Imperial Electric Service reviews

Paul had Imperial Electric install an EV charging station nearly two years ago, and satisfied with that work he turned to the same team when he decided to add solar to his home. He gathered competing bids but Imperial beat every offer by a clear margin and completed the entire solar installation in under three weeks. The array has been performing well since, and he appreciated both the low price and the speedy turnaround. The detail that stuck with him: they undercut the competition and finished the job in less than three weeks.

After a rough experience with a previous solar installer, wcaliwag sought out Windell and Imperial Electric Service as a local alternative. They ended up with a system that performs well and has driven their annual true-up way down. What really set the job apart was Windell’s follow-up: he checks in occasionally and answers emails and phone calls, so the post-install period felt supported instead of ignored. They also walked away with quality equipment, straightforward service, an honest local owner, and fair pricing — but the ongoing responsiveness is the detail that stuck with them.

Ed Hughes left a one-star review after his experience with the company’s phone line. He never met anyone in person, so could not judge on-site service, but walked away from the call describing the telephone interaction as horrible. The clear takeaway for shoppers: if your first contact or ongoing support will be handled by phone, this review flags a problem with their phone-based customer experience.

Paul chose Imperial Electric to install a residential solar system and came away very pleased. He worked with Windell and his crew, who moved through the job with clear efficiency and skill, finishing the full install in under three weeks. After the panels were up, the team continued to monitor the system closely to keep production at peak levels. Imperial also put in an electric car charging station for him that has run without problems for two years. The detail that stands out is the combination of rapid turnaround and ongoing hands-on monitoring — plus a trouble-free EV charger after two years.

This homeowner hired the company to install a Tesla Wall Connector and handle other electrical work, and they discovered the crew was punctual and delivered impeccable workmanship. The job stayed on schedule, and on top of the quality installation they ended up saving $180 on the Tesla Wall Connector. They plan to call the company for all future electrical needs — the $180 saving on the charger is the detail they remember most.

Terri M. relied on Mark and Imperial for several electrical projects over a seven-month stretch, and they proved to be a genuine life-saver. She watched Mark tackle everything with solid technical know-how and a professional approach, from troubleshooting to installations. Appointments arrived on time, work moved efficiently, and the bills stayed reasonable. After multiple jobs, the thing that stuck with her was the blend of expertise, promptness and fair pricing.

Wil Caliwag hired Imperial Electric — Windell and his crew — to upgrade the solar setup on his home and to add a variable-speed switch for the whole-house fan. He found Windell walked him through the work, was upfront about the price, and kept him updated as the project moved along. The crew handed over every permit and warranty in a single binder for his records, which made post-install follow-up straightforward. The team finished professionally and also completed the fan control neatly, leaving him with both the upgraded solar system and the new switch in place. The binder of documents and the clear communication were the details that stood out most from the job.

Landen hired Imperial Electric and Windell to handle an electrical and solar upgrade on his home and walked away impressed by how smoothly it went. He had shopped quotes from two larger electrical companies first, and Windell beat both prices while using equipment of comparable quality. Windell’s crew moved quickly, finished the installation neatly, and left the site clean — a professional, no-fuss job that made the lower price feel like a real win.

Facing a tight deadline to have power in place for Thanksgiving, Nina turned to Wendell and his crew. They worked hard to meet that holiday goal, and she trusted them through the process — finding their pricing very fair. Even though she posted the review late, she wanted to thank the team and says she’ll send others their way and hire them again if needed. What lingers most from her experience is simple and specific: Wendell’s team delivered power by Thanksgiving.