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This company stumbles on pricing transparency but gets the people part right. In one review, a homeowner spent $820 on repeated Freon refills from other contractors before a Honey's tech arrived and explained the unit was never properly soldered. Within days, Honey's moved appointments to deliver a portable AC for a family with a seven-month-old, then bumped up installation from 25 days out to the following Friday. We found 447 reviews praising technicians who explain findings in plain terms, and 3,287 comments describe post-sale support that doesn't vanish after installation. One customer has requested the same tech, D'Andrae, for three years of maintenance visits because he answers questions without rushing. The weak spot is price. Reviews give value a 3.6 score, the lowest of any category we tracked, with 176 mentions of sticker shock or quotes higher than competitors. You'll pay a premium here. If you're shopping solely on the lowest bid, you'll find cheaper. But if you want a crew that'll swap your install date when your AC dies in May and a tech who'll show you photos of your clogged filter instead of just selling you a new system, that premium buys you reliability when things go sideways.
If you need rock-bottom pricing, look elsewhere. But if you value a company that moves your install up three weeks when your system dies in a heatwave and sends the same knowledgeable tech for every maintenance visit, the higher quote is the cost of not being left hanging.
Alexandria had owned her house for eight years and endured the same air conditioner problem every summer: leaking Freon and repeated fixes that never lasted. She paid $570 to have Freon added once, then tried a different small technician who charged $250 and applied a stop-leak product that failed within a week — together those quick fixes cost her $820 over two weeks and left her fed up. A relative recommended Honey’s, so she invited a salesperson out; they sent Zia, who arrived on time, listened to her plan to remodel and agreed to see if a repair made sense before replacing the system. A technician followed up the next day and delivered the blunt assessment: the unit had been abused by repeated Freon fills and was essentially shot. With three kids in the house, the youngest only seven months, she panicked at the thought of going without AC as temperatures climbed into the 90s and decided to replace the unit. Zia rearranged his schedule the same day to come back for paperwork and warned it would be about 25 days before installation, but encouraged her to call Monday about a temporary unit. Monday morning there weren’t any available, then at 11 a.m. she received a text — Zia had a
Kimberly Q-D needed a full Lennox HVAC replacement and went through Costco’s contractor program, which routed the job to Honey’s Air & Solar in her area. She stepped into the process uncertain — first time replacing an entire system — and appreciated how quickly office contact Nicole handled her barrage of questions, usually tracking down answers within an hour. Their sales consultant, James, laid out clear options without pressure, stayed reachable by phone and text during the wait, and even helped move the installation up so the new system was running before a 4th of July heatwave. On install day, technicians Haini, Nathan, and Peter coordinated like a well-practiced crew: efficient, friendly, and determined to finish the full system in one day. The team managed all the moving parts of a major replacement and left the house spotless — the only evidence left behind was a working HVAC. Kimberly paid more than she’d expected, but judged the extra cost worthwhile for the level of service and care. She noticed negative reviews about long-term service and promised to update if she ever ran into those problems, but for now she awarded five stars. That initial satisfaction deepened:
Sitting B. has relied on Honeys for a couple of years for a complete system installation and ongoing maintenance at their home. They encountered only a few bumps, mainly with office communication, while the field technicians generally did solid work. What really stood out was a summer service visit from Priscilla: she arrived professional and polite, talked them through each step as she worked, climbed into the access hatch to fix a loose trim piece, and took small, reassuring precautions — slipping on shoe covers every time she entered and even dating the new filter before installing it. Having strangers in the house can feel unsettling, but Priscilla’s thoroughness and attention to detail made her a welcome guest and left the most lasting impression.
Passed screening
Passed screening
Among the longest-standing installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Steve Donnell has relied on Honeys Air & Solar for more than ten years and consistently found the crew professional and friendly. Over that decade-plus relationship he stayed fully satisfied with their work and continued to use them for service. The standout detail is the long, steady track record—more than ten years of dependable, personable care.
Andrew hired Honey’s for solar on his ranch-style home and, a year later, had them install a complete air-conditioning and heating system. He found the whole operation uniformly professional and courteous — from the salesperson through the installation crews. In June 2022 he phoned about A/C that wasn’t performing well; two days later technician Johnny Davila arrived early, ran a thorough check, and took time to teach him and his wife practical steps to improve their system’s performance. Over the years Honey’s kept showing up: in early 2026 they installed a new water heater, again with meticulous, professional work. He also appreciated repeated visits from salesman Dennis Daly and singled out service tech Bronson Bickel as exceptional — friendly, painstakingly thorough, and ready to explain and demonstrate what he was doing. What stuck with him most was how responsive the company is and how its technicians don’t just fix problems but take the time to educate homeowners, with Bronson becoming their go-to tech.
Vivian Herrera has relied on Honey's Air and Solar for ten years and found their service steady and reassuring throughout that time. She discovered that every technician or representative sent to her home behaved courteously, took time to be helpful, and answered whatever questions she had. The consistent professionalism from visit to visit became the defining feature of her relationship with the company — not flashy, just reliable people who explain things and get the job done.
John has worked with Honey’s for ten years, beginning when they put in a new HVAC system and rooftop solar panels on his home. That initial job turned into a long-term relationship: they re-insulated the attic, updated a bedroom vent and added an extra return to improve airflow and efficiency, and they still come by twice a year for system service. He experienced consistently friendly, professional crews, and whenever problems cropped up they stepped in and resolved them promptly. The most striking detail is the follow-through — routine maintenance and small efficiency upgrades over a decade rather than a one-off installation — leaving him with ongoing peace of mind for his systems.
Ashwindra has relied on Honeys for years, and a recent visit from technician Billy reinforced why. Billy arrived on time, walked the homeowner through how to run the system most efficiently, pointed out potential enhancements, and ran checks until every function was verified. They left with not just reassurance that the system was working, but practical tips and recommended upgrades to squeeze more performance out of it — the kind of dependable, instructional service that keeps long-term customers coming back.
Karen has relied on Honey's Air and Solar for many years; on her most recent service call Johnny stood out as an exceptional technician. She found the company's technicians consistently bring solid knowledge and a friendly manner to every visit. Over time that reliable mix of expertise and approachability has kept her coming back, and Johnny embodied the exact combination she values.
Hoaiminh Nguyen bought both HVAC and solar systems from Honey's Air more than five years ago and has kept them on the company’s annual maintenance plan ever since. He experienced consistently five‑star service across the board — from the office staff who handle scheduling and questions to the technicians who perform the work. After more than half a decade, he remains very happy with the decision; the reliable annual checkups and steady responsiveness from office to tech are what stick out about the relationship.
June had Honey Air install her solar system about ten years ago and has stayed with them since that original install. She keeps the system on a twice-yearly maintenance schedule — a service visit every six months — and relies on the regular checkups to keep everything humming. The technicians who come out are consistently friendly and efficient, and that dependable, ongoing service is the detail that has defined her long-term experience.
Steve has relied on Honeys for more than 15 years and eventually trusted them to install solar on his home. He ended up with a tidy installation, technicians who delivered solid workmanship and provided a Jonestown assessment, and a crew that felt genuinely likeable. After a decade and a half of service, the detail that stuck with him was the steady competence paired with personable techs.
Long-term satisfaction for Honey's Air & Solar drops to 4.5 ★ compared to early reviews. This is better than 50% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.