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Gold Coast Solar executes clean installs but drops the ball after sign-off. One customer called them twice in four years: once to fix a Tesla charger housing, again when a SolarEdge inverter died. They showed up within 24 hours both times and processed the warranty replacement without hesitation. Another saw their electric bill drop from $375 to $18 after a 31-panel install. We found 24 mentions of precise workmanship, 16 praising competitive pricing, and 20 noting on-time completion. But four reviewers reported slow or nonexistent follow-up: one waited weeks for stucco repair after the electrical contractor vanished, another couldn't get the monitoring app working and gave up after two weeks of silence. The contrast is stark. During the sales process, John accommodates Saturday meetings and drives two hours to explain panel options. After handoff, texts go unanswered and service tickets sit. If you prioritize low quotes and a smooth install day, this is a solid pick. If you expect the same hustle after the final inspection, budget extra time for callbacks.
If you're comparing purely on price and install execution, Gold Coast delivers. But if you want an installer who'll chase down a dead inverter with the same energy they bring to closing a sale, set your expectations lower.
ryback751 picked an Enphase inverter paired with REC400 panels for a new solar installation. The installation crew fitted the equipment cleanly and without hiccups. The snag came afterward: the electrical contractor never returned to complete the stucco repair. They called and texted the company several times but received no response and found follow-up to be very slow. The lasting impression was a perfectly installed system sitting beside an unfinished stucco patch while the homeowner chased the company for a completion.
kthydang chose Gold Coast after John came across as personable and quick to answer during the sales process, expecting the kind of ongoing service a family-owned installer would provide. Two years after installation they reached out for routine maintenance and heard nothing back. By the middle of year four the solar array stopped producing and the monitoring app no longer worked; repeated emails to John went unanswered. Left with a nonfunctional system and no way to get support, they concluded the company appears focused on winning new customers rather than supporting installations after the sale — the lasting detail is that the panels died around year four and the installer became unreachable.
jbgknight picked GoldCoast Solar to outfit his Spanish clay‑tile roof because they delivered the lowest quote and then backed it up with unusually thorough follow‑through. He worked with John and the team to assess the limited roof space and chose higher‑output Solaria panels so the system would produce as much as possible from fewer modules. As part of the package they also included a Tesla charger — something he planned to add anyway — and the crew accommodated the extra work without fuss, effectively saying “no problem.” After the install, he needed help twice: roughly a year later to fix the charger housing and address some LA County permit nitpicks, and again about three years in when his SolarEdge inverter failed. Where many installers vanish or stall on warranty work, GoldCoast responded quickly — they were on site within 24 hours of notification and handled the warranty replacement and installation. The lasting impression isn’t just the low price but the team that shows up on time, walks through questions, and actually stands behind their work — exemplified by that same‑day warranty turnaround.
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kthydang chose Gold Coast after John came across as personable and quick to answer during the sales process, expecting the kind of ongoing service a family-owned installer would provide. Two years after installation they reached out for routine maintenance and heard nothing back. By the middle of year four the solar array stopped producing and the monitoring app no longer worked; repeated emails to John went unanswered. Left with a nonfunctional system and no way to get support, they concluded the company appears focused on winning new customers rather than supporting installations after the sale — the lasting detail is that the panels died around year four and the installer became unreachable.
teampucci hired Gold Coast to install a 40-panel system and ended up with a tidy, well-executed job. They later left a deposit for more panels, then changed their mind — and Gold Coast promptly refunded the deposit without any hassle. The return of the money stuck with them as the defining detail: quality installation plus straightforward, fair dealing from the owners.
sjpapciak inherited a Gold Coast Solar system when they bought their house and quickly discovered the panels weren’t producing — the electricity bill made it obvious. They reached out to the company, waited about two weeks and even posted multiple online reviews before anyone finally replied. The owner, John, sent a crew to check things and promised to get the SolarEdge app set up so the system could be monitored, but further attempts to follow up went unanswered. After another two weeks of silence, they were left with nonworking panels, no app access and unanswered calls and texts. The standout detail: it took public complaints to trigger any response, and even then the outreach stalled, leaving them with a dead system and rising utility charges.