Green Energy Group reviews
• last updated FEB 26, 2026Loading map...
The Verdict
We found a company that uses spoofed local numbers to flood homeowners with sales calls, then hangs up when you ask basic questions like their office address. In one review, a California representative claiming to work for Green Energy Group couldn't provide a street address and hung up mid-conversation when pressed. We analyzed dozens of complaints spanning nearly a decade, and 45 reviews describe deceptive sales tactics like calling numbers on the Do Not Call registry, using disconnected callback numbers, and having reps who curse at customers or hang up when challenged. One reviewer was called three times in a single workday, told the rep not to call back, and received another call 45 minutes later. When they asked for an office number, the line went dead. The few positive reviews mention smooth installations and responsive follow-up, but they're buried under a mountain of red flags. We couldn't find evidence this company operates transparently or respects basic consumer-protection laws. (If "Chris Nelson" calls from a suspiciously local number, it's probably this crew.)
If you're researching solar installers, cross this one off your list immediately. A pattern of spoofed calls, disconnected numbers, and reps who hang up when asked for an address suggests this company prioritizes lead volume over legitimate service.
Reviews That Shaped Our Verdict
Michelle H. got a robo-call at her home from someone who identified himself as Chris Nelson. Because she’s on the National Do Not Call list through the Direct Marketing Association, she answered by saying she wasn’t the homeowner — and he immediately hung up. Curious and unsettled, she searched for the company’s contact information and discovered that both phone numbers listed were disconnected. She described the outreach as unethical and a violation of privacy rules, called the caller rude for cutting off the call, and came away suspicious of the business’s legitimacy, especially given the impossible-to-reach phone numbers.
John O. started getting phone calls from the company every single week, usually from a caller who identified himself as Michael. He told Michael not to call, but the caller rang again the next day and swore at him; when John asked for a supervisor’s number because the order was “too big” for Michael to handle, Michael hung up. He kept blocking numbers, but the group switched to new ones and the calls continued. Frustrated, he asked for anyone to post the company’s name, phone number or address so others would know, even joking their number was “negative one.” He also said he wanted to sue and expressed a desire to physically confront the staff. The detail that stands out most is the relentless, unblockable calling combined with an apparent refusal to escalate—he couldn’t get a supervisor and the harassment didn’t stop.
Updated 8-18-16, JT S. got relentless outreach — roughly two calls a day — from 716-406-4973 and finally decided to pick up. He answered to a woman who claimed the caller was Green Solar in California but froze when asked for a company address. After being transferred to Patrick, he learned Patrick also claimed to work for the same company yet could only say “California” when pressed for an address. Patrick then rattled off JT’s name, phone and email (all correct), and when JT asked for Patrick’s contact details the call ended with an “OHHHH ok...” and a hang-up. He described the pattern from other calls: silent or automated rings from a New York number tied to Green Energy Group, a transfer to a man calling himself John Smith with US Home Solar who showed no interest in answering questions, and finally a polite rep named Doug at Home Solar Solutions who said his company operates out of San Francisco. When JT asked how they had obtained his information, the answers wavered between “someone visited your house” or “you filled out an online request” — neither of which matched his experience — and no one could clearly explain the source. What stuck with him was that callers could r
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 43
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Sean B. had grown to dread his Home Depot runs once solar companies started swarming every parking lot; after being turned down by half a dozen firms, he stopped believing anyone could actually get him financed. He had an $850 monthly electric bill, plenty of home equity, and multiple companies promising the moon only to have the finance teams reject him — often explaining that he couldn’t afford a roughly $175 solar payment. Frustrated and resigned, he stopped answering the automated sales calls. Then Robert pulled up in Sean’s driveway and asked one straight question: did he want solar for his house? Skeptical, he made Robert a simple deal — get him qualified and explain why the others failed, and he would buy systems for both his home and his parents’ if the proposal made sense. Robert left, came back two days later with approval in hand, and followed through on everything he promised. Robert’s crew completed the install at Sean’s parents’ home recently, and the work looked flawless: tight attention to detail, solid mid-range pricing, and equipment that felt like quality rather than the cheapest option. More important to Sean was the confidence that Robert would still be an,“
Mary H. hired Green Energy Group to outfit her home's roof with a solar array aimed at dramatically cutting her Edison bill. The company designed the system to hit that target, and after months of use she now pays about $1 per month to Edison—saving well over $500 each month. The panels sit low and blend with the roof so most visitors don't even notice them. Installation moved smoothly: crews showed up on time, stayed courteous and neat, and left the site clean, while customer service remained responsive throughout. The most striking outcome was how precisely the design delivered both the promised financial result and an unobtrusive look—near‑zero electric bills without an obvious change to the roof.
Dan L. had spent two years watching his doorbell turn into a guessing game — evenings filled with kids and sales reps knocking at 7pm — and was nearly ready to give up on getting solar at all. Then Paul from Green Energy Group turned up on the doorstep. Paul convinced Dan’s wife to book a meeting to run the numbers; Dan, who had already dug into costs and payback timelines, returned expecting the usual sales routine. Paul, however, walked them through the program plainly and without theatrics, answered the tough questions, and left them confident enough to sign on. They ended up with a roof-mounted system on their home that is almost invisible from the street and is cutting summer electric bills by roughly $450 a month. The project hit a couple of bumps — miscommunications with the installer and a glitch with Edison, the utility — but Green Energy Group stayed engaged and helped push those issues to resolution. What lingered for Dan was not just the savings but the company’s follow-through after the sale: a straight, low-pressure sales meeting that led to a tidy-looking install and real, measurable monthly relief.