Certified
First American Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
First American Solar gets installations right without the usual solar-company runaround. We found 72 reviews praising their sales team for transparency, zero for criticizing them. One homeowner walked away with a smaller system and a $2,000 refund after the crew confirmed he didn't need the panel upgrade competitors were selling him. Another had her contract modified mid-project without penalty when her needs changed. The post-install support holds up years later. A customer five years out had panels stop working, texted owner Tony, and got same-day scheduling plus follow-up visits until the issue was resolved. We couldn't find a single complaint about unresponsive service after the sale. Reviews show permitting and inspections wrapped in 60 days even over the holidays, installations passed city inspections on the first attempt, and one neurotic self-described "particular person" admitted she peppered Tony with hundreds of questions and never once got a hint of exasperation. If you want an installer who'll tell you when you don't need an upsell, the premium over a big national outfit is worth it.
If you're comparing purely on price, you may find a lower quote elsewhere. But if you want an installer who won't upsell you into equipment you don't need and will still answer texts five years after the panels go up, the premium is worth it.
Reviews That Shaped Our Verdict
Bob C. hired the company to put solar on his home and found the whole process smooth from the initial estimate to project completion. He discovered they were refreshingly candid about the electrical side — the crew determined he didn’t need a panel upgrade, which saved him about $2,000. Installers stayed accessible after the work was done, answering questions months later, and he appreciated that ongoing support. What stuck with him most was the money saved by skipping an unnecessary upgrade and the fact that someone was still available months afterward to help with any questions.
Terry had rooftop solar installed five years ago by Tony and his team and still speaks highly of the whole process. They experienced clear communication and hands-on service from the start, but what stood out most was the company's after-sales support. When the panels stopped working just last week, they reached out to Tony and he answered immediately, arranging a technician visit right away. The fix took a few back-and-forth visits, but Tony kept organizing the follow-ups and checked back personally to confirm the system was running properly. Having heard stories about other installers going quiet after installation, they appreciated that this team stayed engaged and took pride in resolving problems. The lasting impression is simple and specific: Tony’s quick response and persistent follow-through until the panels were confirmed working made all the difference.
Nanette L. settled on First American Solar after vetting more than 50 installers and ended up with a high-quality rooftop system that reached permission to operate in about 60 days, even though the process crossed the year-end holidays. She met Tony in a virtual consult and then peppered him with hundreds of follow-up questions by email and text; he answered each one calmly and even accommodated small contract tweaks before signing. The install team showed the same attention to detail. They arrived early in their windows, made on-the-spot adjustments she requested, and ran an ethernet line into the house plus installed the consumption current transformer exactly as she wanted. The panels and equipment look neat, are aligned well on the roof, and are producing power as expected. Inspections and paperwork caused a few hiccups: the city inspection passed on the first try, but the fire inspection failed initially — the crew corrected the issues promptly and passed the second inspection. PTO didn’t clear the first two times because of paperwork inconsistencies, but those issues were fixed and PTO was granted on the third submission. Overall responsiveness stayed consistent; Tony返ed/
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 97
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Terry had rooftop solar installed five years ago by Tony and his team and still speaks highly of the whole process. They experienced clear communication and hands-on service from the start, but what stood out most was the company's after-sales support. When the panels stopped working just last week, they reached out to Tony and he answered immediately, arranging a technician visit right away. The fix took a few back-and-forth visits, but Tony kept organizing the follow-ups and checked back personally to confirm the system was running properly. Having heard stories about other installers going quiet after installation, they appreciated that this team stayed engaged and took pride in resolving problems. The lasting impression is simple and specific: Tony’s quick response and persistent follow-through until the panels were confirmed working made all the difference.
Justin found it unexpectedly easy to get solar set up with Tony at First American Solar. He discovered Tony laid out the details clearly and stayed reachable — answering questions at any hour — which kept the process smooth. A few years after installation, he compared his experience and results with friends and family who went through other companies and felt reassured he had made the right choice. The lasting impression: the rep’s upfront answers and constant availability made the difference.
After about two years with solar on his roof, Justin still highlights how smoothly the whole experience went. He connected with Tony, who listened to his roof-related worries, laid out several system options, and made him comfortable choosing the right approach. The installation itself moved along without hiccups: Tony took charge of permits, scheduling, and most of the logistics while keeping Justin updated as work progressed. Two years in, everything has been working well, and if he decides to expand the array he plans to go back to First American Solar — especially because Tony handled the details that usually cause headaches.