Score
Ground Up Builders reviews
• updated MAR 3, 2026Loading map...
The Verdict
Ground Up Builders delivers solid work, but you'll need to stay engaged. We analyzed reviews spanning kitchen remodels, solar installations, and full-home renovations, and found a company that consistently closes projects on budget with skilled crews. One homeowner hired them for seven separate jobs after a kitchen remodel, including a new roof and solar install, because the team communicated well and never surprised them with hidden costs. Another watched a field manager juggle multiple big projects and a newborn while still answering calls at any hour. The standout pattern is follow-through. In 155 mentions of post-project support, we couldn't find a single case where the company walked away from a callback. When a plumbing mishap flooded a ceiling during a bathroom retile, it took five days for an apology, but the crew did return to make it right. The second pattern is speed over polish. Multiple reviews note that finishing details (caulk lines, paint coverage, tile edges) required a second ask before the crew slowed down to refine them. The work itself holds up. We found 243 mentions of workmanship quality with only 12 complaints, and several customers reported hiring them repeatedly over a decade. If you're comparing quotes and Ground Up isn't the lowest, the gap buys you a team that will answer the phone months later, not one that disappears after the final invoice.
If you don't mind flagging cosmetic touch-ups during the final walkthrough, Ground Up earns your trust with crews who stay until the job is right. If you want white-glove finishing on the first pass without asking, you may prefer a slower-moving competitor.
3 Stories That Stood Out
Heather needed a bathroom surround removed so the area could be re-waterproofed, retiled, and fitted with new fixtures. She chose GUB after a tile vendor recommendation and by comparing several bids; GUB came in as the most expensive but also delivered the most thorough proposal, complete with license info, legal paperwork, a detailed scope of work, and photos of past projects — which made her expect a professional outcome. Adi Aiish led the job as field manager and came across as friendly and easy to reach, reinforcing the feeling that the higher price might be worth it. Once work began, the crew moved fast. Demolition happened quickly, the team worked long hours, and Antonio stood out for being polite and hardworking. The new tiling looks solid and professionally done. But the pace brought trade-offs. During demolition a plumbing piece broke and flooded the ceiling below; the company treated it as an accident, and it took five days before Adi came by to inspect and offer an apology. The teardown left a huge mess — only the floor was typically covered, and on one day not at all — so Heather and her household had to do a lot of cleanup afterward. Finish work also required prodd
Patricia Kwon met Uzi for a first consultation that put her immediately at ease, so she asked for a detailed quote. The proposal included due‑diligence information that removed a lot of uncertainty, and in early 2024 she hired Ground Up Builders for a complete kitchen remodel. That one project turned into a string of seven jobs: a new roof coupled with solar panel installation, a complete guest bathroom remodel, retiled master shower with a new glass door, replacement of rain gutter downspouts plus gutter guards, refurbishment of the wooden-and-glass front door and threshold, and the addition of a gate and landing connecting the hillside garden to the side steps. Throughout, she found Uzi and his crew extremely personable, communicative, and reliable, with high-quality workmanship and no surprise charges. The detail in the original quote — and the fact that every follow-up job finished on budget — is what stayed with her.
Shlomo Tzalalihin dreamed of turning his backyard into a warm, open place for hosting — high-end alumawood patio covers, a fireplace, a built-in BBQ pit, lighting and interlocking pavers that would finally feel finished. He came to the project scarred from past remodels where cheap bids delivered poor workmanship and even a collapsing patio cover, so trust was a big hurdle. Meeting Adi Aiish changed everything: Adi insisted they visit finished local jobs so Shlomo could see real styles and details before committing, the opposite of contractors who push for a quick signature. From planning through final walkthrough, Adi brought in his in-house crews, showed up every day, answered calls at all hours, and managed the schedule tightly while juggling other large projects and a newborn — yet he still treated the job like it was his own home. When common construction issues appeared, Adi handled them on the spot without surprise change orders or excuses. The team didn’t cut corners; they moved quickly but left high-quality work that Shlomo believes will last a lifetime. Most striking to him was Adi’s combination of hands-on project management and the willingness to walk clients through on
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Performance by Work Type
How We Got To Trust Score 84
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 16 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Patricia met Uzi for a reassuring first meeting that prompted her to request a formal quote. The estimate arrived with thorough due-diligence paperwork that eased her concerns, and she hired Ground Up Builders for a complete kitchen remodel in early 2024. Pleased with the process and the results, she brought the same crew back for six more projects: a new roof with solar panels, a full guest-bath remodel, a retiled master shower with a new glass door, replacement of rain gutter downspouts plus added gutter guards, refurbishment of the wooden-and-glass front door and threshold, and a new gate and landing to the hillside garden off the side steps. The team stayed personable, communicated clearly, did excellent work, and there were no surprise costs. She plans to hire Uzi and Ground Up Builders again; what stood out was how a detailed, trustworthy quote turned a single kitchen job into a string of substantial home improvements without billing surprises.
