Incentive Solar reviews

Steve spent weeks vetting seven solar companies, talking at length with sales managers, collecting bids and signing a few contracts before settling on Incentive Solar for a system that cost just under $24,000 for his home. He picked them because they beat competitors’ prices — others quoted between $29,000 and $43,000 for comparable systems — and because Incentive Solar agreed to rewrite contract language to meet his specific requirements, while a competitor refused to change a clause about timing. Most companies handled the initial process over Zoom; Incentive Solar’s regional sales manager showed up in person and measured his roof. The crew arrived on the promised dates, finished the work without delay, treated the property carefully and left no mess. The system has operated without problems since installation. What stuck with him was the combination of an on-site assessment, contract flexibility, and a lower price — a practical set of details that sealed the deal.

Noah spent several days comparing solar bids for a construction project and found Cole at Incentive Solar provided the most attentive service. He came to the meeting with a clear idea of the equipment he wanted, and Cole delivered exactly that, patiently walking through options over multiple conversations and site visits until he earned the client’s trust. Cole pushed a competitive offer, worked to outbid rivals, and stayed exceptionally responsive—always answering calls or texts—so much so that Noah thanked him for being their “OVERWATCH.” On the installation side, Greg, the lead installer, mixed a down-to-earth, good-humored attitude with serious work ethic; he and his crew stayed until 9 pm to finish the job. He plans to continue the professional relationship with Cole, Greg, and Incentive Solar, remembering above all Cole’s constant availability and the crew’s willingness to see the project through late into the night.

This homeowner had a metal roof and discovered that many installers shy away from that substrate, so they approached Incentive Solar hoping for a solution. The company dug into the problem, researching the correct mounting materials and techniques to ensure the panels would be secured properly on metal. Installers arrived polite and careful with the property, carried out the work without hiccups, and finished a clean installation. Now the homeowner is eager to track the system’s output and see how much energy it produces by the end of the year.

Kharybey hired the company for a solar installation and walked away impressed. He discovered the crew knew their products inside out and completed the installation with clear professionalism. What distinguished the experience was the personalized service and real follow-on care — the team stayed involved after the installation, addressing questions and supporting him as things settled in. He gave them five stars; the detail he remembers most is the ongoing attention after the job was done.

Barb hired Greg and his team to put solar on her home and found them professional, courteous, and helpful — always available whenever questions popped up. After the installation a part needed replacing; the crew handled the warranty repair quickly and without charging anything extra. Later, when she bought electric vehicles, Greg came back and installed a car-charging port for them, too. The most memorable part of the experience was the follow-through: prompt warranty support and a tidy EV charger upgrade that showed the team stuck with the job beyond the initial sale.

Jrchew chose the company after Greg closed the sale and then spent a week installing the panels in more than 100-degree heat. They discovered the decisive difference: the crew will stand behind their work and fix problems themselves instead of handing customers off to a third party. The team handled all permits and wrapped up the physical install in just a few days, avoiding the weeks-long delays county inspections can sometimes cause. Because of their medical conditions, the crew dug into utility options and enrolled them in SDG&E’s Medical Baseline program, producing bill savings they hadn’t known about. The installers even found a way to make a solar battery affordable, so the system includes storage that might otherwise have been out of reach. Greg, Ben and Cole managed the project with hands-on care and attention to detail. The lasting image is simple: a crew willing to sweat through triple-digit heat, move fast on permits, and personally own any issues so the homeowner ended up with a supported, cost-saving system.

Patty discovered that the thing that set this experience apart was communication: the team walked her through every step and thoroughly explained what to expect at each stage. She found the staff informative, professional and consistently helpful, so she always knew what was happening as the project moved forward. Because the process stayed clear and transparent, she ended up very happy with her switch to solar and recommends the company — what she remembers most is the steady, step-by-step updates that kept her comfortable throughout.

This homeowner connected with Cole after a quick, 15-minute return call and immediately felt like they were talking with a friend rather than a salesperson. Cole spent about two hours on-site, listening to questions, reviewing detailed energy use, and having a genuine conversation — and then made a counterintuitive recommendation: because they don’t face Time-of-Use charges, they didn’t need a battery. That honesty mattered; other companies pushed two batteries, but Cole’s guidance prevented an unnecessary cost. They decided to move forward with 28 Panasonic panels, with Cole assuring them Incentive Solar is an authorized dealer and that the system carries an all-guard 25-year warranty covering panels, racking, inverters and even labor. Cole coordinated site visits handled by Greg, and roughly three weeks later a crew installed the array in about three days, cleaning up each night. The finished layout also looked noticeably cleaner than a neighbor’s system that used a different installer. They referred Cole to friends, who received the same treatment and appreciation, and what stuck most was the practical, no-pressure advice that saved them money while delivering a tidy, well-warr

Rivera chose Incentive Solar to outfit their house with a 36-panel array plus a Tesla Powerwall. Cole led the team through a smooth process that matched the proposal’s production estimates, and once the system came online the SDG&E bill disappeared. They discovered the Powerwall helped blunt time-of-use charges and kept the home powered through San Diego outages, exactly the backup they wanted. The installation crew stayed professional, cleaned the site every day, and left the house functioning normally throughout the work—an outcome that even won over their spouse. The detail that sticks: a correctly sized system plus batteries that eliminated the utility bill.