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Future Energy Savers reviews
• updated MAR 3, 2026Loading map...
The Verdict
Future Energy Savers isn't worth the gamble. We found 144 reviews detailing aggressive door-to-door sales tactics, with representatives refusing to proceed unless both spouses were present and hanging up on homeowners who declined. One reviewer scheduled an appointment, only to have the company cancel 20 minutes beforehand because her husband wasn't home, then got lectured about missing out on lease-only deals. The sales conduct score sits at 3.6, anchored by 248 negative mentions. Even among satisfied customers, the pattern is clear: you'll pay more upfront than competitors, and the company's gate-keeping sales model wastes your time before you even see a proposal. Yes, the installation crews are courteous and the workmanship scores well (447 positive mentions), but the friction starts at first contact and colors the entire experience.
If you want a solar installer that respects your schedule and doesn't require a signed contract at the first meeting, look elsewhere. The quality work doesn't offset the high-pressure sales process.
3 Stories That Stood Out
Shawn M. spent weeks researching solar options before a Future Energy representative knocked on his door and booked an in-home appointment for his suburban family house while his wife watched the kids outside. When the rep arrived, he insisted the wife be present and refused to begin the presentation without her, even after Shawn explained she wasn’t familiar with the topic and it would be easier for him to listen while she tended the children. The rep added that he didn’t normally do house calls because he wasn’t a sales rep, but since he was in the area he took the call; he asked for a copy of Shawn’s Edison bill and promised to “gather some numbers” and call back within a week because he couldn’t present without the spouse. Two weeks passed and Shawn received three back-to-back unknown-number calls; on the third answer the rep tried to reschedule, and Shawn pushed back about the repeated calls and his complicated schedule. A week later two more consecutive calls came in; when Shawn told the rep the family was putting solar on hold, the rep disconnected the call. Shawn checked Yelp and found others with similar experiences, and he concluded that the early interactions—requiring a
A Y. began shopping for solar after her daughter’s wedding and agreed to a visit from Future Energy to get an informational quote for the family’s home in the Sierra Nevada foothills; her husband works in the Bay Area for the City of Palo Alto, so they only spend about eight days together each month. She told the telemarketer, Katherine, up front that her husband couldn’t be present and asked for a straightforward meeting she could review with him later. She booked an appointment for Wednesday, October 9, 2013. Twenty minutes before the scheduled visit, a different representative phoned with an attitude and canceled the appointment because her husband wasn’t home, explaining the company required “both signatures” to qualify for special offers or rebates. When she called back and asked to speak with someone in charge, the response repeated that both people needed to sign the contract — even though the initial outreach had been presented as an informational session, not a contract signing. She walked away feeling misled and disrespected: what was advertised as a no-pressure information meeting turned into a hard-sell, last-minute cancellation unless both spouses were available to ink
Sherrie C. booked a solar consultation and phoned in 15 minutes before the slot to confirm; the office told her the representative would be about half an hour late and she agreed to wait. She stayed home, called her electric company to pull utility bills while she waited, and then discovered the rep never appeared. At 2:47 she texted to ask where the technician was and placed a follow-up call, only to be met with an exchange that turned curt — the office insisted the call had dropped and implied she had hung up. The owner pushed back, explaining the representative was coming from Elk Grove and would arrive around 1:30, and said the line had gone blank; Sherrie maintains there was no profanity, that she never hung up, and that no one called her back to clarify. A saleswoman did come to the door and impressed her with knowledge and courtesy, and Sherrie initially agreed to move forward — but after the way the office handled the follow-up and the accusation about hanging up, she decided to take her business elsewhere. She saved her texts and call attempts as a record of what happened, and that lack of respectful, timely communication is the reason she won’t continue with the company.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 60
Buyer Beware
Unauthorized Activities
2 reports
Misleading Claims
10 reports
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
After hiring Future Energy Savers to upgrade an older property in 2015, A.J. Meinke went straight back to them when his current home needed a new roof and solar. He chose them even though their quote wasn't the cheapest because they recommended a Generac system and he trusted the materials. They promptly dispatched a sales team to inspect the electrical setup and provide multiple sized-system quotes that matched both his current usage and his future plans. Installation proceeded quickly but stayed meticulous: crews verified that everything worked and swapped out any part that didn't. Installers also walked him through the Generac PWRview app so he could monitor energy collection and consumption from his phone. Everyone on site stayed courteous, prompt, and knowledgeable, and the app walkthrough is the detail he still remembers most.
