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We found Jobe capable of strong work when conditions align, but chaos behind the scenes undermines that ability. A property manager told us Jobe saved her during rain season with transparent reports and fast fixes. But 13 other reviews chronicle repeated no-shows, three-month scheduling nightmares, and phone calls that disappear into voicemail. One homeowner called after heavy rain in 2018 and someone arrived within an hour. Another waited three weeks just for an estimate, then got sicked on by collections less than two weeks after paying by the only method the office allowed. Another reviewer hired them for emergency tarping and was told they'd return within days. No one came for a week. They nailed plastic around an AC unit as a temporary fix and didn't mention it. The homeowner came back to a house full of gas fumes. Jobe scored high in workmanship (68 mentions of solid installations) but low in value (23 complaints about billing or price surprises). The company operates on two speeds: urgent and forgotten. Reviews mentioning quality control or clear timelines are scarce. When they show up, they usually do the job right. Getting them to show up is the gamble.
If you need a roofer for a full replacement and can afford to wait weeks for scheduling while chasing them by phone, the work itself should hold up. But if you're comparing on responsiveness, price transparency, or any job requiring follow-through after deposit, the pattern is too inconsistent to justify the stress.
Lisa discovered a leak during a heavy February 2018 rainstorm and reached for a nearby neighborhood pamphlet that listed Jobe’s. A personable salesman named Garon showed up, promised a crew that weekend to stop the leak, and reassured her he’d handle tree trimming himself because branches overhung the roof and she couldn’t arrange removal before the next storm. Convinced by his warmth and the urgency, she agreed not only to the repair visit but also signed on for an annual roofing‑maintenance contract — a $700 upfront price Garon justified by the extra trimming, with a promise that future years would be roughly $400–$500. Two men arrived the next Saturday around 10 a.m., set a ladder against the garage, never climbed it, did no trimming, and at 11 a.m. knocked to say they were finished. When she asked whether the leak had been fixed and when the trimming would happen, they pointed to their paperwork and left. Garon ignored multiple messages that week. Office staff transferred her to Jobe’s direct line and she left more messages there; silence stretched on for months. In November, she finally received a voicemail and an email from Jobe threatening collections for the unpaid contract
Linda booked Jobe to inspect roof-mounted HVAC units during the rainy season after already waiting more than three weeks for someone to show. She submitted a "Service Emergency Request" — a $375 charge they said they wouldn’t take upfront — because Stephanie assured her that fee would cover a leak or two and that crews would be back by the weekend to finish the repair. Instead, the crew returned the first day, said they lacked materials and would need another visit, then went silent: no scheduled return date, no promised callbacks, and a week of unanswered calls with no explanation. The worst outcome came from their supposed “quick fix” on that first visit: technicians nailed plastic all the way around the roof AC unit without alerting the homeowner, and after the owner left for the weekend the house filled with the smell of gas and other fumes that had nowhere to vent. The gas company made an emergency call, pointed to the wrapped unit as the cause, and the situation required bringing in Dr. Seal Good Roofing — who arrived promptly, actually knew what to do, and corrected the problem. The image that sticks: an AC unit sealed in plastic creating an emergency gas call, not a quick,—
Early in 2018, during one of Los Angeles’s heaviest downpours, Frederick A. discovered a gushing leak in his living room ceiling. He called Jobe Roofing partly because they’d applied a white reflectant coating to his ranch-style roof about ten years earlier — a coating that had protected the roof and noticeably cut his SCE bills over the years. Within an hour, with rain still pouring, Jobe sent Antonio and his crew to the house. Antonio and his team climbed onto the wet roof, hunted down the source, and watched the torrent filling the bucket in the living room dwindle to a thin stream and then stop altogether. That immediate, in-storm response became the defining moment of the job. Antonio, straightforward and clearly proud of his work, pointed out additional trouble spots and showed Frederick photos he'd taken on his iPhone to make the case for further repairs. Convinced, Frederick called back and ended up speaking directly with Mr. Jobe, who fit the follow-up into the schedule before the next winter storm. On the appointed morning, exactly at 8:00 AM, Benjamin arrived, coordinated with Antonio, reviewed the roof photos, and completed the repairs to Frederick’s satisfaction — he’d
Passed screening
Passed screening
Among the longest-standing installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
License information could not be confirmed.
Donald N. had Jobe Roofing install a 40-year roof on his home in 2010, and in the summer of 2021 he discovered the solar attic fan had stopped working and the dormer vents needed repainting. He called Jobe, and they promptly dispatched a crew to inspect the roof. While up there they discovered several seals beginning to crack and recommended maintenance, then provided a fair estimate. Once the replacement parts for the attic fan arrived, the crew installed them, painted the dormer and all other vents on the roof, and repaired the cracked seals. The team worked professionally and finished the whole job in a couple of hours. What stands out is how a single, quick service visit addressed the broken fan, refreshed the vents, and stopped small seal failures from becoming bigger problems — a practical example of long-term support for the roof he originally chose in 2010.
Lisa discovered a leak during a heavy February 2018 rainstorm and reached for a nearby neighborhood pamphlet that listed Jobe’s. A personable salesman named Garon showed up, promised a crew that weekend to stop the leak, and reassured her he’d handle tree trimming himself because branches overhung the roof and she couldn’t arrange removal before the next storm. Convinced by his warmth and the urgency, she agreed not only to the repair visit but also signed on for an annual roofing‑maintenance contract — a $700 upfront price Garon justified by the extra trimming, with a promise that future years would be roughly $400–$500. Two men arrived the next Saturday around 10 a.m., set a ladder against the garage, never climbed it, did no trimming, and at 11 a.m. knocked to say they were finished. When she asked whether the leak had been fixed and when the trimming would happen, they pointed to their paperwork and left. Garon ignored multiple messages that week. Office staff transferred her to Jobe’s direct line and she left more messages there; silence stretched on for months. In November, she finally received a voicemail and an email from Jobe threatening collections for the unpaid contract
Mary M. had a roof installed on Dec/12 and soon discovered two leaks in the exact same spot. After the second leak she called Jobe Roofing to invoke the company's 12‑year material warranty. The crew returned three times but the repairs did not stop the problem, so she ended up hiring a different roofer to fix it. She walked away frustrated by what she calls mediocre workmanship, by Jobe’s failure to honor the warranty, and by their lack of returned calls — the repeated leak in the same place and the company’s poor follow‑through were the lasting issues.