Green Air Heating and Air Conditioning reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Green Air does solid work when things go smoothly, but communication stumbles can leave you waiting. We analyzed reviews spanning eight years and found a clear split: customers who stay within the company's wheelhouse praise the technical execution and owner Nick's hands-on approach, while a vocal minority report being ghosted after initial contact or hitting walls during warranty claims. Forty-four reviewers mentioned good value, and 80 praised workmanship quality, but 17 flagged post-sale support issues. One homeowner watched Nick replace an off-spec refrigerant line at no charge and later front thousands of dollars for a new system while waiting months for a manufacturer refund. Another described seamless Powerwall switchovers during five separate outages. Yet we also found multiple accounts of unanswered quote requests and one detailed story of a solar inverter failure that spiraled into a dispute over who should pay for fuse replacements. The technical crew earns consistent praise. technicians like Ben and Tom show up, explain what they're testing in plain language, and leave systems running. But if you need a revised quote or have to chase down a warranty repair, expect friction.
If you want a contractor who'll install cutting-edge heat pumps or battery backup and occasionally go above and beyond on product defects, Green Air delivers. If you need airtight follow-up on estimates or bulletproof warranty responsiveness, look elsewhere.
Reviews That Shaped Our Verdict
K G. bought a new house and spent the next year remodeling, working with several contractors before Green Air stood out. They discovered that Nick, the owner, was unusually hands-on: he scoped and bid the job himself, visited the site frequently, and showed up personally whenever questions or issues cropped up. The most striking moment came when manufacturer-supplied equipment failed: rather than leave the homeowners waiting weeks while the maker tested the unit, Nick fronted the money to buy a working replacement himself and waited months for the refund — never charging K G. for the interim system. He also caught a minor line-set sizing problem that would have gone unnoticed and insisted his crew replace it at no cost. Where other bidders recommended the same decade-old HVAC gear, Nick proposed a newer, quieter, more efficient, and configurable system; Green Air installed that system and added solar that now supplies most of the HVAC load. The team — five or six different technicians over the course of the project — remained professional, careful, and customer-focused, and Green Air set up app-based monitoring so both the company and the homeowners can track energy production. K G
Matt W. chose the company after a low-price offer and apparent honesty; four years later his rooftop solar system failed. When warranty service began, the owner Nick grew hostile and condescending, repeatedly blaming the parts manufacturer SolarEdge and insisting Matt should be grateful that someone showed up in weeks rather than months. After months of back-and-forth with SolarEdge, a refurbished inverter arrived; Nick installed it and the system immediately started blowing fuses every few days. Nick’s remedy was that Matt should personally keep swapping fuses, and when Matt pushed back the owner threatened to charge labor for repeat service calls instead of diagnosing the underlying fault. Nick then shifted the blame to PG&E; PG&E inspected and confirmed the problem stemmed from a faulty inverter and an improper install. Nick demanded they buy another inverter despite the original being under warranty, then stopped answering calls and emails. Forced to hire a different crew, Matt paid additional labor to have the system properly repaired; the new company fixed the issues and documented multiple installation errors. What lingers is the repeated blown fuses and being left to pay a
Don M. embarked on a two-year effort to fully electrify his 98-year-old home — a year of planning followed by another year of installation — and ended up with solar panels, a battery, a new smart panel, an EV charger, wiring ready for an induction stove, and a heat pump replacing the old furnace. He faced a patchwork of decades-old wiring and poorly done prior work, including knob-and-tube, but Green Air agreed to tackle the house as it was rather than walk away from the mess. They replaced what needed replacing, worked around what could be worked around, and paced the work so he could spread costs over time. Nick led the planning and dug into details when Don wanted to learn everything; with a background in nuclear engineering he enjoyed going deep and made technical conversations easy. The team’s grit showed most after installation, when the solar system began shutting down intermittently. Green Air’s solar lead, Fran, returned multiple times to troubleshoot until they traced the problem to a Tesla equipment malfunction — the company stayed on it until the shutdowns stopped, and the system has run flawlessly since. Today the house produces more energy than it uses on anannual
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What You Can Expect
Don M. embarked on a two-year effort to fully electrify his 98-year-old home — a year of planning followed by another year of installation — and ended up with solar panels, a battery, a new smart panel, an EV charger, wiring ready for an induction stove, and a heat pump replacing the old furnace. He faced a patchwork of decades-old wiring and poorly done prior work, including knob-and-tube, but Green Air agreed to tackle the house as it was rather than walk away from the mess. They replaced what needed replacing, worked around what could be worked around, and paced the work so he could spread costs over time. Nick led the planning and dug into details when Don wanted to learn everything; with a background in nuclear engineering he enjoyed going deep and made technical conversations easy. The team’s grit showed most after installation, when the solar system began shutting down intermittently. Green Air’s solar lead, Fran, returned multiple times to troubleshoot until they traced the problem to a Tesla equipment malfunction — the company stayed on it until the shutdowns stopped, and the system has run flawlessly since. Today the house produces more energy than it uses on anannual
James Wang undertook a major remodel and tasked Green Air with the full mechanical and energy scope for his home. He watched the team mount solar panels and a roof-mounted battery storage system, repair both furnaces and both air conditioners, and install a brand-new, whole-house HVAC with individual zones. They also fitted a downdraft for the kitchen stove and put in a heat pump for the pool — a wide-ranging list handled by the same crew. Each job arrived on schedule, finished to a professional standard, and the team fielded detailed questions around the clock. A year after completion he hasn’t had any issues, and Green Air continues to be responsive when contacted. What stood out was their after-hours availability combined with a trouble-free set of systems one year on — a concrete sign the work was done to last.
Allen had Nick install a solar system about eight years ago, and the job went exceedingly well. He ended up referring many friends and acquaintances to Green Air—something he almost never does as a business owner—because the initial work held up so well. Green Air has returned several times to repair his older HVAC system, most recently yesterday; they consistently arrived at the promised time and focused on getting his system running again as quickly as possible. Prices stayed reasonable, staff acted honestly, and the service remained solid. What sticks with him is that nearly a decade later the company still shows the same punctual, practical approach, so he keeps calling them for service and sending people their way.