HPM Solar reviews

John F. had a 20-panel solar array installed in 2016 and wanted to add battery backup. He researched companies that work with Enphase equipment and, after reading reviews, contacted HPM Solar to handle the upgrade. HPM laid out the process and timeline clearly and followed through as promised; they incorporated the battery into his existing system without disrupting the setup. The standout detail for him was how smoothly the Enphase battery was integrated into an older system on schedule.

PQ chose HPM Solar a second time — this time for a solar-plus-battery system on a Pasadena home after their first install in Riverside in 2017 and after gathering several bids. From the start they found the crew knowledgeable, low-pressure, and ready to adapt. Midway through the 2021 install HPM changed course when it became clear the roof tiles were strong enough for an over-tile mounting instead of the originally planned tile removal, and later, when PQ decided to add a battery, HPM stayed with the project through the messy, slow LA County permitting that followed. What stood out most was HPM’s willingness to rework things until they looked and performed properly: the team actually stopped halfway through the electrical work and restarted it so cable runs would be neat and professional. That attention paid off — the system has been reliable and even handed over to battery power during brief outages in the January 2025 windstorm. When PQ heard a worrying thump on the roof during that same storm, HPM sent a technician within a week despite being busy. The tech inspected the array, fixed a loose mounting, reset a few loose tiles, and advised a roofer follow-up. PQ paid for that

Taylor M. had a residential solar system put on their home a little over five years ago and remains genuinely pleased with how everything turned out. They discovered the HPM team repeatedly went above and beyond throughout the process — from the first consultation to the final steps — combining clear organization with technical know-how and a focus on keeping customers completely satisfied. They also found the pricing to be among the best they encountered and appreciated that there were no sales gimmicks or hidden fees. More than five years in, they still recommend HPM, and what sticks with them most is the mix of transparent pricing and a consistently attentive crew.

Jesse D. chose HPM to install rooftop solar on his Claremont home and found the whole upfront process easy — the crew was pleasant to work with and the sales team never applied pressure. Everything performed as expected after the install, until about a year later when they spotted a small, couple-inch patch of water damage on a ceiling. HPM moved quickly: they inspected the roof, located the leak, accepted responsibility and scheduled the repairs. Within a week both the roof and the damaged drywall were fixed. What lingered as the memorable part of the experience was that HPM owned the problem and turned it around fast, even a year after installation.

In 2021 Kim S. brought HPM Solar in to install panels on their home and connected with Eric and Mark, who answered promptly and guided the project with clear expertise. The installation wrapped up ahead of schedule, the monitoring app worked flawlessly from day one, and HPM handed over the paperwork needed for the tax rebates. They had collected three bids; HPM wasn’t the cheapest but delivered the most comprehensive package, and its customer service stood head and shoulders above the other vendors. Two years later the system still performs perfectly, and they haven’t paid a single electric bill since the switch. They’ve already referred neighbors and plan to hire HPM again to add battery storage — the combination of responsive reps, smooth installation, and two years of zero electric bills is the detail that sealed the deal.

A physics professor friend pointed Danemer to HPM Solar when he decided to put solar on his home, and that endorsement set the tone. He received a thorough proposal from Dan with straightforward answers to every question and a price that stacked up well against other bids. Dan and Isaac handled the installation on schedule, without surprises or extra charges. For more than a year the array produced energy in line with the company’s projections, and he watched his electric bills drop substantially. The clearest takeaway: the pre-sale performance numbers proved accurate in real-world use, which validated both the professor’s referral and HPM Solar’s estimates.

Kate V. had HPM install a rooftop solar system in June 2020, and two years later a monitoring-system Wi‑Fi glitch appeared. In July 2022 she reached out to HPM, and the company responded within 24 hours with clear, easy-to-follow email instructions that resolved the problem. Even though she was no longer a paying customer, HPM still supported the system, which is what made the experience memorable. The concrete takeaway: they fixed a monitoring Wi‑Fi issue by email the next day without any ongoing contract.

Evan had a residential solar system installed on his home six years ago and recently experienced outstanding aftercare. He found the company still responsive long after the sale — Dan stepped in and provided attentive help, earning Evan’s gratitude. The detail that sticks for prospective buyers: support arrived six years after installation and came personally from Dan.

Eileen L. had HPM Solar install a residential system and, at the one-year performance check, discovered the actual output came up short of the estimate in her contract. Dan walked her through a remote video review because of COVID-19, promised to add two panels to make up the shortfall, and offered to replace the inverter if it couldn’t handle the extra production. After checking with the manufacturer, he found the existing inverter could handle the extra panels—and could even support three more—so only panels were needed. A couple of weeks later Isaac reached out, the two new panels were installed, and she ended up a satisfied customer. The detail that stands out: HPM honored the performance commitment via a COVID-safe video review, verified inverter capacity with the manufacturer, and completed the fix within weeks.