59Trust Score
WattBot

Flash Roofing reviews

/ NATIONAL
Flash Roofing
30 Reviews • 1 Location 3,990 Data Points Processed

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The Verdict

Flash Roofing isn't worth the risk. We analyzed dozens of reviews and found a pattern of serious execution failures that should give you pause. One homeowner woke up to water pouring through their bedroom ceiling after Flash left their roof exposed for three days during a storm. Another paid for 1,000 extra tiles the crew simply threw away because the company refused to pick them up unless the customer paid again. The workmanship scores tell the story: negative mentions outweigh positive ones across every category we track, from value (4 positive vs. 10 negative) to project management (10 positive vs. 15 negative). We found 12 reviews describing no-shows, unresponsive staff after problems surfaced, and cheap materials that caused leaks. In one case, Flash flooded a bedroom, refused to remove soaked carpet, and the space sprouted weeds within days. Three other reviews mention nails scattered everywhere, exposed nail holes across the roof, and food trash left behind. Yes, 15 reviewers praised fast communication and clean work. But when things go wrong here, they go catastrophically wrong, and the company disappears.

If you need a roofer who'll show up when water is dripping through your ceiling, keep looking. The positive reviews are real, but so are the flooded bedrooms and ghost-town customer service once the deposit clears.

Reviews That Shaped Our Verdict

Jolita K.
YelpAug 17, 2023

Jolita K. shopped several bids to replace her roof and remove an old solar array, then chose Flash Roofing when their price looked almost too good to be true. She discovered they would dismantle and dispose of the old solar system for far less than her original solar company's estimate, which convinced her to move forward. The crew arrived within a few weeks, worked from early morning until evening with just a lunch break, tore off the old roof one day and returned the next to complete the whole job. She appreciated that the workers kept going until the site was cleaned up — everything was picked up when they finished. Scheduling and payment flowed smoothly, the team remained professional throughout, and after the heavy rains the roof performed without issues. While neighbors who used other companies experienced leaks and flooding, Jolita ended up with a watertight roof and the unexpected savings on solar removal that made the project feel like a smart choice.

Verified CustomerLong-term CustomerRecent
Gregg C.
YelpFeb 10, 2025

Gregg C. leased solar panels through Sunrun; when the array caused a roof leak in November 2024, Sunrun sent this subcontractor to make repairs. He discovered they left the roof untarped and unattended for more than three days while rain fell, and the bedroom below ended up flooded. Rather than remove the soaked carpet and dry the subfloor, the crew refused to pull it up, offering only a deep clean. Within days the room smelled, and within about a week the saturated carpet began sprouting weeds. When asked to take responsibility, the crew blamed a cracked foundation and soil issues — assertions that turned out to be false because they never even removed the carpet to inspect beneath it and later suggested a mysterious separate leak was to blame. He hired a licensed water-mitigation company, which said keeping a flooded carpet in place was reckless: the carpet must come up so the subfloor can dry, and at least three feet of wall should be opened to check hidden damage. Even after Gregg delivered that mitigation report, the subcontractor insisted on only replacing the carpet and refused to address the rest of the damage. Gregg then paid close to $1,000 for independent environmental

Recent
Lisa J.
YelpMar 16, 2024

In October Lisa picked out replacement roof tile for a re-roof tied to a planned solar installation and was told the tile was in stock — she was asked to pay immediately so the order could be secured. By November, after roofers had already stripped off the old tile and with big storms coming, she learned the tile wasn’t actually ordered until ten days after she paid. The crew offered three alternate tiles; she chose a different color only to discover that choice also wasn’t in stock and would cost $5,000 more than the original — a price jump she hadn’t been told about when forced to pick a substitute on short notice. Three days after that call, 16½ pallets of tile arrived and blocked her driveway, preventing both her and her husband from using the garage. Once the driver left, she realized the pallets were the original tile she’d been told was unavailable, and the wrong tiles sat on the driveway through the holidays — an eyesore during Christmas and New Year’s and roughly two months of blocked access. On top of that, someone at the company ordered an extra 1,000 tiles without accounting for the planned solar-panel layout, even though the installers’ plans had been provided; she was

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Yelp
30 Reviews · 1 Location
3.1/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
2.6/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
3.3/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.1/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 59

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Sam W.
YelpMay 5, 2025

Sam W. hired Flash Roof in February 2024 for a brand-new roof job they performed as a subcontractor for Powur Solar. After the crew finished, they discovered a leak and tried repeatedly to reach Flash Roof and Powur — both companies refused to answer calls about the problem. They say Flash Roof opted for the cheapest, easiest-to-install underlayment rather than the correct material, and that choice ended up causing the leak. When asked to return and fix the issue, Flash Roof would not come back and offered no support, leaving the homeowner with a roof that fails to stand by its workmanship. The clear takeaway: make sure the installer uses the right underlayment for your roof, because in this case the contractor’s low-cost choice led to leaks and no follow-up.

NegativeVerified CustomerLong-term CustomerRecent
Lisa J.
YelpMar 16, 2024

In October Lisa picked out replacement roof tile for a re-roof tied to a planned solar installation and was told the tile was in stock — she was asked to pay immediately so the order could be secured. By November, after roofers had already stripped off the old tile and with big storms coming, she learned the tile wasn’t actually ordered until ten days after she paid. The crew offered three alternate tiles; she chose a different color only to discover that choice also wasn’t in stock and would cost $5,000 more than the original — a price jump she hadn’t been told about when forced to pick a substitute on short notice. Three days after that call, 16½ pallets of tile arrived and blocked her driveway, preventing both her and her husband from using the garage. Once the driver left, she realized the pallets were the original tile she’d been told was unavailable, and the wrong tiles sat on the driveway through the holidays — an eyesore during Christmas and New Year’s and roughly two months of blocked access. On top of that, someone at the company ordered an extra 1,000 tiles without accounting for the planned solar-panel layout, even though the installers’ plans had been provided; she was

NegativeVerified CustomerLong-term CustomerRecent
Sheri B.
YelpJun 7, 2024

Sheri B. paid for two skylights to be fitted during a roof replacement and discovered the crew had shown up with cheap Home Depot skylights instead of the units she ordered. The installers tried to put the downgraded models in place; her husband told them to take the wrong skylights back, and they left. She found Flash Roofing’s conduct dishonest and unprofessional — several months later there has been no follow-up, no correct replacement, and no refund. The standout detail: the company attempted to substitute lower-quality, off-the-shelf skylights for the ordered products and then went silent for months, leaving the family without resolution.

NegativeVerified CustomerLong-term CustomerRecent

Long-term Satisfaction