92
Trust
Score
WattBot

Family First Solar Electric reviews

CALIFORNIA / CHULA VISTA
Family First Solar Electric
35 Reviews • 1 Location 4,655 Data Points Processed

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The Verdict

We recommend Family First Solar Electric without reservation. In multiple cases, they stepped in to fix systems botched by other companies at half the cost with higher-quality equipment. One reviewer cycled through two failed installers before Anthony's crew completed the final-inspection work in record time for 50% less than competing bids. We found 25 mentions of workmanship quality with only one negative, and 21 reviews praised post-installation support with just a single complaint. Two patterns stand out: Anthony gives accurate phone estimates that don't inflate at contract time (one homeowner said his final bill matched the ballpark quote exactly, even after years of comparison shopping), and the crew will travel outside their region to repair systems they didn't install. In one case, they drove to Temecula to replace an inverter on a competitor's job, showed up on time, and walked the homeowner through every step. If you want an installer who answers technical questions instead of handing you off to three different departments, this is your pick.

If you're comparing purely on price, you may find a lower quote from a national chain. But if you want an installer whose owner gives you accurate estimates over the phone and actually answers when something breaks two years later, the value is unmatched.

3 Stories That Stood Out

1. Fer
Google | Mar 30, 2025 |

Fer had already been through two installers and a lot of frustration before finding Family First Solar Electric, led by owner Anthony. They discovered Anthony moved the project to completion quickly—getting everything ready for the final inspection in record time—while charging about 50% less than the other quotes and using equipment that clearly outclassed the pricier bids. Anthony ran the job from first contact through handoff, and the service stayed impeccable the whole way. The standout detail that stuck with Fer: the owner delivered a faster, inspection-ready install at roughly half the cost without sacrificing equipment quality.

2. James Castañeda
Google | Jul 31, 2025 |

James realized he never left a review after his solar install when his father asked whether he was happy and wondered why the company had so few Google reviews. After years of shopping around — getting quotes that felt inflated by commissions and dealing with big national names like Mona Lee, Project Solar and Tesla — he finally picked Family First for a neighborhood rooftop system. He had grown frustrated with impersonal sales chains and with Tesla’s older centralized inverter approach that lacks panel-level optimizers, so he appreciated that Family First kept the process simple and consistent. Most of his conversations stayed with one contact, Anthony, who proved knowledgeable and kept everyone aligned whenever other staff members needed to weigh in. Installation went smoothly, the team listened to his preferences, and he ended up with the system he wanted at a price he considered fair. About two years after the install he’s had no problems, so he can’t speak to warranty claims or post-install service other than that everything has stayed trouble-free. What lingered for him was the continuity — one go-to person who kept the project coherent — and the fact that two years later the

3. Steve L.
Yelp | Jul 14, 2020 |

Steve L. had an inverter fail on his Temecula home and watched Family First Solar drive out to replace it — even though the system wasn’t one of theirs. He booked a slot, they committed to a date and time, and Juan and Miguel arrived punctually, friendly and professional. The pair walked him through the repair, completed the replacement thoroughly, and left the system working. Maria and Anthony handled the back-and-forth communication, keeping him informed from scheduling through completion. What stood out to him was that a company would travel to help with someone else’s system and back that service with clear, attentive customer support.

Platforms Monitored

Yelp
25 Reviews · 1 Location
4.9/5
Google
8 Reviews · 1 Location
4.5/5
EnergySage
2 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.9/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 92

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 8 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. James Castañeda
Google | Jul 31, 2025 |

James realized he never left a review after his solar install when his father asked whether he was happy and wondered why the company had so few Google reviews. After years of shopping around — getting quotes that felt inflated by commissions and dealing with big national names like Mona Lee, Project Solar and Tesla — he finally picked Family First for a neighborhood rooftop system. He had grown frustrated with impersonal sales chains and with Tesla’s older centralized inverter approach that lacks panel-level optimizers, so he appreciated that Family First kept the process simple and consistent. Most of his conversations stayed with one contact, Anthony, who proved knowledgeable and kept everyone aligned whenever other staff members needed to weigh in. Installation went smoothly, the team listened to his preferences, and he ended up with the system he wanted at a price he considered fair. About two years after the install he’s had no problems, so he can’t speak to warranty claims or post-install service other than that everything has stayed trouble-free. What lingered for him was the continuity — one go-to person who kept the project coherent — and the fact that two years later the

