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First American Solar reviews
• updated MAR 31, 2026Loading map...
The Verdict
First American Solar gets installations right without the usual solar-company runaround. We found 72 reviews praising their sales team for transparency, zero for criticizing them. One homeowner walked away with a smaller system and a $2,000 refund after the crew confirmed he didn't need the panel upgrade competitors were selling him. Another had her contract modified mid-project without penalty when her needs changed. The post-install support holds up years later. A customer five years out had panels stop working, texted owner Tony, and got same-day scheduling plus follow-up visits until the issue was resolved. We couldn't find a single complaint about unresponsive service after the sale. Reviews show permitting and inspections wrapped in 60 days even over the holidays, installations passed city inspections on the first attempt, and one neurotic self-described "particular person" admitted she peppered Tony with hundreds of questions and never once got a hint of exasperation. If you want an installer who'll tell you when you don't need an upsell, the premium over a big national outfit is worth it.
If you're comparing purely on price, you may find a lower quote elsewhere. But if you want an installer who won't upsell you into equipment you don't need and will still answer texts five years after the panels go up, the premium is worth it.
3 Stories That Stood Out
Terry had rooftop solar installed five years ago by Tony and his team and still speaks highly of the whole process. They experienced clear communication and hands-on service from the start, but what stood out most was the company's after-sales support. When the panels stopped working just last week, they reached out to Tony and he answered immediately, arranging a technician visit right away. The fix took a few back-and-forth visits, but Tony kept organizing the follow-ups and checked back personally to confirm the system was running properly. Having heard stories about other installers going quiet after installation, they appreciated that this team stayed engaged and took pride in resolving problems. The lasting impression is simple and specific: Tony’s quick response and persistent follow-through until the panels were confirmed working made all the difference.
Bob C. hired the company to put solar on his home and found the whole process smooth from the initial estimate to project completion. He discovered they were refreshingly candid about the electrical side — the crew determined he didn’t need a panel upgrade, which saved him about $2,000. Installers stayed accessible after the work was done, answering questions months later, and he appreciated that ongoing support. What stuck with him most was the money saved by skipping an unnecessary upgrade and the fact that someone was still available months afterward to help with any questions.
Nanette L. settled on First American Solar after vetting more than 50 installers and ended up with a high-quality rooftop system that reached permission to operate in about 60 days, even though the process crossed the year-end holidays. She met Tony in a virtual consult and then peppered him with hundreds of follow-up questions by email and text; he answered each one calmly and even accommodated small contract tweaks before signing. The install team showed the same attention to detail. They arrived early in their windows, made on-the-spot adjustments she requested, and ran an ethernet line into the house plus installed the consumption current transformer exactly as she wanted. The panels and equipment look neat, are aligned well on the roof, and are producing power as expected. Inspections and paperwork caused a few hiccups: the city inspection passed on the first try, but the fire inspection failed initially — the crew corrected the issues promptly and passed the second inspection. PTO didn’t clear the first two times because of paperwork inconsistencies, but those issues were fixed and PTO was granted on the third submission. Overall responsiveness stayed consistent; Tony返ed/
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 97
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Terry had rooftop solar installed five years ago by Tony and his team and still speaks highly of the whole process. They experienced clear communication and hands-on service from the start, but what stood out most was the company's after-sales support. When the panels stopped working just last week, they reached out to Tony and he answered immediately, arranging a technician visit right away. The fix took a few back-and-forth visits, but Tony kept organizing the follow-ups and checked back personally to confirm the system was running properly. Having heard stories about other installers going quiet after installation, they appreciated that this team stayed engaged and took pride in resolving problems. The lasting impression is simple and specific: Tony’s quick response and persistent follow-through until the panels were confirmed working made all the difference.
Justin found it unexpectedly easy to get solar set up with Tony at First American Solar. He discovered Tony laid out the details clearly and stayed reachable — answering questions at any hour — which kept the process smooth. A few years after installation, he compared his experience and results with friends and family who went through other companies and felt reassured he had made the right choice. The lasting impression: the rep’s upfront answers and constant availability made the difference.
After about two years with solar on his roof, Justin still highlights how smoothly the whole experience went. He connected with Tony, who listened to his roof-related worries, laid out several system options, and made him comfortable choosing the right approach. The installation itself moved along without hiccups: Tony took charge of permits, scheduling, and most of the logistics while keeping Justin updated as work progressed. Two years in, everything has been working well, and if he decides to expand the array he plans to go back to First American Solar — especially because Tony handled the details that usually cause headaches.
Anush chose First American Solar for a new home solar system and walked away impressed by two clear results: a feeling of pride in cutting their environmental impact and a financial win that hit immediately. They thanked First American Solar for staying in constant contact from the first steps through completion, and enrolled in one of the company’s programs that eliminated their electricity bills for two years. Because their utility costs vanished, they estimate about $4,500 in savings across the first and second years. They’ve offered to talk with anyone curious about the experience — the detail a prospective buyer will remember is the two-year no-bill program that delivered roughly $4,500 back to their pocket.
Jack wanted the best solar setup for the lowest possible cost for his home. He heard First American Solar on the radio and phoned them immediately; they were the first crew to come out, and within two months he had the system installed. He gathered three other quotes, but Tony’s clear, detailed presentation and the combination of high-quality equipment with a lower price convinced him to go back with First American Solar. Throughout the process he appreciated having someone knowledgeable guide him through a technology that was new to the household. The detail that stood out most was financial: the panels quickly began generating earnings on top of the expected utility savings, so the payoff felt faster than he anticipated.
Daniel S. decided to switch his home to solar and discovered it turned out to be one of his best choices. Tony and his team at First American Solar took time to walk him through the benefits he would receive, answering questions and making the options clear. The crew completed the work without fuss — a "quick and efficient" installation — and he ended up with a working system plus the confidence to understand how it helps him going forward.
Daniel arranged to switch his home to solar with First American Solar. Tony and his team walked him through the benefits step by step, answering questions and making the decision easy to follow. The installation unfolded smoothly and the crew finished on the promised schedule. What stuck with him was the combination of patient, clear guidance up front and a punctual, trouble-free install — the reason he recommended the company to others considering the switch.
Mickey A. wanted solar panels for an apartment and asked the company for a quote. They showed up the very next day, moved quickly, and the conversation turned into a deal almost immediately. The crew delivered the requested panels and left workmanship that felt like the best job the homeowner had seen—neat, professional, and handled by friendly people. They plan to recommend the company to friends and the business owners they know. The detail that stuck: a next-day visit and a team that actually delivered on what they promised.
Steve landed an excellent price from Tony for a home solar installation and watched Tony shepherd the project from start to finish. Tony followed up afterward and made sure every detail was right, so he experienced a very smooth, trouble-free process. What stuck with him was Tony’s hands-on follow-through — staying involved until everything was perfect.
Long-term Satisfaction
Long-term satisfaction for First American Solar holds steady at 5.0 ★. This is better than 84% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.