Score
Green Energy Home Improvement reviews
• updated MAR 3, 2026Loading map...
The Verdict
Green Energy Home Improvement presents a troubling pattern of initial competence followed by systemic neglect. One homeowner paid for a finaled permit in March 2020, only to discover three weeks later that the city inspection had never happened and wouldn't be completed for another four months. Another waited over a year for permit issues, supplier payment problems, and equipment failures that now cost thousands to fix. We found 4 reviews detailing unpulled permits, ignored warranty claims, and unresponsive service after payment. Andrew and his crew earn consistent praise for tidy installations and clear communication during the sales and construction phase. Twenty-one reviewers noted professional workmanship, with one highlighting a gorgeous GAF Master Certified roof and zero leaks after the first big rains. But the post-sale support collapses: 5 negative mentions versus 9 positive, with multiple homeowners reporting screened calls, rescheduled service visits, and oversized equipment installed without consultation. The phone number listed may not even reach an active business anymore.
If you hire this company, get every permit commitment in writing and verify inspections yourself before final payment. The installation quality can be solid, but the risk of abandoned warranties and permit problems is too high for most homeowners to accept.
3 Stories That Stood Out
Chanse P. hired Green Energy Home Improvement and Andrew’s crew to install a system in early 2020. What stood out first was an oversized condenser Andrew put in the backyard without asking—multiple independent contractors later confirmed it was far larger than a 1,400 sq ft home needed, and it visibly changed the look of the yard. Chanse believes Andrew simply offloaded a unit he had on hand. The project also unravelled around paperwork and service. Andrew told Chanse the city had finaled the permit, so Chanse paid, but three weeks later (3/23/20) he discovered the permit still had corrections and was not final. Because Andrew had already been paid, Chanse waited through the early pandemic only to get the final inspection and permit in mid-July—about four months after the supposed sign-off. After installation, attempts to get routine service repeatedly failed. A September 2021 service request went unanswered despite phone calls and texts. In February of this year the system went completely dead; with a six-month-old at home, Chanse could not keep chasing Andrew, who ignored calls until Chanse rang from a different number. Andrew then agreed to come, rescheduled after a job-site
Laurie hired Andrew in 2021 to install a heat-pump and solar system at her home — a fairly high-end, expensive job that should have been straightforward. The project dragged on for more than a year with permit headaches, the wrong equipment ordered, on-site yelling, and welds that leaked; at one point Andrew couldn't pay a supplier to finish the job, so she ended up paying that supplier herself. Starting in 2023 the system began failing: leaking coils and more leaky welds kept appearing, and she has spent thousands trying to fix problems that trace back to the original installation. Because of the missed payments and sloppy workmanship, she resists asking Andrew to return, leaving repairs to independent contractors. The most striking detail is that an expensive, high-end system has been repeatedly undermined by basic failures and ongoing bills — Laurie doubts the business is even still operating, and the cascade of leaks and costs is the lasting takeaway for anyone considering this installer.
Laura P. tackled a cluster of big home upgrades — a new solar array, a roof replacement and an HVAC swap — and ended up with a coordinated, well-priced job instead of a hard sell. Roy, the salesperson, stuck with her through multiple meetings and an initial financing denial; he pushed and negotiated with the lender until the funding came through and matched the scope they actually needed. He sized the solar system conservatively, explaining why a much larger proposal from another company would have been overkill, and secured quotes that beat out four other roof bids while using GAF Master Certified installers. Andrew, the contractor on site, chased down every loose end and completed the punch list of small fixes that inevitably pop up during big projects. The roof looks gorgeous — she still climbs up to admire it — the solar performs well, and the new HVAC runs smoothly. Subcontractors impressed too: the roof crew cleaned thoroughly, the gutter installer sourced larger-than-normal gutters quickly, and the electrician added a juice box for her new electric car. What stuck with her most was the combination of persistent, practical financing help and the attention to detail on the job
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 74
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 8 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Ralph R. hired Green Energy Home Improvement last December to replace two complete HVAC systems—one for the upstairs and one for the downstairs—and to upgrade the home's electrical panel. He watched Andrew and his crew handle a few unexpected installation hurdles, coming up with quick fixes and, most importantly, redesigning the builder’s original ducting and return layout when multiple contractors had already warned that it wouldn’t support the new equipment. That redesign allowed the new heat pump units to actually reach their potential when paired with the solar system, so the extra work made a measurable difference. He waited six months after completion to judge performance across varied weather, and during that time the system ran without problems. The detail that stuck with him was the ductwork redo—without it, the heat pumps wouldn’t have delivered the efficiency gains he was counting on from the solar setup.
