55Trust Score
WattBot

Go Solar Power reviews

/ NATIONAL
Go Solar Power
667 Reviews • 11 Locations 88,711 Data Points Processed

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The Verdict

Go Solar Power doesn't deliver what it promises. We analyzed hundreds of reviews and found a company whose sales process significantly overstates savings and whose installations are often mismatched to the home. One customer paid for a 36-panel system on a 1,500-square-foot house when only 15 panels were needed, and still ended up with bills far above what was promised. In another case, the wrong system was installed entirely (a basic starter model instead of the premium energy-efficient system the customer paid for), and the company ghosted the homeowner for a year. The data shows 103 negative mentions of value and 94 complaints about sales conduct. Workmanship is the one area where reviews skew positive (224 mentions), but even that is overshadowed by chronic failures in diagnosis and service. The mismatches pile up: systems that never produce promised savings, roofs that leak a year after installation, defective batteries that take five months to replace. When something goes wrong, you'll chase supervisors who are perpetually on vacation or wait months for a callback that never comes. (One reviewer threatened with a lawsuit for posting a factual complaint summed it up: the owner offered hush money, then lawyered up when the review stayed live.)

If you're researching solar and considering Go Solar Power, know that this company has a pattern of overselling systems and underdelivering on savings promises. You may get a clean install, but if anything goes sideways, you'll be stuck chasing answers for months. There are too many experienced installers in South Florida to gamble on this one.

Reviews That Shaped Our Verdict

Carietha Johnson
GoogleMar 26, 2024

In 2019, Carietha Johnson purchased a 36-panel solar system from Go Solar for her roughly 1,500 sq ft home and later discovered she actually needed only about 15 panels. She ended up with 21 extra panels — the most striking problem — and the promised drop in her utility bill never showed up. The crew mounted the array on a roof older than ten years, and the company had assured her a one-time free removal if she needed a new roof; now that a replacement is required, Go Solar is asking $350 per panel to remove them. She also learned afterward that the panels require frequent cleaning, an added expense not disclosed up front, and the contract’s promised 8‑day/7‑night prepaid resort vacation never materialized. A rep named Paul told her the owner would call, but the owner never did and repeated attempts to reach Paul went unanswered. What lingers from her experience is the oversized system (21 unnecessary panels), the surprise per-panel removal charge, and the unfulfilled vacation offer — all tied together by poor follow-up from the company.

Verified CustomerLong-term CustomerRecent
Aric K.
YelpAug 22, 2022

Aric K. hired Go Solar in 2020 to put a 10 kW array and two Tesla Powerwalls on his South Florida single-family home. He discovered almost immediately that one Powerwall wouldn’t store any energy; after repeated calls, emails and multiple technician visits, it still took the company five months to replace the defective unit. In January 2021 he brought Go Solar back to expand the system and replace the roof at the same time — a project that turned into a prolonged fiasco. Go Solar had promised a turnkey process in 45 days in writing, but permit closeout dragged on for 14 months, and several contract breaches he raised remain uncured. On May 30, 2022 the new roof began leaking; the insurance company determined the cause was poor workmanship. The leak wasn’t massive, but it caused damage, and Go Solar required another two months to locate and fix the source — work a third-party contractor, he believes, could have completed in about 72 hours. He closes by pointing out that there are many quality solar contractors serving South Florida and that reputable options appear on sites like SolarReviews.com.

Verified CustomerLong-term CustomerRecent
Jamie S.
YelpDec 10, 2019

Jamie S. signed with Go Solar in December to lock in a 2018 tax credit and paid roughly $65,000 for a rooftop solar system plus energy-efficiency upgrades for her flat-roofed house. The company promised a January install, but crews didn’t start until March and the system didn’t run until July; nearly a year later she calls the whole purchase a $65,000 regret. Go Solar had assured her she would at least break even — that the loan payment would be offset by lower electric bills — but her grid bill only dropped about $75 a month while the solar loan payment is about $300 monthly. She watched days when the air conditioning was off and the house sat empty and still the panels failed to produce enough to cover usage, despite direct sun and no trees; she began to suspect improper installation or a malfunction. Repeated calls led to the company requesting copies of bills she had already supplied, yet nothing substantive happened and customer service provided no effective resolution. One day after posting the review the owner called offering two months of solar payments if she removed the post; she agreed she would only take it down after receiving an electric bill at least $300 lower than—

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Google
511 Reviews · 14 Locations
4.8/5
Yelp
146 Reviews · 15 Locations
2.1/5
EnergySage
18 Reviews · 2 Locations
5.0/5
BBB
3 Reviews · 2 Locations
2.7/5
SolarReviews
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.6/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.1/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
2.3/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.6/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
3.4/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
3.4/5

How We Got To Trust Score 55

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 15 years

Among the longest-standing installers in the market.

BBB Rating: A-

Good BBB standing.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Carietha Johnson
GoogleMar 26, 2024

In 2019, Carietha Johnson purchased a 36-panel solar system from Go Solar for her roughly 1,500 sq ft home and later discovered she actually needed only about 15 panels. She ended up with 21 extra panels — the most striking problem — and the promised drop in her utility bill never showed up. The crew mounted the array on a roof older than ten years, and the company had assured her a one-time free removal if she needed a new roof; now that a replacement is required, Go Solar is asking $350 per panel to remove them. She also learned afterward that the panels require frequent cleaning, an added expense not disclosed up front, and the contract’s promised 8‑day/7‑night prepaid resort vacation never materialized. A rep named Paul told her the owner would call, but the owner never did and repeated attempts to reach Paul went unanswered. What lingers from her experience is the oversized system (21 unnecessary panels), the surprise per-panel removal charge, and the unfulfilled vacation offer — all tied together by poor follow-up from the company.

NegativeVerified CustomerLong-term CustomerRecent
americanprologic
EnergySageMar 7, 2024

americanprologic put solar on their Miami home about four years ago and chose Go Solar Power to handle the job. They found the crew guided them through every step of the installation, from initial setup to final commissioning, and that hands-on approach continued long after the panels went live. When a microinverter stopped reporting, the team was at the house within a day and had the issue resolved quickly. They experienced friendly, accessible customer service for routine questions about the system or solar in general. The detail that stands out is the company’s responsiveness years after installation — a same-week service visit and helpful support whenever questions pop up.

PositiveVerified CustomerLong-term CustomerRecent
Robert C
GoogleOct 22, 2022

Robert C hired Go Solar Power in early 2021 to install solar on his house, and from the initial quote through installation and power-up he experienced consistently strong service. He found the handoff seamless and appreciated that the company stayed responsive well after the system went live — more than a year later he still gets prompt help when he calls. What stood out most was his salesperson, Rudy: Rudy picked up the phone or returned calls quickly, never pushed a hard sell, and tailored the package to fit Robert’s needs rather than upselling. The detail that lingers is the ongoing accessibility of the same salesperson and the lasting customer support long after installation.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction