install snag directly rather than passing it off, which wrapped things up fast.
Whitney A. had a solar system put on her home in 2022 with a 30-year warranty, and over the years she kept discovering leaks at the spots where panels were mounted. Repaired areas continued to fail, and after the most recent rain the same leaks showed up again. She reached back out to her original contacts only to get no response, and online searching made it look as if the installer has gone out of business. Left with recurring roof leaks beneath the panels and a warranty that no one will answer for, she is posting here in the hope that someone will step in to honor the repair guarantee that was sold to her.
Researching solar for his family home, Joey Q. compared several quotes and discovered EZ struck the right balance between cost and service. He ended up with an EZ system that went live a year ago, and since activation he’s been consistently impressed by the company’s customer service and the system’s performance. Other companies’ estimates had pushed past his budget, but the investment has felt worth it for his household. What stuck with him most was EZ’s ongoing responsiveness after installation — not just a smooth sale, but dependable support once the panels were running.
Rich G. had an older rooftop solar system that stopped producing any power, and after several companies couldn't repair it he reached out to this installer. A technician came to the house, troubleshot the setup, determined the converter needed replacing, and arranged the replacement over the phone. They waited about two weeks for the part from the manufacturer, but once it arrived the system was back up and producing — which prevented the spike in electricity bills Rich had been seeing over the previous two months. He plans to monitor how the old panels perform this summer and may upgrade them depending on the results. The memorable detail: one diagnostic visit and a single ordered part restored months of lost production when others had been unable to help.
Francine V. financed a solar system—about a $55,000 loan—and expected a routine installation on her home. She discovered the installer had been suspended by the California State Contractors Board and appeared to be relocating operations to Texas. What she ended up with was a roof less than two years old that hadn’t leaked before the work but began leaking afterward; the damage produced nearly 20 visible stains. The company took roughly four months to return calls, and when crews finally showed up the repairs were so shoddy the leaks continued. She endured two years of ongoing leaks, anguish and financial worry. She filed a claim with the bond company, which acknowledged the claim’s validity but ultimately denied recovery because the solar firm refused to respond to certified requests for a reply. Francine called out Syed Mohammed, Elan Cohen, Omar and Richard as the people behind the job and accused them of dishonest business practices. The detail that sticks: a contractor reportedly suspended by the state left a newer roof ruined and a bond claim stalled simply by refusing to engage, leaving her with damage and little recourse.
Long-term Satisfaction
Long-term satisfaction for EZ Energy Solution drops to 1.6 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.