Doug R. had one week before putting his ranch-style home on the market when water damage meant all the ducting in the crawl space needed to be replaced. He faced an awkward constraint: on one side the clearance from the ground to the joists was just 12 inches, so standard 12-inch ducting was impossible to install. Andrew took the problem apart, ran the calculations and designed an alternate ducting approach that fit the tight space. The team completed the job in three days, and the HVAC system ran like new again—right in time for the listing. Doug remembers their professionalism and courtesy, but what stood out was Andrew’s ability to engineer a practical solution to a nearly impossible squeeze and deliver it quickly.
John G. hired Android in late 2021 to replace his furnace and install a heat-pump water heater on his home. He expected the company to handle the permits, but Android repeatedly blamed delays at the city. At one point Android claimed the paperwork was finalized; more recently the installer has started hanging up when he calls and has ignored his emails. He ended up with the new equipment installed but without the correct permits on file, and intends to report Android to the state licensing authority for failing to pull the proper permits.
Carolina C. turned to Andrew and his Green Energy Home Improvement team when both her A/C and furnace failed during the pandemic and amid nearby wildfires. She discovered the system needed a full replacement. With a heat wave and heavy smoke making a working HVAC essential, Andrew prioritized the job — diagnosed the failure, squeezed her in when other companies couldn't schedule for weeks, and arranged a fast replacement on an accelerated timeline. The crew navigated pandemic and fire-related constraints to complete the installation promptly. The detail that stood out to her: Andrew made a complete system replacement happen quickly in the middle of a heat wave and heavy smoke when other providers wouldn’t fit her in.
Mfm called on Andrew and his team to refresh several major systems in their home: a new furnace, a new air conditioner, a tankless water heater, and blown-in attic insulation. The crew installed the heating and cooling equipment, swapped in the tankless water heater, and blew insulation into the attic themselves. The work finished smoothly, leaving them with an updated HVAC and water-heating setup plus improved attic insulation—notably, one team completed four major upgrades in a single project.
Claire hired Green Energy to remodel both bathrooms in her home and ended up very pleased with the result. Andrew took a hands-on role, popping in at key stages to inspect progress and catch details that mattered, which kept the work moving smoothly. Jack and Carlos showed up on time, communicated clearly, and worked hard—polite and professional as they completed the job to her exact specifications. The standout for her was Andrew’s on-site oversight; those inspections turned what could have been a routine renovation into a precisely finished project.
Ramzy signed up with HomeAdvisor expecting a flood of HVAC bids and ended up narrowing the field to three companies — even pitting a cousin against a pro. He settled on Andrew at Green Energy after Andrew’s estimate, scheduled a day earlier, paired a sharper price with an immediate rapport that made the choice easy. Brian and another technician arrived prepared and communicative, explained the work clearly, and handled a few out-of-scope items like extra ducts and parts without charging for them. The crew finished the replacement in about two and a half days, delivering careful, no-shortcuts craftsmanship, and the new system began blowing truly cold air right away — renters noticed the difference in the middle of a heatwave. He walked away not just with a dependable HVAC/AC install but with a friend in Andrew — and the memorable detail that the house went from lukewarm sputter to frigid comfort almost overnight.
Jeff K. needed a new AC condenser and shopped six bids before settling on Andrew's Green Energy team — they were the most competitive and the fastest to respond. The crew arrived on time both days, kept COVID-conscious by wearing masks, and worked efficiently and politely. They completed a neat, two-day install, cleaned the site thoroughly, and answered questions patiently. What stood out most was that after the work they took the time to walk him through how the system works and what maintenance to expect. He ended up with a trustworthy crew he now calls his go-to HVAC team.
Laurie hired Andrew in 2021 to install a heat-pump and solar system at her home — a fairly high-end, expensive job that should have been straightforward. The project dragged on for more than a year with permit headaches, the wrong equipment ordered, on-site yelling, and welds that leaked; at one point Andrew couldn't pay a supplier to finish the job, so she ended up paying that supplier herself. Starting in 2023 the system began failing: leaking coils and more leaky welds kept appearing, and she has spent thousands trying to fix problems that trace back to the original installation. Because of the missed payments and sloppy workmanship, she resists asking Andrew to return, leaving repairs to independent contractors. The most striking detail is that an expensive, high-end system has been repeatedly undermined by basic failures and ongoing bills — Laurie doubts the business is even still operating, and the cascade of leaks and costs is the lasting takeaway for anyone considering this installer.
Long-term Satisfaction
Long-term satisfaction for Green Energy Home Improvement drops to 1.0 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.