88Trust Score
WattBot

Home Networks Electric & Solar reviews

/ NATIONAL
Home Networks Electric & Solar
96 Reviews • 1 Location 12,768 Data Points Processed

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The Verdict

Home Networks Electric & Solar does solid work when the stars align, but whether yours will depends partly on luck. We analyzed nearly a hundred reviews and found a company whose performance splits cleanly: EV charger installs and smaller electrical jobs earn near-universal praise, while a handful of larger solar and Powerwall projects turned into multi-month ordeals involving billing disputes and angry letters to licensing boards. The workmanship itself holds up. In one review, an external auditor commended the installation crew's code compliance, and 62 reviewers mentioned clean, professional execution. But two patterns stood out. First, 21 EV charger customers reported fast, transparent installs, often completed in under two hours with permit inspections wrapped in weeks. One homeowner saved hundreds when the crew recalculated the load and wired the charger into a subpanel instead of installing a new circuit. Second, communication falters on complex jobs. Three multi-month projects involved no-shows, surprise charges, and threats of liens over work the customers claimed was included in the original permit. One Powerwall customer waited six weeks for equipment to be installed after paying in full, then another month for a missing safety disconnect that HNES initially tried to bill as an extra $1,600.

If you're installing an EV charger or hiring them for a panel upgrade, they're a safe bet. If you're considering a full solar array or battery system, get every scope detail in writing and brace for possible delays.

Reviews That Shaped Our Verdict

Mohamed Magdy
GoogleFeb 19, 2024

Mohamed Magdy hired Randy and his crew to fit an EV wall charger and came away impressed. He ended up with a tidy installation at a fair price, but the standout moment was when the team ran the necessary power calculations and chose to tie the charger into his subpanel—an approach that shaved hundreds of dollars off the cost. They showed up on time, worked professionally, and carried the job out with clear knowledge and honesty. What lingered for him was the practical savings: they didn’t just install hardware, they did the math to find the cheaper, correct solution.

Verified CustomerLong-term CustomerRecent
Myles L.
YelpJul 4, 2018

After buying a Tesla Model 3, Myles L. discovered Randy on Tesla’s authorized installer list and got a reply within hours. He compared response time, courtesy, clarity, and price against another company and chose Home Networks, Electric & Solar (HNES) because they outperformed the competitor on all four fronts. He agreed to a dedicated NEMA 14-30 plug, put down a nominal payment by credit card, and HNES sent a crew to his ranch-style home within a week. The crew completed a neat, two-hour installation using clearly durable materials that left him impressed. Scheduling the city permit inspection took about a month and a half, but the team showed up on time and the inspector cleared everything in roughly 30–45 minutes. HNES emailed the permit proof afterward, he paid the remaining balance, and he walked away with a cleanly installed EV plug and all paperwork in hand. What stuck with him was the combination of rapid, clear communication up front, a quick but high-quality install, and the emailed permit that closed the job.

Verified CustomerLong-term CustomerUnfair
Amit G.
YelpJan 14, 2024

Amit G. hired HNES to install a Powerwall for $18,550 and signed a contract that promised the work would finish in about 90–180 days. Instead he found himself entangled for ten months with an incomplete installation, mounting costs, and what he views as coercive tactics. He contrasts that drawn-out ordeal with a prior Tesla Powerwall install that took roughly three months from contract to inspection. Early in the process HNES quietly added a $325 permit fee on top of a $1,000 non‑refundable charge he had already paid; he later learned California law bars retaining more than $1,000 up front. After three months of silence they reengaged, apologized, and began paperwork, but progress repeatedly stalled. When Amit pressed for answers the crew grew hostile and began calling him names, which nearly pushed him to walk away until he realized he risked forfeiting the $1,325 already paid. HNES then insisted he pay half the remaining balance so they could order equipment; when the gear arrived they refused to leave until he paid the full amount — a sum that exceeded the contract price. The company blamed a software error and then disappeared, leaving the Powerwall sitting on his garage flo

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Yelp
81 Reviews · 2 Locations
4.7/5
Google
13 Reviews · 1 Location
4.4/5
EnergySage
4 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.7/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.3/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.6/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.4/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 88

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 17 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Hoei L.
YelpAug 2, 2018

Hoei L. discovered the company while hunting for a Tesla-authorized EV charger installer and realized they were one of the few contractors who could handle solar, a charger install, and an electrical panel upgrade all at once. He appreciated Randy’s quick responses and the time Randy took to walk him through available options. The crew installs only SunPower panels — pricier than some competitors — but after comparing quotes he found HNES’s final price was comparable to others he’d looked at. Communication stayed strong from kickoff through completion, including post-install follow-up. The crew behaved professionally and offered practical aesthetic ideas; following their advice he upgraded the electrical panel and had them route the conduits inside the garage rather than along the exterior. About a month later he had them pull an extra conduit for an electric water heater he installed separately. The result: only a single conduit shows from the garage to the roof, and the team helped paint it to match the outside wall (they also offered to paint the interior runs, but he didn’t have the right paint at the time). He says the house looks much neater than it would have with an all‑外

PositiveVerified CustomerLong-term CustomerUnfair
Darshana Maya G.
YelpSep 14, 2016

Darshana Maya G. hit a wall after AT&T insisted the phone jacks were left connected — when in fact they weren’t — and discovered that few technicians still specialize in old-fashioned telephone wiring. She found Randy on Yelp; he showed up that morning exactly as promised and, with a quick, targeted adjustment that a pair of AT&T techs hadn’t managed, got every phone working again. It’s frustrating that Sonic relies on AT&T for installs and repairs, but she ended up with Sonic internet and a new VOIP line that Randy tuned so it now runs perfectly. He also pulled up her roof on Google Earth, inspected the solar array she’s had since 2003, and sketched a practical plan for a more efficient, higher‑producing layout when she’s ready to replace the panels — so she walked away with both a fixed phone system and a clear upgrade path for her aging solar setup.

PositiveVerified CustomerLong-term CustomerUnfair
Pattie C.
YelpSep 20, 2015

Pattie C. has turned to Randy and his team for electrical work for years. When the family’s pool pump suddenly had no power and the breaker checked out, she and her husband braced for the expensive task of tracing a possible broken line. Randy inspected the setup and uncovered an external subpanel they hadn’t realized existed. By finding that hidden panel, he restored power without the costly work of chasing a line break, saving them a major expense. The memorable detail — a concealed subpanel, not a buried fault — is what kept them coming back to Randy: professional, thorough, and quietly effective.

PositiveVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction