Green Energy Home Improvement reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Green Energy Home Improvement presents a troubling pattern of initial competence followed by systemic neglect. One homeowner paid for a finaled permit in March 2020, only to discover three weeks later that the city inspection had never happened and wouldn't be completed for another four months. Another waited over a year for permit issues, supplier payment problems, and equipment failures that now cost thousands to fix. We found 4 reviews detailing unpulled permits, ignored warranty claims, and unresponsive service after payment. Andrew and his crew earn consistent praise for tidy installations and clear communication during the sales and construction phase. Twenty-one reviewers noted professional workmanship, with one highlighting a gorgeous GAF Master Certified roof and zero leaks after the first big rains. But the post-sale support collapses: 5 negative mentions versus 9 positive, with multiple homeowners reporting screened calls, rescheduled service visits, and oversized equipment installed without consultation. The phone number listed may not even reach an active business anymore.
If you hire this company, get every permit commitment in writing and verify inspections yourself before final payment. The installation quality can be solid, but the risk of abandoned warranties and permit problems is too high for most homeowners to accept.
Reviews That Shaped Our Verdict
Laurie hired Andrew in 2021 to install a heat-pump and solar system at her home — a fairly high-end, expensive job that should have been straightforward. The project dragged on for more than a year with permit headaches, the wrong equipment ordered, on-site yelling, and welds that leaked; at one point Andrew couldn't pay a supplier to finish the job, so she ended up paying that supplier herself. Starting in 2023 the system began failing: leaking coils and more leaky welds kept appearing, and she has spent thousands trying to fix problems that trace back to the original installation. Because of the missed payments and sloppy workmanship, she resists asking Andrew to return, leaving repairs to independent contractors. The most striking detail is that an expensive, high-end system has been repeatedly undermined by basic failures and ongoing bills — Laurie doubts the business is even still operating, and the cascade of leaks and costs is the lasting takeaway for anyone considering this installer.
Chanse P. hired Green Energy Home Improvement and Andrew’s crew to install a system in early 2020. What stood out first was an oversized condenser Andrew put in the backyard without asking—multiple independent contractors later confirmed it was far larger than a 1,400 sq ft home needed, and it visibly changed the look of the yard. Chanse believes Andrew simply offloaded a unit he had on hand. The project also unravelled around paperwork and service. Andrew told Chanse the city had finaled the permit, so Chanse paid, but three weeks later (3/23/20) he discovered the permit still had corrections and was not final. Because Andrew had already been paid, Chanse waited through the early pandemic only to get the final inspection and permit in mid-July—about four months after the supposed sign-off. After installation, attempts to get routine service repeatedly failed. A September 2021 service request went unanswered despite phone calls and texts. In February of this year the system went completely dead; with a six-month-old at home, Chanse could not keep chasing Andrew, who ignored calls until Chanse rang from a different number. Andrew then agreed to come, rescheduled after a job-site
Laura P. tackled a cluster of big home upgrades — a new solar array, a roof replacement and an HVAC swap — and ended up with a coordinated, well-priced job instead of a hard sell. Roy, the salesperson, stuck with her through multiple meetings and an initial financing denial; he pushed and negotiated with the lender until the funding came through and matched the scope they actually needed. He sized the solar system conservatively, explaining why a much larger proposal from another company would have been overkill, and secured quotes that beat out four other roof bids while using GAF Master Certified installers. Andrew, the contractor on site, chased down every loose end and completed the punch list of small fixes that inevitably pop up during big projects. The roof looks gorgeous — she still climbs up to admire it — the solar performs well, and the new HVAC runs smoothly. Subcontractors impressed too: the roof crew cleaned thoroughly, the gutter installer sourced larger-than-normal gutters quickly, and the electrician added a juice box for her new electric car. What stuck with her most was the combination of persistent, practical financing help and the attention to detail on the job
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 74
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 8 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
John G. hired Android in late 2021 to replace his furnace and install a heat-pump water heater on his home. He expected the company to handle the permits, but Android repeatedly blamed delays at the city. At one point Android claimed the paperwork was finalized; more recently the installer has started hanging up when he calls and has ignored his emails. He ended up with the new equipment installed but without the correct permits on file, and intends to report Android to the state licensing authority for failing to pull the proper permits.
Chanse P. hired Green Energy Home Improvement and Andrew’s crew to install a system in early 2020. What stood out first was an oversized condenser Andrew put in the backyard without asking—multiple independent contractors later confirmed it was far larger than a 1,400 sq ft home needed, and it visibly changed the look of the yard. Chanse believes Andrew simply offloaded a unit he had on hand. The project also unravelled around paperwork and service. Andrew told Chanse the city had finaled the permit, so Chanse paid, but three weeks later (3/23/20) he discovered the permit still had corrections and was not final. Because Andrew had already been paid, Chanse waited through the early pandemic only to get the final inspection and permit in mid-July—about four months after the supposed sign-off. After installation, attempts to get routine service repeatedly failed. A September 2021 service request went unanswered despite phone calls and texts. In February of this year the system went completely dead; with a six-month-old at home, Chanse could not keep chasing Andrew, who ignored calls until Chanse rang from a different number. Andrew then agreed to come, rescheduled after a job-site
Julie M. contracted Green Energy to replace the heating and cooling system on her home and watched the physical installation happen on schedule. But the job stalled after that: permits were never pulled and inspections never completed, because Andrew failed to follow through on the paperwork. She missed out on thousands of dollars in rebates when the permit and rebate process went unfinished, despite repeated attempts to get Andrew to finish the job. He kept rescheduling appointments and ultimately stopped responding. The actual installation work was serviceable, but the lack of documentation and customer follow-up left her with unresolved inspections and lost rebates.