Five Star Solar reviews

Six years ago Vanessa shopped quotes from about eight solar companies and chose 5 Star Solar because their proposal was the best value and included extra services the others didn't offer. They installed a system on her family home, and it has been humming along without problems ever since. The team has stayed responsive long after installation — she still calls them with questions and they get back to her. Before the panels, her PG&E bills topped $900 a month; today she only pays an annual True-Up of roughly $1,600, a figure she largely blames on her kids leaving lights on all night. If she ever moves and needs solar again, she plans to pick 5 Star Solar — what stuck with her most is that the company didn’t disappear once the job was done.

Liane Komure had Five Star install solar panels on her home in late 2019. Recently the company reached out to arrange a cleaning, and the visit reinforced why she stayed with them: the crew arrived promptly, worked neatly and courteously, and the service itself was quick and painless. The system continues to perform well, and what stood out most was Five Star’s proactive follow-up for maintenance rather than waiting for the homeowner to call.

Xiannan chose Five Star Solar to install a solar system on their home around May last year and ended up with a smooth, start-to-finish experience. From the first meeting, Ron in sales guided them patiently, answering every question with prompt, detailed follow-ups that kept the process moving. They discovered the company’s financing was unusually competitive — Five Star quoted the lowest rates they could find, and the tax rebate arrived exactly as promised during the initial estimate. The installation crew worked quickly and cleanly, completing the job without disrupting daily life. What lingered most in their mind was the post-installation care: when a separate power-line supply problem cropped up, owner Dustin stepped in personally and the company’s electricians resolved the issue promptly for a reasonable charge. Xiannan walked away impressed by the combination of clear pricing, precise workmanship, and hands-on support from ownership — especially that personal follow-up on an unrelated electrical problem.

Mike and Lois chose Five Star Solar for their home installation and immediately noticed fair pricing and installers who took pride in their work. The team handled the job carefully and provided solid service throughout the process. Four years later, they continue to run the system without any issues. The memorable detail: a neatly executed installation that’s still performing flawlessly after four years.

Michael planned a residential solar installation for 2023, but an HOA-mandated roofing project pushed the work off the schedule even though permits had already been pulled. The project sat idle until 2025, when Five Star Solar picked up where things left off: they reinstated the original permit and took over every interaction with the county and PG&E so he didn’t have to manage any of the bureaucracy. Their crew completed a top-quality installation and personally walked him through the activation steps. He ended up with a fully commissioned system and the unexpected convenience of having the permitting and utility hurdles completely handled for him.

Ernest had a solar system installed by 5 Star about two years ago and walked away with steady, noticeable savings. He found the entire process pleasant, and the panels have continued to perform reliably since installation. Over those two years the system significantly reduced his electricity costs and saved him a lot of money. The detail that sticks: two years of trouble-free operation paired with tangible bill savings.

Bill hired Five Star Solar in August 2022 to add 19 400-watt panels to a rooftop array that already had 23 275-watt panels installed in 2015 by a different company. He waited through the first full-year true-up in March before sizing up the results. Over the next eighteen months the combined system ran without issue and produced more than $2,200 in PG&E credits beyond the household’s actual electricity use. He encountered no problems, expects many years of uninterrupted generation, and notes the surplus power has been sent back onto the grid. The most striking detail for a prospective buyer is the concrete payoff: the upgrade turned the older system into a clear credit-producing array — over $2,200 in one annual cycle.

bigabescanal has had a residential solar system for about two years and discovered a quick, neat install that left no visible conduit on the roof. They found the Enphase monitoring app reliable, the federal tax credit processed without trouble, and no operational problems since activation. Living in the PG&E territory where bills were getting steep, they ended up buying more panels than strictly necessary so the system produces a year-end credit and lets them run the air conditioning whenever they need to. Before solar the thermostat sat at 78; after the install they dropped it to 74 with no worries, and added an attic fan and LED bulbs—observing that the panels also seem to shade the attic and help the AC run more efficiently. The reviewer contrasted this smooth experience with a coworker’s ordeal after going through Costco, where an installation failed inspection for about five months and left the homeowner paying both finance and utility bills while getting the runaround. No immediate issues, tidy workmanship, and a system sized to generate credits are what stood out; they plan to return with an update when the roof gets replaced in a few years.

Joe T. had the company come back to service the solar-electric system they installed a couple of years earlier. He discovered the crew took care of the work efficiently and that the technicians were genuinely helpful and knowledgeable. The visit left him reassured that the installer stays involved after installation and can be relied on for ongoing service.