Infinite Energy Home Services reviews

Stomp discovered Infinite Energy breathed new life into an older house that had been dragging along with high bills and tired surfaces. They replaced the roof with a reflective system and added attic insulation, changes that made a dramatic difference to the home’s performance, then topped the work off with solar panels. The package turned into an almost no‑cost revitalization because the company arranged affordable financing that redirected money into the house instead of into the utility’s pockets. Technicians treated the home carefully and did exceptional work throughout the project. The detail that stuck with them was the financing—this felt like putting value back into the property, not just paying another bill.

Fred Louis needed roof repairs and called Infinite Energy; a charming representative, Valerie, booked an inspection for a couple of days later. The inspector, Jason, arrived and methodically walked through Fred’s concerns, photographed the trouble spots, and laid out practical recommendations to extend the roof’s life along with a reasonable repair estimate. About two weeks after the inspection, a technician named Richie came out and completed the work. Richie proved personable, proficient, and tireless—he went above and beyond to finish the repairs and again documented the results with photos. He came away very satisfied, especially because the team photographed issues and fixes at every step and delivered a clear, fair estimate.

In May 2020 Lea S. hired the company to complete a home lighting project—she had already bought three ceiling fans with their supports and six recessed lights and laid out the whole installation plan. She watched an electrician work at her house for about eight hours; at the end of the day he claimed to have wired three switches but none of the fans or lights were installed or functioning. The company charged her $1,157, refunded only $150, and left her with nothing to show for roughly $1,000 paid. When a family friend who is an electrician came to finish the job, he discovered the switches weren’t wired — only a single short wire protruding from the attic where nothing could be connected. The owner defended keeping most of the payment by pointing to the electrician’s time on site, which she found unacceptable; she suspected the positive reviews online might be from friends. She called the experience dishonest and fraudulent, and walked away with a $1,157 bill, a $150 refund, and zero installed lights or fans.

When Melanie Sanchez scheduled an inspection and tune-up for four major systems — the furnace, A/C, water heater and electrical — she expected routine checks but got a very thorough visit. The technician photographed each item, welcomed her husband to shadow the work, and walked them through the findings step by step, uncovering only one minor issue. She left feeling the company earned her trust. That trust rests on more than the inspection: the same crew installed her solar system three years earlier, a job she calls the best decision she made for the home, so the careful documentation and openness during this service stood out as the reason she keeps coming back.

Lynn Utley had a service visit for her solar equipment and met Jason M., who took the time to walk through the system and clearly explain every component. She appreciated that he followed the explanation with hands-on servicing of the equipment, leaving her confident about how everything was working and why the service was performed.

Manuel S. had a mini split installed nearly three years ago on a house in Woodland, and the unit never worked from the moment installers left. He ended up with tenants relying on portable air conditioners while the system sat nonfunctional. Over the past years he has tried to get the company to respond, but phone calls are going unanswered, leaving him frustrated and upset. After almost three years of no repair and no communication, he wants his money back.

Greg T. needed a split system installed and an aging AC unit serviced at his home, so he turned to Infinite Energy and got Jason on the job. Jason arrived professional and responsive, explained the work without overselling, and handled both the installation and the service with clear expertise and courtesy. Throughout the process Greg felt he was dealing with someone honest who answered questions promptly and followed through on commitments. The standout detail was Jason’s consistency and integrity — the kind of technician who represents the company as a primary contributor. Greg ended the experience convinced the owner should give Jason a raise.

Keith C. had a home backup generator installed and expected it to kick in during extreme heat. When a 108°F stretch caused a power outage, the generator failed to start and displayed an error indicating a faulty battery. He reached out to Infinite for service; an employee named Anna logged the request and emailed it to the service department, but two days passed with no follow-up. After calling Anna three more times with no response, he abandoned waiting and performed the needed service himself. The memorable part of his experience is not the installation but the lack of timely service or communication when the system was needed most.

Kevin pursued a warranty claim after work done by Infinite Energy Home Services (and the related Garner Roofing business), only to be met with promises of escalation and then silence. He rang the company two days before posting; a receptionist said she would pass the issue to management and get back to him, but no one followed up even though they have his number. He discovered that owner Rich Walton once ran Garner Roofing, which appears to have shut down, and that Walton refused to speak with him for months about what he considers subpar work. A former manager who left the company told him privately that he had departed because the firm didn’t meet his ethical standards. Kevin ended up with an unresolved warranty claim and no meaningful response from management — a clear red flag for anyone counting on the company to stand behind its work over time.