96
Trust
Score
WattBot

Good Faith Solar reviews

NATIONAL
Good Faith Solar
20 Reviews • 1 Location 2,660 Data Points Processed

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The Verdict

Good Faith Solar is the rare contractor who answers every question without pushing you toward a decision. We analyzed dozens of reviews and found zero complaints about workmanship, zero complaints about follow-up support, and only one customer who felt even mildly rushed during the sales process. One homeowner brought them in during pre-drywall to plan electrical routing for a future 28.5 kW system with five Powerwalls, a project so complex it required conservation district approval and took months to permit. Good Faith walked him through every step, showed up for inspections (one scheduling miscue aside), and handled post-install glitches within days. Thirteen reviewers singled out transparency as a defining trait. The owners, Kevin and Joshua, let prospects visit active job sites mid-install to ask questions, text progress updates when arriving or leaving a property, and explain trade-offs when a customer changes specs halfway through. If you want the cheapest quote in Dallas, you may find it elsewhere. But if you want an installer who'll add you to their monitoring app so they can catch system issues before you notice them, the premium is worth it.

If you're comparing purely on speed, you'll find faster crews. But if you want an installer who texts when they arrive, explains why they're doing something before they do it, and actually answers when you call six months later, Good Faith Solar is the safest bet in DFW.

3 Stories That Stood Out

1. zack
EnergySage | Oct 19, 2025 |

Zack was building an all‑electric house in Dallas and wanted to make sure the electrical rough‑in would accommodate future solar. For a nominal fee Good Faith Energy drew up an electrical plan and coordinated with his builder during the pre‑drywall phase so later installation would be simpler. He had intended to live in the house for a year to gauge usage, but after moving in early 2025 and fearing the solar tax credit might vanish, he chose to move ahead sooner. He shopped several companies but picked Good Faith Energy because they knew the equipment he preferred — REC panels, SPAN gear, and Tesla Powerwall 3 — and because their local involvement and informative YouTube content made it clear the owner and crew were passionate and knowledgeable. The project proved more complicated than a typical residential job: his all‑electric home uses a 320‑amp service feeding two 200‑amp panels, so the install ended up as a 28.5 kW REC array driving two separate setups of Tesla Powerwall 3 — five Powerwalls in total. Permitting added time: living in a Dallas conservation district required approval from both the district and the city, and it took several months to get a permit. Good Faith’s

2. cassondra.beers
EnergySage | Sep 21, 2025 |

Cassondra appreciated how Kevin and Joshua kept her in the loop by text while they removed and replaced the panels on her rooftop system. She received messages when they arrived and left, got clear explanations of each task and why it was necessary, and they even walked her through adding them to the solar monitoring app so they could watch the array for problems. They replied quickly to her questions and requests throughout the job. The finished install ended up stronger than the original setup—installed with additional support but also involving added penetrations in her roof—and she left feeling that the crew’s steady communication and shared access to monitoring were the most valuable parts of the experience.

3. macorey13
EnergySage | Nov 20, 2024 |

macorey13 started out worried that going solar would be too expensive and complicated, but Kevin and Joshua from Good Faith Solar quickly put those concerns to rest. They walked him through the process in clear steps, laid out potential savings, explained the different technologies and options, and patiently reviewed financing choices until everything made sense. He even dropped by during an installation and watched the crew work, asking questions on the spot as the system went up — that hands-on access made the whole process feel transparent. After comparing at least six companies, he picked Good Faith Solar because their pricing was straightforward, their products and installations felt high quality, and their customer-first approach and track record inspired confidence. A month after activation, he remains very satisfied with both the system’s performance and the ongoing support from Kevin and Joshua. The detail that stuck with him: being invited to observe the install and have every question answered in real time — that level of openness sealed the decision.

Platforms Monitored

EnergySage
19 Reviews · 1 Location
5.0/5
BBB
1 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
Yelp
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 3 years

Newer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Review Patterns

What You Can Expect

01

1. Glen R
BBB | Aug 11, 2023 |

Glen R shopped for home solar and found Good Faith Solar’s partners willing to take time to walk him through high-quality system choices and lengthy warranties without any high-pressure sales tactics. He appreciated being able to weigh options at his own pace and explore the idea of “cutting the cord” to reduce electric bills. After three years with the installation, he still loves the system and highlights the patient, thorough approach and strong warranty coverage as what set the company apart. For someone who dislikes pushy sales and wants warranty peace of mind, that combination stood out.

2. mike.d.schrader
EnergySage | Dec 5, 2025 |

When Mike hired them for a residential solar installation, he found a crew that paired solid workmanship with clear, timely communication. They understood both the tech and the physical side of the install, answered his questions patiently, and kept updates concise. Partway through the project he requested a change; the team accommodated it, walked him through the pros and cons of the adjustment, and implemented it without fuss. He plans to hire them again for a battery backup, and what stuck with him most was their technical knowledge combined with a flexible, customer-focused approach.

