Imperium Energy reviews

Carla M. installed solar panels with Imperium a while back and walked away very pleased with the outcome. She highlighted Shawn, who kept the whole process running smoothly—always reachable and quick to handle the small hiccups that came up before, during and after the install. He never went MIA like many salespeople do, made sure the crew completed the job correctly, and checked that she was satisfied. When an issue surfaced a year later, she reached out and he answered promptly, arranged for people to come inspect it, and followed through. The detail that sticks: the salesperson didn’t disappear after the sale—he stayed involved and responsive long after the panels went live.

Richard C. had a solar electric system on his home for five years that still worked well but no longer met his growing energy needs. He shopped multiple bids, knew the kind of expansion he wanted, and ultimately chose Imperium because they were responsive and their price was competitive. Imperium took charge of the redesign and handled the thorny paperwork — HOA and city permits — and coordinated with Southern California Edison, all while accounting for the complication of an existing array. Richard requested a microinverter-based addition to complement the original system; Shawn, his Imperium representative, moved the project along promptly and kept communication steady. What stuck with him was how smoothly the team navigated approvals and integrated the new microinverter components with the older installation, making the whole upgrade straightforward rather than drawn out.

This homeowner in Thousand Oaks hired Imperium Energy to design and install a residential solar system and watched the crew arrive and complete the job on Thanksgiving 2019 as promised. The panels came online almost immediately, and by the end of 2020 the array had outproduced the company’s estimate — enough to eliminate their electric bills entirely for the year. Pleased with the performance, they plan to add a battery and intend to have Imperium handle that next project as well. The detail that sticks: a holiday installation that paid off quickly enough to drop their utility bills to zero.

Irene I. hired Imperium Energy to put a brand-new roof on her newly remodeled hillside home in 2020. Since then she discovered that every time it rains the roof leaks, producing ceiling and other damage and a constant fear of where the next leak will appear. She endured repeated calls about new leaks and encountered CEO Shayan “Shawn” Shahangian, who she found combative, unapologetic, and prone to offering increasingly implausible excuses for why a new roof was failing. Frustrated, she lodged complaints with the California Attorney General and the Better Business Bureau and is preparing to sue Imperium Energy and its principals, including Shahangian, for compensatory and punitive damages. The lasting image she shares: a supposedly new roof that still fails in every storm and a company leader whose attitude turned the problem into a prolonged regulatory and legal fight.

Logan Cohen called on Imperium when his grandmother needed both a new roof and solar panels for her house. He found a team that treated her with straightforward, honest service — the only company he encountered that didn’t try to take advantage of an elderly homeowner. The crew arrived friendly, offered fair rates, and moved quickly to complete the roofing and solar work. He walked away impressed by how efficiently the job finished and by the plain common-sense approach to pricing and customer care. The detail that stuck with him most was that Imperium looked out for his grandma rather than trying to upsell or complicate things.

John recently had a rooftop solar system installed on his Palmdale house by Imperium Energy. Shawn guided him through every step, keeping the process straightforward and the installation seamless. After the crew finished, he discovered one panel wasn't performing to spec, and Shawn responded quickly—sending a team out to diagnose and fix the problem. The prompt follow-up and hands-on service after install is what set the experience apart. He left a five-star review, most impressed that the company stayed engaged until the system was working as promised.

Nate S. hired Imperium Energy for a combined roof replacement and solar installation on his home. He ran into a few hiccups during the process, but the crews adjusted quickly and kept the project moving by course-correcting as issues came up. Installers treated the property and family with respect, worked efficiently, and consistently left the job site clean at the end of each day. He singled out Shawn for being especially helpful and hands-on, and points to Shawn’s responsiveness plus the nightly cleanup as the details that made the whole experience run smoothly.

George Ramirez hired Imperium Energy to replace his entire roof, install solar panels, and upgrade his electrical service to a 200-amp panel on his home. He worked directly with Shawn, who returned every call, text, and email and managed everything from the system design and permits through the installation and final inspection. At no point did he feel any sales pressure, and Shawn even provided addresses of completed jobs so George could inspect the crew’s workmanship for himself. The outcome was concrete: his last two electric bills came back at -$22, and now he can run the air conditioning in summer without worrying about the cost. The detail that stuck with him was those negative bills — visible proof that the roof, panel upgrade, and solar system performed as promised.

Mark was shopping for a residential solar install and quickly found Shawn’s team stood apart: they provided an estimate without any hard sell, and the price came in noticeably lower than almost every other quote he’d received. He appreciated how simply and smoothly the whole process unfolded — the paperwork and scheduling moved along without surprises, and the only thing that ever held things up was his own delay. Shawn walked him through each step, answered questions promptly even when Mark was slow to reply, and kept him updated on progress from start to finish. He ended up confident in the installation and comfortable that Shawn’s crew will handle any future changes or tweaks. What stuck with him most was the combination of straightforward, no-pressure service and a substantially better price.