Brandon installed a $42,000 solar-and-backup-battery system on his family’s home — no financing — almost three years ago, and the experience has been a mix of quick salesmanship and slow, frustrating service. The sale itself sailed through, but installation stumbled early: the backup battery couldn’t be mounted where he was first promised, so the crew moved it to the driveway where local rules required a protective bollard. He ended up with a large yellow bollard in the driveway and extra wiring that installers initially just rolled up and secured to the wall. They did paint the equipment to match the stucco, but Brandon had to call them back to shorten and tidy the wiring so it looked right. That first winter brought a roof leak; crews returned about a week later to patch the roof, but the drywall ceiling inside had been damaged. Future Energy stopped short of doing interior repairs and offered to reimburse him instead — a poor fit for a single-income household with six kids, and the ceiling remains unrepaired. When summer came and the household waited for the promised savings, a section of panels stopped producing. Brandon assumed the company monitored performance, but he had
Behrooz had Future Energy install the photovoltaic system on his home in 2016. When he planned a roof replacement in 2022, he needed the panels removed and reinstalled—and discovered he could not get anyone at Future Energy on the phone despite repeated attempts over several months. Frustrated, he sent a formal letter warning that he would hire another company if Future Energy didn’t perform the uninstall/reinstall and honor the warranty for that service. Instead of a prompt response, Future Energy returned a quote that ran about twice what reputable local roofing companies had offered for the same work. Their representative, Rob, justified the higher price by insisting on replacing the racking system, calling a new rack far superior and suggesting the existing rail would be damaged during removal. Behrooz pushed back, pointing out that the same racking had been proposed and installed by Future Energy in 2016, but Rob dismissed that history and even implied Behrooz was being cheap and should work with lower‑cost local vendors. The other roofing contractors who quoted the job rank highly in the field and partner with major manufacturers like Owens Corning and CertainTeed, so the
Brad has had a solar system on his home for seven years and remains genuinely happy with how it performs. He found the installation crew professional and helpful — the electrical inspector even complimented the quality of the install on the spot. Recently one panel failed, and the company is actively helping him with the replacement, showing continued support long after the original work. The inspector’s on-site praise combined with the company stepping in seven years later is the detail that sticks.
John Ott first met Future Energy Savers less than a year after moving into his home and, with a child on the way, decided to wait. A few years later, after watching energy bills climb, he returned and met with James, who sized and quoted a system that checked his three priorities: a battery backup, lower monthly bills, and an EV charger. The installation moved quickly; Future Energy Savers handled permits and utility coordination that other homeowners often end up doing themselves. They arranged the panels for both optimal production and a neighborhood-friendly look. The feature that sold him was the modular battery — the ability to add capacity later — and with local outages on the rise he values the practical independence it provides for keeping essential loads running.
Denise H. bought solar panels for her home in 2019 and discovered about six months ago that the monitoring app showed no production. She learned from the installers that a 5G modem upgrade was needed so the system could report generation, and they claimed to have emailed her about it in 2022 — an email she never received. She scheduled a technician visit and agreed to pay $400 for the modem plus $300 for installation, but when the techs arrived they found the inverter that communicates production data wasn’t working, so they couldn’t install the modem. The crew said the inverter was under warranty and that a replacement would come from the manufacturer; that promise was made three months ago. The promised inverter then turned out to be discontinued, so the company had to hunt for a substitute. Denise finally learned a replacement part had arrived, but she has been waiting five days for anyone to call back and schedule the actual swap. In the meantime her system hasn’t stored solar energy for roughly six months, leaving her paying full retail for electricity while still making monthly payments on the financed panels. Her sharp takeaway: the outage has forced her to cover both full-‑
William P. hired Future to put a solar system on his home in late 2015 and watched the array perform reliably — it produced as expected and delivered a positive true-up each year. He then tried repeatedly to expand that setup to serve a new ADU with battery backup and EV charging, but discovered the company stopped returning calls. After numerous unanswered attempts to arrange additional panels, he ended up frustrated: dependable hardware and steady annual credits, but virtually no post-installation responsiveness when it came to upgrades.
Gorgus ran into a scheduling and communication mix-up at the start of a solar system installation for his home, but he worked with the company to resolve it and the project moved forward. Once an appointment was locked in, everything through to the final install proceeded smoothly. The installer walked him through the system in detail, did a very tidy job on the roof and hardware, and even labeled the circuit breaker box to make future maintenance easier. He recommends being patient and persistent with scheduling and any loan paperwork, because the team will work with you to sort things out. A year after installation he discovered the panels have knocked about $200 off his electric bills — the clearest measure of the system’s payoff.
James C had the company install his residential solar system five years ago and was very pleased with the original installation. Recently an inverter problem popped up, and after making multiple attempts over about three months he couldn't get anyone to return his calls — the standout detail is the sharp shift from excellent installation service to no post-install support when a major component failed.
Long-term Satisfaction
Long-term satisfaction for Future Energy Savers drops to 3.0 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.