Patricia Kwon met Uzi for a first consultation that put her immediately at ease, so she asked for a detailed quote. The proposal included due‑diligence information that removed a lot of uncertainty, and in early 2024 she hired Ground Up Builders for a complete kitchen remodel. That one project turned into a string of seven jobs: a new roof coupled with solar panel installation, a complete guest bathroom remodel, retiled master shower with a new glass door, replacement of rain gutter downspouts plus gutter guards, refurbishment of the wooden-and-glass front door and threshold, and the addition of a gate and landing connecting the hillside garden to the side steps. Throughout, she found Uzi and his crew extremely personable, communicative, and reliable, with high-quality workmanship and no surprise charges. The detail in the original quote — and the fact that every follow-up job finished on budget — is what stayed with her.
Angelo Di Fusco has turned to Ground Up Builders for years, with Jacob becoming his go-to for jobs from painting and a kitchen remodel to swapping out carpet for LVT flooring. He watched Jacob take time to plan the kitchen, offering patient, creative ideas while keeping estimates fair and on par with other general contractors. Jacob also negotiated a strong discount with the flooring supplier, handled the installation, and cleaned up a previous contractor’s poor work on a decorative window. Across multiple projects Angelo came to trust Jacob’s judgment, workmanship, and straightforward approach; the standout detail is that Jacob not only saved him money on materials but also fixed someone else’s mistakes, so Ground Up is the first number he calls when a project starts.
Angelo has worked with Ground Up Builders for many years and relies on Jacob as his go-to. He turns to Jacob for everything from quick fixes to larger remodels; Jacob patiently walked him through creative options and spent significant time helping plan his kitchen remodel. Estimates came in fair and in line with other general contractors, but what set Jacob apart was his honesty, integrity, and the added value he brought—negotiating a solid discount when Angelo replaced carpeting with LVT flooring and repairing shoddy work on a decorative window left by a previous contractor. After multiple projects, he trusted Jacob’s judgment and workmanship implicitly and still calls Ground Up Builders first because they blend thoughtful planning, straightforward pricing, and those small, practical wins that make a project noticeably easier.
Jacquie has worked with Ground Up Builders on several projects over the past 15 years, and their most recent job was a full home remodel — an eight-month, whole-house transformation that arrived on time and on budget, a rare feat. She watched Uzi guide the project, contributing thoughtful, future-proof design ideas that elevated the result beyond a typical refresh. His professionalism set the tone for a crew that showed up consistently, communicated clearly, treated the home respectfully, and always cleaned up at the end of the day — a small detail Jacquie says made a big difference. The end result is what she calls her dream home: a new family room that opens onto the deck and a level of care she wouldn’t entrust to anyone else.
Jacquie has turned to Ground Up Builders for several projects over the past 15 years, most recently commissioning an eight-month, full-home remodel that finished on schedule and within budget. Uzi guided the design with thoughtful, future-proof ideas, staying involved and shaping choices that made the space both beautiful and practical. He led a reliable, respectful crew that showed up consistently, communicated clearly, and kept the site tidy—daily cleanup that proved surprisingly important. The remodel produced her dream home, a transformation she trusts only this team to tackle at that scale. The detail that still stands out: an eight-month overhaul completed on time and on budget in a market where that rarely happens.
Cordova P. manages an HOA in Pasadena and has relied on the Ground Up Builder Team for five years. They assign the crew to a project and can essentially stop worrying until completion — the kind of hands-off reliability a property manager prizes. Ground Up proved consistently quick to respond, meticulous in their work and dependable on timing. What stood out most was how the teams respected onsite safety protocols and left sites clean, a rarity in construction work. Cordova points to Amir as the linchpin: call him and he coordinates an efficient group of vendors so the manager doesn’t have to chase anyone.
Christopher has worked with Ground Up Builders for several years, hiring them for multiple major jobs on his home — several window installations, a full deck rebuild, a complete garage conversion and other projects. He relied on Jacob as the primary point of contact, and Jacob’s steady professionalism and clear, frequent communication made coordinating the different jobs straightforward. After this sequence of successful projects, he intends to keep using the crew for future work and recommends them because of that reliable point of contact and consistent quality.
Shar H. had a solar array installed in 2006 that stopped working and the original company was gone, so she leaned on Uzi—who had been watching her meter for years while doing other work at the house—when he suggested it was time for an upgrade. She trusted him, and his Ground Up crew removed the old panels and installed modern equipment, reorienting the layout to capture more sun across her flat roof. Before the big rains they inspected and resurfaced the roof so the new system would sit on a watertight surface. Even with strong demand for their services, the team stayed responsive and answered her questions quickly. The crew cleaned up thoroughly at the end of the job and even hauled away extra items she wanted removed. Her lasting impression: a contemporary, better-placed solar system, a sealed roof ahead of storm season, and a crew that handled the small extras most installers ignore.
Long-term Satisfaction
Long-term satisfaction for Ground Up Builders holds steady at 4.9 ★. This is better than 72% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.