Green Conception reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Green Conception delivers clean, efficient solar installs with strong workmanship, but you'll need patience with their back office. We analyzed over a hundred reviews and found a company that executes well technically yet struggles with follow-up communication. One homeowner called their installation "flawless" after a year, another watched their system produce 20 kilowatt-hours daily even in winter. Ninety-seven reviews praised the installation quality, and we couldn't find a single complaint about roof leaks, which is rare for any solar contractor. The owner personally resolved a billing error caused by a meter-reading glitch, and when an inverter failed in year four, the team replaced it under warranty the same week. But 14 reviews described frustrating communication gaps. One customer waited seven months for a warranty panel replacement, leaving multiple unreturned voicemails. Another discovered their obsolete monitoring software only after their bills spiked and was asked to pay three hundred dollars for an upgrade. If you value neat, durable installations and can tolerate slower post-sale response times, Green Conception is a solid middle option.
If you want a system installed correctly the first time and don't anticipate needing much support afterward, Green Conception will likely serve you well. But if responsive communication matters to you after the panels go up, set clear expectations upfront or consider a competitor with stronger service infrastructure.
Reviews That Shaped Our Verdict
sopolin9 chose Green Conception for a residential solar installation, and more than a year after the system went live they found everything still working flawlessly. They discovered a consistently smooth process: clear communication from start to finish, an original design that made sense, plans and permits approved quickly, a professional and efficient installation crew, and final inspections that passed without issue — all at competitive pricing. What set the experience apart was Art, the sales director, who proved deeply knowledgeable about the entire project and answered their non-sales questions promptly and clearly. After recommending Green Conception to friends and family and hearing no complaints, they walked away confident the company would stand by the system if anything ever needed attention — and they keep coming back to how thoroughly Art handled their technical questions.
T T. went solar in 2017 with Green Conception, making a substantial investment to equip their home. For the first several years the array performed well and the roofing crew left no worries — professional, quick, and leak-free — but the relationship with the company deteriorated as time went on. They discovered the first real problem when the online production data stopped updating a few years after installation. Green Conception informed them the monitoring software had become obsolete and that replacing it would cost about $300 — a bill the homeowner would have to cover despite having a new inverter installed at the time of the original job. The company also claimed to monitor systems on their end and to alert customers to issues, but T T. found no evidence of that oversight. Without the paid software update, they had no immediate way to check generation and had to rely on monthly Edison bills. On the job itself, the electrician assigned to the project behaved rudely and made the homeowner feel unsafe; they asked the project manager for someone else, were told that would happen, and then watched the same electrician return the next day anyway. That dismissal of a safety and a
Lisa M. chose Green Conception to install 52 solar panels on the roof of her home about 2½ years ago and ended up most impressed by how hands-on the company was. She discovered that Nick not only delivered the most reasonable quote but also walked her through exactly what would be required for the electrical box, roofing concerns and hardware choices — and then monitored the project closely before, during and after installation. When Southern California Edison failed to register some of the system’s output in the first month, Green Conception took the lead, followed up immediately and got the utility to correct its error quickly — an issue that would have gone unnoticed without the Enphase monitoring. Prior to the install she had been dealing with leaks along one roof line; after the panels went on she did not have a single leak, even through the rainy winter of 2016–17. During the work the installers kept cracking low-quality tiles simply by stepping on them; the crew replaced every broken tile, including damage they discovered had been caused earlier by the Christmas-lights crew, so those repairs were handled as part of the job. She recommends installing as many panels as you can
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 85
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
T T. went solar in 2017 with Green Conception, making a substantial investment to equip their home. For the first several years the array performed well and the roofing crew left no worries — professional, quick, and leak-free — but the relationship with the company deteriorated as time went on. They discovered the first real problem when the online production data stopped updating a few years after installation. Green Conception informed them the monitoring software had become obsolete and that replacing it would cost about $300 — a bill the homeowner would have to cover despite having a new inverter installed at the time of the original job. The company also claimed to monitor systems on their end and to alert customers to issues, but T T. found no evidence of that oversight. Without the paid software update, they had no immediate way to check generation and had to rely on monthly Edison bills. On the job itself, the electrician assigned to the project behaved rudely and made the homeowner feel unsafe; they asked the project manager for someone else, were told that would happen, and then watched the same electrician return the next day anyway. That dismissal of a safety and a
sopolin9 chose Green Conception for a residential solar installation, and more than a year after the system went live they found everything still working flawlessly. They discovered a consistently smooth process: clear communication from start to finish, an original design that made sense, plans and permits approved quickly, a professional and efficient installation crew, and final inspections that passed without issue — all at competitive pricing. What set the experience apart was Art, the sales director, who proved deeply knowledgeable about the entire project and answered their non-sales questions promptly and clearly. After recommending Green Conception to friends and family and hearing no complaints, they walked away confident the company would stand by the system if anything ever needed attention — and they keep coming back to how thoroughly Art handled their technical questions.
Roger H. chose Green Conception to install a residential solar system about five years ago, and five years on it’s still working to perfection. He had gathered three estimates and found Green Conception clearly different: they answered straightforward questions over the phone and delivered a complete, comprehensive proposal rather than scheduling repeated site visits from inspectors or sales reps. They also came in at a lower price than the other bids, which made the decision easier. The standout detail was the low-hassle communication—clear answers, one thorough estimate, and no extra back-and-forth—and the system’s reliable performance after half a decade.