iGreen Remodeling reviews
• last updated FEB 26, 2026Loading map...
The Verdict
iGreen Remodeling does skilled roofing work, but falls apart on larger projects. One homeowner hired them for a bathroom addition and kitchen remodel, then had to call three times about a post-job ceiling leak before anyone responded. A project manager in San Jose collected $47,000 from an elderly widow over two years, missed appointments repeatedly, and left the solar system incomplete. We found 11 reviews describing no-shows and ignored callbacks, while 5 customers reported high-pressure sales tactics. The roofing side of the business earns consistent praise. 60 reviews mention solid workmanship, and 45 people specifically called out punctual crews, clean job sites, and thorough explanations during roof replacements. One customer watched the crew bounce on rotted plywood to demonstrate termite damage before replacing it. But the remodeling and solar arms operate differently. In one case, workers demolished a bathroom before permits were even filed, then disappeared for weeks. Another crew installed shower trim vertically against the homeowner's explicit wishes, telling her their way was better. If you need a roof replaced and can work directly with their roofing crew, the work quality is there. But if your project involves multiple trades, drawn-out timelines, or solar installation in Northern California, you will likely spend months chasing them down.
If you're hiring them for a straightforward roof replacement in Southern California, you will probably get a clean, professional job. If your project requires coordination across multiple weeks, trades, or service calls, prepare for silence when you need answers most.
Reviews That Shaped Our Verdict
Patrick M. hired iGreen in 2019 to install solar on his elderly parents’ home in San Jose. After his father died in 2020, he took over all dealings for his handicapped, widowed mother and spent nearly two years trying to get the project completed. Throughout that time appointments were missed, phone calls went unanswered, and a rotating set of subcontractors showed up who didn’t seem to know how to finish the job. iGreen already collected $47,000 from the family but left the system incomplete, and is now demanding an additional $3,000 despite an earlier agreement to accept payment only upon completion. He ended up frustrated and concluded the company was unprofessional, unresponsive, and unethical. The clearest takeaway is stark: a large upfront payment—$47k—and nearly two years later the installation remains unfinished while the company still presses for more money.
Sandy A. interviewed three roofers before signing with Victor at iGreen Repair for a troubled flat roof on her Long Beach home — a roof that felt soft underfoot and collected a “lake” that held about three inches of water she had to pump off after every rain. She heard everything from “nothing wrong” to “redo the whole pitched and flat roofs” to “just fix the bathroom leak,” and grew frustrated when contractors shrugged off the ponding as normal. She insisted someone peel back the TPO membrane to check for termite damage; Victor was the only one willing to cut in and inspect. The area he opened showed no termites, but a totally unexpected, extensive infestation lived on the opposite side — so bad the flat roof had to be rebuilt down to the rafters rather than a simple strip-and-re-roof. Victor and his crew worked intensely, showing up at 7 a.m., logging 14-hour days, completing what would have been a 3–4 day job in two days to beat incoming rain, and left the site spotless with no nails or debris behind. He texted her every day from signing to completion, adjusted his fee reasonably when the scope ballooned, and stayed present and communicative throughout. What stuck with her most:
Nancy B. watched her elderly mother, who speaks English as a second language, get talked into a $150,000 home remodel and then see the whole project fall apart. She discovered the crew had demolished the upstairs bathroom within hours — without pulling any permits — leaving her mother without a usable bathroom and effectively trapped into continuing the job. The company handed over a single flat fee with no itemized materials or labor, used unlicensed workers who came and went unsupervised, and the foreman mostly showed up weekly to collect lump-sum payments while telling her mother every day that he loved her and wouldn’t take advantage of her. When the family questioned workmanship, he yelled that they were costing him money, and when Nancy complained by phone he rang her mother to push back. A job promised to take six weeks stretched into more than six months, and three months after completion a large ceiling leak appeared. IGreen came once, capped a pipe that was visibly sticking out from under a cabinet, then vanished for days; after Nancy sent an angry email a staffer named Gena replied by accusing her of rudeness and warning they might charge if the problem wasn’t theirfault
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 75
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 7 years
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Patrick M. hired iGreen in 2019 to install solar on his elderly parents’ home in San Jose. After his father died in 2020, he took over all dealings for his handicapped, widowed mother and spent nearly two years trying to get the project completed. Throughout that time appointments were missed, phone calls went unanswered, and a rotating set of subcontractors showed up who didn’t seem to know how to finish the job. iGreen already collected $47,000 from the family but left the system incomplete, and is now demanding an additional $3,000 despite an earlier agreement to accept payment only upon completion. He ended up frustrated and concluded the company was unprofessional, unresponsive, and unethical. The clearest takeaway is stark: a large upfront payment—$47k—and nearly two years later the installation remains unfinished while the company still presses for more money.
Valerie hired iGreen Remodeling for a home project that included painting, concrete work and pavers, but the job ended up defined more by unkept promises than by finished upgrades. She discovered the company never gave her a satisfaction form and has asked them to mail a copy so she can verify whether one even exists. She also challenged the company to show any attempt to contact her about her complaints — wondering if outreach only happened after she posted the Yelp review. From the start, Ben positioned himself as the project manager and instructed them to bring all concerns to him. She raised the same problems to him repeatedly; he ignored those complaints. After paint problems, she agreed to an addendum for extra work only because Ben promised he would make things right. He failed to follow through: she did not receive everything she had selected and paid for, and no refund arrived for the missing items. The few positives were concrete and visible — she ended up satisfied with the corrected concrete work by Ramos Concrete once the slab was resized to what she requested, and the pavers look good. Beyond that, her review reflects the experience she lived through. She alsoClar
Two years ago Destiny had solar panels put on her home and discovered it was one of the smartest upgrades she’s made. She balanced the cost with rebates and a low‑interest 12‑year loan, which made the system feel like a strong value now and for the long term. About a year after the panels went up she learned IGreen also installs Generac generators; she called Sean, the project manager, and they arranged a fast installation. Since then the house has weathered more than one outage, and she’s been grateful to have power each time. The detail that sticks: Sean handled the generator quickly through the same company that installed her solar, so when the grid failed she didn’t have to scramble.