Green Power Pros reviews

Dominique had been shopping for solar for a while but never trusted the savings would be real. That changed when a rep knocked on her door during the pandemic and showed up with full COVID-19 precautions, which immediately put her and her family at ease. They walked her through a side-by-side comparison of projected savings, and once she understood the numbers she signed on. The whole process moved smoothly and installation happened within weeks. With two kids who game a lot and are being homeschooled, her household draws more power than average—yet her electric bill dropped noticeably after the system went live. The thing that stuck with her was how a doorstep visit handled with real care turned into a quick installation and immediate, measurable savings despite heavy home use.

Elmer brought the company in to install and repair solar equipment on his ranch-style home, but the job unraveled. He ended up with significant damage to the house and a series of repairs left unfinished. More than a year later, the solar panels still remain unconnected, and the company stopped answering his calls and messages. The lasting image is a home left in disrepair and a system that was never completed despite repeated attempts to get a response.

Julian hired the company before a deployment and discovered, a year after they promised to finish the job, that the project still hadn’t been completed. He found communication had all but stopped: crews refused to answer calls, messages, or emails, and his wife was left to handle the situation alone and felt taken advantage of while he was overseas. Frustrated by the lack of progress and responsiveness, he’s now looking into filing a complaint with the BBB.

Raul V. brought Green Power Pros on for a job and was impressed by their professionalism. He watched the team map out the work in clear, step-by-step detail so he always knew what would happen next. That thorough approach and polished execution left him very satisfied, and he recommends them 100%.

Justin H. had solar panels installed on his home almost two years ago and discovered he was left without a functioning service relationship. He became increasingly frustrated as Green Power Pros repeatedly promised to perform maintenance but never followed through, and the sporadic service that did occur felt subpar. He brought the loan company, GoodLeap, into the situation because the loan ties Green Power Pros to the property and he cannot remove the company without their consent. Green Power Pros has chosen to remain attached to the loan while refusing to provide ongoing service, leaving him effectively without a servicing company for a project he had been excited about. After nearly two years of stalled service and broken promises, he gave the company a one-star review and warned others that the loan structure can leave homeowners stuck if the installer won’t support the system.

Veronica L. had the company begin a residential solar installation, but the crew stopped work before completing the system. She phoned and emailed multiple times afterward and got no reply. Frustrated, she branded the company scammers. The installation remains unfinished and her calls and messages continue to go unanswered — a raw account of a half-completed project and total loss of communication.

Alice B. was comparing several bids for a home solar installation and discovered Green Power Pros had the best price. She went with them and found the entire process remarkably effortless — the team walked her through each step and explained everything in plain terms. Their professionalism throughout the project left a strong impression. The detail that stuck with her: the lowest bid came with clear, straightforward communication, which made the decision easy.

Miguel M., a Norwalk, CA homeowner, signed a contract with Green Power Pros 11 months ago and discovered his solar system still isn't working. He has been paying the bank for the loan for five months while still getting high Southern California Edison bills, and he continued those payments mainly to avoid wrecking his credit score. He named his sales rep as Jamie and left the rep's phone number, +1 (323) 767-6983, as a caution for others. The standout detail: after nearly a year without a functioning system he ended up paying both loan installments and high utility bills just to protect his credit.

Karen R. hired the company to put solar panels on her home and watched crews arrive and work without warning on several occasions. She ended up with a system that failed the city inspection because of shoddy workmanship. After paying for the installation, she found the crew and company unreachable — they stopped answering her calls and stopped coming back. For two months she has been trying to get them to fix the problems, only to be ignored. The lasting image is a paid-for, noncompliant installation and two months of unanswered calls.