IntegrateSun reviews
• last updated FEB 26, 2026Loading map...
The Verdict
This company isn't worth the risk. We analyzed hundreds of reviews and found a clear pattern: while the systems work well once they're finally running, the path to get there is littered with delays, miscommunication, and rookie mistakes that cost you time and money. One customer was promised a 90-day install but waited five months, enduring missed deliveries, wrong equipment orders, and inspection failures because the installer forgot paperwork. Another was quoted for an 18kW inverter, then told three weeks after signing that the price was wrong and they'd need to pay $4,000 more or accept a smaller unit. The same project manager forgot to submit city permits for a week despite claiming they'd been filed, and never bothered calling the supplier when a $5 cable held up the entire battery shipment for three weeks. We found 56 reviews describing permit delays, procurement fumbles, and project managers who vanished for days at a time. One reviewer had to call the utility himself to learn what paperwork IntegrateSun still owed them. The installers themselves earn praise once they show up, Jorge the electrician was
If you can't afford to wait six months for a system that should take 90 days, or you don't want to project-manage your own solar install by chasing permits and verifying shipments yourself, explore other options. The eventual product works, but the process demands more patience than most homeowners have.
Reviews That Shaped Our Verdict
Wayne went back to Integrate Sun for a second job after they installed his first set of panels the year before. He asked them to add more panels and to install batteries on his roof; the design and approval stage moved along without problems. Once installation began, however, he encountered a string of procurement setbacks: supply delays, the originally chosen battery was discontinued, and some parts were ordered late or in the wrong size or model. Project manager Areej Joseph pushed to resolve the issues, kept him updated and elevated the project’s priority, while Spenser Smith and his installation crew improvised where they could to keep work moving. The delays proved frustrating, but he ended up with a working system that meets expectations — and what lingered for him was that, despite the logistical headaches, the team stayed engaged and delivered a functioning result.
sane-flails-0h hired IntegrateSun to expand an existing rooftop solar array and add an EG4 PowerPro battery with an 18kPV inverter so the whole house could run on backup power. They found the EG4 battery and the 18kPV inverter to be solid value—great gear for the price and well suited for someone willing to manage future battery additions—but the experience of working with IntegrateSun’s team turned into a lesson in how much chasing a project can require. The deal started fine on paper, but the timeline stretched out: from signing to final inspection stretched to about five months, and most of that delay traced back to a project manager who was hard to reach and unfamiliar with permitting, procurement, and schedule management. Early on, IntegrateSun pushed a smaller EG4 6.5 kW inverter even though the customer had specified the 18kPV; about three weeks after signing the company said the original quote had been incorrect and demanded roughly $4,000 more to supply the 18kPV. Permitting became the biggest bottleneck. IntegrateSun sent a plan set on October 10 and told the homeowner on October 11 that permit work had begun, but Oncor needed the existing permission-to-operate and the
Hayden Stewart contracted with IntegrateSun in June 2025 to install a 40-panel Qcells system on his ranch-style home, hoping to move quickly before the Federal Solar Tax Credit deadline. He discovered early on that the company’s sales team had painted a much faster picture: they promised completion within 90 days, he made the first payment in June, and by November the project still wasn’t finished. He judged the sales side harshly — 1 star — because materials and scheduling were repeatedly overstated. The project shifted to a named project manager, Aryan Lee, who stepped in and worked the problem. In August a truck carrying the ordered Qcells never arrived; IntegrateSun pushed an alternative brand, and Hayden reluctantly agreed at first. Aryan, however, tracked down the original Qcells panels and ultimately delivered what had been ordered and paid for, earning a 5-star impression from Hayden for effort and follow-through. Once all materials arrived, installation began in early October. The crew did a competent job putting panels on the roof, but the logistics around inspection and final payment turned sour. IntegrateSun required the final payment as soon as the panels were up — a
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 69
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 9 years
BBB Rating: D-
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Josh signed a contract in August 2024 after being promised a 90-day turnaround; instead, he ended up waiting nine months for the install. When Integrate Sun finally finished, the new work slashed the output of his existing NEM 2 system by more than 60% because the crews wired the two arrays together to save themselves money, crippling the system’s ability to export energy to the grid. By the first week of December — roughly 16 months after signing — he was already buying electricity for the winter because he hadn’t banked the excess energy he expected. The project was marked by repeated delays, unanswered emails, and what he describes as excuses and falsehoods. The company demanded 100% payment before ordering equipment and even provided a suspicious invoice while trying to secure the 30% rebate. He bought the system to lower his bills but now counts daily financial losses, with the combination of full upfront payment and a design that cut production leaving him out of pocket and still buying power through the season.
schlottmanfritz began a solar install 14 months ago and still doesn't have an operable system. He discovered the panels arrived damaged because they hadn’t been wrapped or strapped to the pallet, and those broken modules sat in his driveway and garage all summer while Integratesun neither moved them nor arranged for an insurance adjuster — leaving him without use of his garage for months. He uses roughly 5,000–6,000 kWh a year, yet the company put a 20 kWh system on his roof, a mismatch that pushed his calculated payback past 50 years and disqualified him from net metering because the system produces far more than he can use and he can’t sell the excess. When Integratesun submitted the paperwork to the utility to justify net metering, they created a list of appliances the homeowner doesn't own and filed it without his knowledge or approval. Project manager Emma stopped responding to emails months ago, so he has no clarity on whether Integratesun has abandoned the project or is preparing a new plan. The utility has instructed Integratesun to remove panels from the roof, but Integratesun hasn’t filed any removal plan. Promised items such as Pearl certification never arrived, and he’s
Greg F. installed a contracted 5.47 kW rooftop system made from fourteen 410 W panels and, after an encouraging first month, watched performance slide over the first year (Oct 2024–Oct 2025). He expected roughly 7,647 kWh but the system produced 6,650 kWh — nearly a 1,000 kWh shortfall and about a 15% deficit versus the modeled first-year output, with underperformance in 10 of 12 months when compared to the NREL baseline. At mid-year he dug into the design and discovered the culprit: the inverters couldn’t convert all the midday power the panels were producing. He confirmed with the inverter manufacturer that output was being clipped between roughly 10 AM and 2 PM, a pattern he could see in the Enlighten monitoring app. Because the inverters are limited to about 300 VA each, the array that had been sold as a 5.47 kW system can only deliver roughly a 4.2 kW AC peak — effectively letting about a quarter of rooftop production go unused during sunny midday hours. He reached out repeatedly to IntegrateSun for answers — sending production data to project manager Jay Demir in April, to senior energy consultant Sam Altaf in May, and to the operations desk in June — and received no follow