Green Home Systems reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Green Home Systems will leave you stuck with a broken system and no way to fix it. One homeowner watched their inverter fail after just three months, then spent 18 months trying to get anyone from the company to answer a phone call or show up for a repair. Another paid for panels that sat dark on their roof for five months while the company ghosted their calls and texts, racking up both electric bills and loan payments on a system that generated zero power. We found 70 reviews describing this same pattern: systems go offline, support vanishes, and customers burn hours leaving voicemails that never get returned. Post-sale support scored a dismal 2.6, with 215 negative mentions. Workmanship fared only slightly better at 3.8, dragged down by stories of installers mounting panels in the shade, using crooked brackets that failed inspection, and drilling holes in brand-new metal roofs. One reviewer had to finish their own installation after the contractor's fourth failed attempt. Even the few who got working systems report bills climbing instead of falling, a sign the equipment was undersized or wired incorrectly from day one. The sales reps promise fast timelines and seamless support, but 189 reviewers say the value never materialized.
If you want solar that actually turns on and stays on, skip this company. The install might look fine for a few weeks, but when something breaks or never worked in the first place, you'll be on your own.
Reviews That Shaped Our Verdict
Jill P waited since April 2024 for a rooftop system and finally had panels installed in December 2024. Almost from day one the array started tripping breakers and wasn't generating power. Her husband called repeatedly for a service tech to come fix the persistent issue, but the company kept offering the same false assurances that someone would return calls or show up — nobody came and callbacks never happened. Now they remain stuck paying a loan plus unusually high electric bills for a system that has never worked, and months later the breaker problem is still unresolved.
This homeowner hired Green Home Systems for a remote installation in March 2023 and discovered the system died after just three months — and then waited 18 months with almost no effective service. They struggled to get anyone to visit; phone calls and emails usually went unanswered, and three staff members who had been handling the project quietly left before the problems were resolved. The inverter manufacturer’s warranty only applies if an approved installer performs repairs — but none of those approved installers operate near their town a couple of hours from any sizable center. The project began with big promises from the salesperson, Jeri: an EV charger, professional installation despite the remote location, guaranteed savings, and a $1,000 rebate for signing that day. Miguel, the project manager, then spent about two months hunting for an installer. The first installer cancelled on the scheduled day. Miguel offered to pay the homeowner and her partner (an electrician) to do the pre-install site visit so the project could move forward; they supplied photos and a drawn roof plan with measurements and sun angles. Payment was delayed, recharacterized from PayPal to a loan “loan
David Rainwater began with high hopes after researching several firms and choosing this company to install a 44-panel system with full southern exposure on his Texas home. He liked the sales team and found the installer personable, but he soon discovered the system never produced the expected energy and his electric bill actually increased. Troubleshooting revealed the inverter capacity was too small for the array, and installers had used non–watertight connections that allowed water to damage an inverter. Over the next two years he pushed for help and ran into a wall: phone lines that often don’t ring through or leave him on indefinite hold, staff who don’t return calls, and published responses that direct him to the same unreachable number. He dealt directly with Dianna Rosalez and Sandra Sanchez and complained that they stopped calling back; as of his April 13, 2023 update, he hadn’t spoken with anyone from the company in nearly three weeks. Frustrated by repeated stall tactics and mounting unresolved defects, he worries it may take legal action to fix what should be a relatively inexpensive correction, and he urged someone higher up to contact him—he left that as his immediate,
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 42
Buyer Beware
Unauthorized Activities
3 reports
Misleading Claims
8 reports
Background Check
Serving customers for 5 years
Newer than most installers in the market.
BBB Rating: F
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
NightBoss.jp bought a solar setup in January 2023 and discovered it didn't become operational until September 2023. Since then, they have faced a persistent minor wiring problem the company refuses to fix and a stalled dispute over money the installer owed them for the late installation. They learned after the install that a salesperson's promise of $15,000 in rebates was not true, and promised help registering the system with SREC never materialized. After more than two years of chasing the company for contract obligations and follow-up, they have gotten nowhere — the system now runs, but wiring issues, unmet rebate claims, and unpaid compensation remain unresolved.
Philip had a solar system installed on his home in October 2022 and spent months getting it to work properly before the early problems were finally resolved. In August 2023 the inverter went out, and it took nearly two months to secure a replacement through the manufacturer. When hail later meant his roof needed replacing, Green Home Systems quoted almost $20,000 to remove and reinstall the panels; luckily he had the original installer's direct number and that installer quoted $4,800. While insurance would cover the work, the vast markup stood out as unreasonable. The system went down again on July 7 and has remained offline; after speaking with one company representative a week ago, he has not been able to get anyone to answer or return his calls. The lingering image: long initial delays, a dramatic teardown/reinstall price gap, and an unresolved outage with little to no company responsiveness.
Larry L sent $7,840 two years ago to purchase a solar system that never showed up. He spent the following year pressing for a refund after concluding the installation wasn’t going to happen, but the money was never returned. Two years on, he remains without the equipment and still out $7,840.