2. Christian T.
Yelp | Jan 17, 2020 |

Christian T. had Family First install solar panels on his three-story house with a challenging roofline a little over a year ago. He picked them because they quoted the best price for the system he wanted, and the final invoice matched that quote exactly. Anthony designed a layout that squeezed maximum production out of awkward roof space while keeping the panel count low. The crew worked professionally and left behind top-notch workmanship; their attention to detail showed in decisions like color-matching the electrical conduit to the walls and roof so it hardly stands out. He values the thoughtful design and the predictable final price—those discrete touches are what stuck with him.

3. Fer
Google | Mar 30, 2025 |

Fer had already been through two installers and a lot of frustration before finding Family First Solar Electric, led by owner Anthony. They discovered Anthony moved the project to completion quickly—getting everything ready for the final inspection in record time—while charging about 50% less than the other quotes and using equipment that clearly outclassed the pricier bids. Anthony ran the job from first contact through handoff, and the service stayed impeccable the whole way. The standout detail that stuck with Fer: the owner delivered a faster, inspection-ready install at roughly half the cost without sacrificing equipment quality.

02

1. Jessica Kelso
Google | May 11, 2025 |

Jessica hired Family First to install solar on her home a couple of years ago and ended up with a clean installation at a very competitive rate. She still talks about the job when neighbors ask, and while mentioning them recently she realized she never left public feedback — so she wanted to give them credit for the solid work and fair pricing.

2. Kevin Griffin
Google | Mar 17, 2025 |

Kevin hired Anthony and his team at First Family Solar to remove and reinstall his home’s solar array while the roof was replaced. He found the crew pleasant, punctual and extremely professional, and appreciated steady, clear communication throughout the job. They coordinated closely with the roofing work, handled the removal and reinstallation cleanly, and kept the schedule on track. The standout detail was their communication — regular updates that took the hassle out of coordinating two contractors. Kevin ended up with a new roof and his solar system back in place on time, with the reliable communication being the most memorable part of the experience.

3. Luca G.
Yelp | Jul 5, 2024 |

Luca G. scheduled a service call for his solar setup, and Family First arrived right on the appointment time. The techs moved straight to work, quickly pinpointed the problem and supplied the exact fix he needed. What stood out was the combination of punctuality and fast troubleshooting — no lingering uncertainty, just a solved issue.

03

1. Flights Floyd
Google | Feb 19, 2025 |

Flights Floyd discovered a straight bullet had gone through his home's solar panel — thankfully nobody was hurt. He reached out to the company, and they quickly produced an insurance-ready quote that he could hand to his homeowners carrier. The insurer approved the work, the company completed the replacement, and he was left with a repaired system and no lingering paperwork headaches. He urges other homeowners to get a quote from the required trade company before or as soon as they file a claim — these fixes can be expensive.

2. Ernesto De La Torre
Google | Apr 8, 2024 |

When Ernesto's solar panels started malfunctioning, he contacted Family First Solar. They responded quickly, ran a focused troubleshooting session, diagnosed the issue and had it resolved the same day. He appreciated their customer service and competitive pricing, and the fast, same-day fix left him confident they'd handle any future projects.

3. camyrick12
EnergySage | Aug 9, 2023 |

During a roof replacement and solar upgrade at their home, camyrick12 discovered Family First Solar handled the whole project end-to-end. They coordinated removing the old panels, getting new shingles and roofing laid, and putting the array back up so the house only had minimal downtime. Crews arrived on time, worked hard, and left the site tidy — the cleanup stood out as much as the workmanship. Whenever questions came up, the team explained what was being done and why, so the costs and steps felt clear rather than mysterious. The final result was a properly reinstalled system and a refreshed roof, with the quick turnaround and transparent answers being the detail that mattered most.

Long-term Satisfaction

Long-term satisfaction for Family First Solar Electric holds steady at 5.0 ★. This is better than 76% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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