Helios Energy Global reviews

Troy had spent years shopping for a new solar system before he met the Helios Energy team, and this is the first Yelp review he’s written in a decade. He wanted to buy the equipment outright and have battery backup so the house could stay powered during blackouts — a configuration larger companies and many local installers couldn’t put together. Taylor Crouse at Helios assembled exactly that package: a purchased PV system paired with two Tesla Powerwalls. Helios and their partner, Plug-it-in-Solar, handled the whole turnkey process — design, permits, installation, and filing for California utility rebates — and quoted very competitive pricing. The install moved smoothly; the only hiccup was a two-week wait driven by high demand for Powerwalls, not by Helios. He found the team excellent from the design phase through the moment they switched the system on. The detail that stuck with him: he walked away with a purchased, blackout-ready system — two Powerwalls included — and didn’t have to wrestle with permits or rebate paperwork.

After chasing several quotes and nearly choosing a different installer for the batteries on his solar setup, Ricardo connected with Taylor from Helios Energy and everything changed. He found Taylor professional and deeply knowledgeable; Taylor walked him through every step before work began and guaranteed that Helios staff would be available to answer questions throughout the installation. From the initial consultation through the final inspection, the Helios team bent over backwards to fit his schedule, kept the site clean, and stayed communicative and informative. Ricardo ended up with the installed batteries and the confidence that the company would handle follow‑up questions — a level of hands‑on support and cleanliness that stuck with him more than price or promises.

Steven completed a solar installation on his Southern California home: 16 rooftop panels paired with two Tesla Powerwalls. After researching many companies and nearly making costly mistakes, he reached out to Helios late in the process because of their strong customer-satisfaction ratings and was introduced to his rep, Henry. Henry and the Helios team stepped in, smoothed a few unrelated setbacks with practical fixes, and kept the whole process transparent and low-stress. The install crew showed up on time, were respectful and clearly knowledgeable; every question he asked got a prompt answer. The system now runs smoothly, and he enjoys monitoring energy production and battery use in real time. Having the two Powerwalls provides real peace of mind during Southern California outages, and the financial benefits are tangible too: lower energy bills and occasional earnings from selling excess power back to the grid. Helios — and Henry in particular — delivered on their promises and exceeded his expectations. He plans to pass Henry’s contact to friends and family; what he remembers most is that a late-stage intervention plus reliable backup power turned a potentially stressful, high