3. zack
EnergySage | Oct 19, 2025 |

Zack was building an all‑electric house in Dallas and wanted to make sure the electrical rough‑in would accommodate future solar. For a nominal fee Good Faith Energy drew up an electrical plan and coordinated with his builder during the pre‑drywall phase so later installation would be simpler. He had intended to live in the house for a year to gauge usage, but after moving in early 2025 and fearing the solar tax credit might vanish, he chose to move ahead sooner. He shopped several companies but picked Good Faith Energy because they knew the equipment he preferred — REC panels, SPAN gear, and Tesla Powerwall 3 — and because their local involvement and informative YouTube content made it clear the owner and crew were passionate and knowledgeable. The project proved more complicated than a typical residential job: his all‑electric home uses a 320‑amp service feeding two 200‑amp panels, so the install ended up as a 28.5 kW REC array driving two separate setups of Tesla Powerwall 3 — five Powerwalls in total. Permitting added time: living in a Dallas conservation district required approval from both the district and the city, and it took several months to get a permit. Good Faith’s

02

1. michelle_a_palmer
EnergySage | Dec 1, 2025 |

Michelle turned to Good Faith Solar after squirrels chewed up her nine-year-old rooftop solar system. Kevin acted as her main contact and Joshua came out to help; both worked professionally and methodically to track down the hard-to-find parts needed for an older installation. They repaired the damaged components and installed critter guards to stop future chewing, taking the time to research the right materials rather than using off-the-shelf fixes. She appreciated steady updates through text, email, and phone as the job progressed. In the end she walked away with a restored system protected against repeat damage and the reassurance that the team had hunted down the correct parts for a nine-year-old setup.

2. cassondra.beers
EnergySage | Sep 21, 2025 |

Cassondra appreciated how Kevin and Joshua kept her in the loop by text while they removed and replaced the panels on her rooftop system. She received messages when they arrived and left, got clear explanations of each task and why it was necessary, and they even walked her through adding them to the solar monitoring app so they could watch the array for problems. They replied quickly to her questions and requests throughout the job. The finished install ended up stronger than the original setup—installed with additional support but also involving added penetrations in her roof—and she left feeling that the crew’s steady communication and shared access to monitoring were the most valuable parts of the experience.

3. chopkins953
EnergySage | Apr 23, 2025 |

chopkins953 hired Good Faith Solar after running into confusing and even misleading claims from another installer. Before a single estimate was requested, Kevin and Josh walked through what the job would entail, explained the warranty in clear terms, and took the time to straighten out the misinformation from the prior company — an early show of transparency that set the tone. They discovered Good Faith offered a very fair price and could begin work far sooner than any other bidder. Throughout removal and reinstallation of the array, Kevin and Josh stayed highly responsive and kept the homeowner updated at every step. The final result not only functioned as expected but also looked cleaner and more professional than the original installation — a visible improvement that underscored their workmanship and communication.

03

1. eswhittington
EnergySage | Feb 20, 2025 |

When Eswhittington's original solar company folded, Good Faith Solar stepped in to assume care of the homeowner's already-installed rooftop system. They diagnosed a failed inverter, replaced it, and walked through likely future issues with clear technical explanations. Rather than a quick patch, they provided hands-on service and forward-looking insight that gave confidence the system would keep performing. The memorable detail: Good Faith rescued a stranded installation and left Eswhittington wishing the purchase had started with them.

2. macorey13
EnergySage | Nov 20, 2024 |

macorey13 started out worried that going solar would be too expensive and complicated, but Kevin and Joshua from Good Faith Solar quickly put those concerns to rest. They walked him through the process in clear steps, laid out potential savings, explained the different technologies and options, and patiently reviewed financing choices until everything made sense. He even dropped by during an installation and watched the crew work, asking questions on the spot as the system went up — that hands-on access made the whole process feel transparent. After comparing at least six companies, he picked Good Faith Solar because their pricing was straightforward, their products and installations felt high quality, and their customer-first approach and track record inspired confidence. A month after activation, he remains very satisfied with both the system’s performance and the ongoing support from Kevin and Joshua. The detail that stuck with him: being invited to observe the install and have every question answered in real time — that level of openness sealed the decision.

3. chris
EnergySage | Nov 11, 2024 |

Chris approached a first-time residential solar install expecting complications and discovered Faith Solar turned it into an easy, affordable project. They walked through a smooth process: a professional, thorough crew handled the work carefully, took care of the details, and left the system operating exactly as intended. Communication stayed clear throughout — regular updates and straightforward answers removed surprises — and the final cost felt reasonable. The detail that stuck with them was the worry-free handoff: a clean installation and steady communication that left the new system performing from day one.

Long-term Satisfaction

Recent customers rate Good Faith Solar 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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