Green Power Pros reviews
• last updated FEB 26, 2026Loading map...
The Verdict
This company disappears after cashing your check. We analyzed dozens of reviews and found a consistent pattern: installations fail inspection, the contractor ghosts, and homeowners get stuck paying loans for systems that don't work. One customer in Norwalk has been paying a solar loan for five months while still getting full electric bills because Green Power Pros never finished connecting the panels. Another homeowner watched their roof cave in after the crew left a re-roof job incomplete, then spent a year in an Airbnb waiting for repairs that never came. We found 14 complaints about post-sale support falling off a cliff. The sales rep, Jaime, appears in multiple reviews accused of writing checks from accounts with insufficient funds and refusing to return calls once problems surface. One customer couldn't get the company off their loan lien even after GPP stopped servicing the system entirely. The company sometimes doesn't show up for scheduled installation appointments, and when work does happen, it routinely fails city inspections. (If your idea of fun is filing BBB complaints while your unfinished solar array collects dust, this is your crew.) Choose a different installer.
If you're deciding between Green Power Pros and literally any other solar company, pick the other one. This contractor has a documented pattern of abandoning jobs mid-stream and ghosting customers who need fixes.
Reviews That Shaped Our Verdict
Miguel M., a Norwalk, CA homeowner, signed a contract with Green Power Pros 11 months ago and discovered his solar system still isn't working. He has been paying the bank for the loan for five months while still getting high Southern California Edison bills, and he continued those payments mainly to avoid wrecking his credit score. He named his sales rep as Jamie and left the rep's phone number, +1 (323) 767-6983, as a caution for others. The standout detail: after nearly a year without a functioning system he ended up paying both loan installments and high utility bills just to protect his credit.
Energy hired the company to reroof their home, but the crew left the job unfinished and the roof eventually caved in, damaging nearly everything inside the house. They ended up displaced into an Airbnb for more than a month while the house sat exposed. Nearly a year after the initial work began, the repairs remained incomplete. The review identifies the owner as Jaime and includes a phone number, +1 (323) 767-6983, tying him to the project. The most lasting detail is the scope of the damage and the long delay—an abandoned reroof that led to a collapse and months of displacement rather than a finished job.
Justin H. had solar panels installed on his home almost two years ago and discovered he was left without a functioning service relationship. He became increasingly frustrated as Green Power Pros repeatedly promised to perform maintenance but never followed through, and the sporadic service that did occur felt subpar. He brought the loan company, GoodLeap, into the situation because the loan ties Green Power Pros to the property and he cannot remove the company without their consent. Green Power Pros has chosen to remain attached to the loan while refusing to provide ongoing service, leaving him effectively without a servicing company for a project he had been excited about. After nearly two years of stalled service and broken promises, he gave the company a one-star review and warned others that the loan structure can leave homeowners stuck if the installer won’t support the system.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 33
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 7 years
BBB Rating
Not BBB rated.
Review Patterns
Contractor License
License information could not be confirmed.
What You Can Expect
Elmer brought the company in to install and repair solar equipment on his ranch-style home, but the job unraveled. He ended up with significant damage to the house and a series of repairs left unfinished. More than a year later, the solar panels still remain unconnected, and the company stopped answering his calls and messages. The lasting image is a home left in disrepair and a system that was never completed despite repeated attempts to get a response.
Julian hired the company before a deployment and discovered, a year after they promised to finish the job, that the project still hadn’t been completed. He found communication had all but stopped: crews refused to answer calls, messages, or emails, and his wife was left to handle the situation alone and felt taken advantage of while he was overseas. Frustrated by the lack of progress and responsiveness, he’s now looking into filing a complaint with the BBB.
Miguel M., a Norwalk, CA homeowner, signed a contract with Green Power Pros 11 months ago and discovered his solar system still isn't working. He has been paying the bank for the loan for five months while still getting high Southern California Edison bills, and he continued those payments mainly to avoid wrecking his credit score. He named his sales rep as Jamie and left the rep's phone number, +1 (323) 767-6983, as a caution for others. The standout detail: after nearly a year without a functioning system he ended up paying both loan installments and high utility bills just to protect his credit.