Get Smarter Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Get Smarter Solar delivers a professional sales process and clean installations, but we found too many unresolved disasters to recommend them outright. One New Jersey homeowner ended up paying three times her pre-solar electric bill. Another watched his roof leak for seven months while the company ignored his calls, then tried to charge him for panel removal because they'd installed the system on a worn roof in the first place. We noticed 38 reviewers praised the sales team (Arvin and Mike get mentioned by name repeatedly for patient explanations and post-install availability), and installation crews left clean job sites with tidy wiring. But value scores lag well behind workmanship, and the gap tells a story. When things go sideways (permit delays, roof damage, underperforming systems), support becomes inconsistent. Three reviewers used the word "scam," and one described a half-torn roof left unfinished. (If your idea of customer service is a tarp covering your panels all summer, this might be your company.) The best experiences here involve straightforward installs with no surprises. The worst involve months of silence and expensive fixes the homeowner didn't budget for.
If you're drawn to their sales pitch and your roof is in excellent shape, they'll likely deliver a clean install. But if anything goes wrong after activation, you may spend months chasing answers. We'd only consider them if you've confirmed their post-sale support commitment in writing and have a backup plan for repairs.
Reviews That Shaped Our Verdict
Christopher went solar and ended up paying roughly three times what he was billed for electricity before the system. He would give anything to have the panels removed and describes the installation as the biggest mistake of his life. The clearest takeaway: instead of lower bills, the system left him facing much higher costs and desperate to undo the move.
Natasha hired SunPower for a solar install in 2022 and ended up with months of disruption instead of savings. She watched the installation drag on, then discovered the electrical panel upgrade had been botched — breakers started flipping every 30 minutes in the dead of summer — and the crew damaged her already-worn roof, which then leaked. SunPower took more than six months to respond or address either problem. They installed panels on an old roof while claiming their reports showed the roof was new; Natasha had deferred to them as experts and expected them to document roof condition before installing. Instead, she found herself facing not only repairs but a bill: the company pushed to charge for panel removal and reinstall plus the roof replacement, even though the system hasn’t been fully functional for a year. A tarp now covers part of the roof and panels through summer months when she would otherwise be banking power. After notifying the company about a new leak, she waited another seven months for any movement; that came after a prior year of repeatedly pressing them about an earlier leak, which they eventually patched without ever addressing the roof’s overall condition. Even
Aryeh began the process when a SunPower representative knocked on his door asking if he wanted to explore solar. He connected with Arvin, who guided him through an hour‑plus in‑home meeting that walked through PPA and financing choices in detail, then arranged a site inspection to confirm the roof and electrical readiness. At first he hesitated about a PPA because the panels wouldn’t be his, but Arvin patiently explained provisions for roof work and moving, which eased those concerns and led him to choose the PPA so he would pay only for the power produced. The proposed system was sized to supply about 90% of the home’s monthly energy. On install day the crew arrived on time and worked efficiently; an electrician discovered messy wiring in the service panel, cleaned it up at no charge, and although that stretched the job from the promised one day to two days, communication stayed clear and the extra work avoided future headaches. After a few weeks for the town inspection and final approval, the system activated and Aryeh now tracks production in SunPower’s app. The combined SunPower and PSE&G bills currently equal his previous PSE&G bill, and the SunPower monthly charge is locked—w
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 83
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 9 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Natasha hired SunPower for a solar install in 2022 and ended up with months of disruption instead of savings. She watched the installation drag on, then discovered the electrical panel upgrade had been botched — breakers started flipping every 30 minutes in the dead of summer — and the crew damaged her already-worn roof, which then leaked. SunPower took more than six months to respond or address either problem. They installed panels on an old roof while claiming their reports showed the roof was new; Natasha had deferred to them as experts and expected them to document roof condition before installing. Instead, she found herself facing not only repairs but a bill: the company pushed to charge for panel removal and reinstall plus the roof replacement, even though the system hasn’t been fully functional for a year. A tarp now covers part of the roof and panels through summer months when she would otherwise be banking power. After notifying the company about a new leak, she waited another seven months for any movement; that came after a prior year of repeatedly pressing them about an earlier leak, which they eventually patched without ever addressing the roof’s overall condition. Even
Nathan Rogers connected with Kyle Baldwin and found him genuinely helpful and informative while shopping for a residential solar setup. He chose the Get Smarter Solar package with Axis by Qcells, and Kyle guided him through the options so the decision felt straightforward. The process moved unusually fast: the unit was installed just a few weeks after signing. What stood out was the quick turnaround paired with one clear point of contact — Nathan ended up with a working system in weeks and confidence about how it would perform.
E Ilas approached Hyperion with little understanding of how solar worked and discovered the company turned a confusing subject into a clear, low‑stress process. They appreciated that conversations about benefits and options stayed straightforward, and that the team guided decisions and managed the practical steps through to the completed installation. The standout detail was the end‑to‑end simplicity — clear explanations paired with a smooth install — which is what E Ilas remembers most.