69Trust Score
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Knitter Contracting reviews

/ NATIONAL
Knitter Contracting
24 Reviews • 1 Location 3,192 Data Points Processed

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The Verdict

Knitter Contracting will leave your roof leak-free, but you may never get a straight estimate. We found 16 reviewers who praised their workmanship without reservation, including one whose crew fixed a multi-year leak that three prior contractors couldn't solve and another who watched them correct sloppy work left behind by Tesla solar installers. The roof installations are clearly excellent. The chaos starts when you try to book the job. Three separate customers describe communication breakdowns that cost them weeks or months: one waited two months for an estimate only to be told the company doesn't do that kind of work (after the owner proposed a detailed plan in person), another received a quote for the wrong project after a month of waiting, and a third got an email an hour before the scheduled start demanding an extra $1,000 because the original proposal "didn't include all the roof leaks." If you actually manage to get on the schedule, the crew will do solid work and clean up beautifully (one reviewer called them "unfailingly polite"). But getting there requires patience we wouldn't recommend testing.

If you have weeks to spare chasing down quotes and can handle last-minute pricing surprises, the finished roof will likely be excellent. But given the pattern of unreliable estimates and communication blackouts, you're better off finding a contractor who can match their installation quality with basic project management.

Reviews That Shaped Our Verdict

Ray R.
YelpSep 24, 2015

Ray hired Knitter Contracting after his insurance company had the firm prepare a report and repair proposal for roof leaks on his single-family home. Owner Mike Knitter produced the paperwork and Ray contracted the company to do the repairs. An hour before the crew was due to arrive, he received an email saying the proposal only covered one side of the roof and omitted several leaks, and that completing the full job would require more than an extra $1,000. He declined to authorize the surprise charge; three weeks passed with no work, and he had to hire another contractor to recreate the report and a new repair proposal for his insurance claim. The experience left him with a costly delay and the sense of a last-minute bait-and-switch — a $1,000 surcharge and three weeks of wasted time that stuck with him.

Verified CustomerLong-term CustomerUnfair
Matthew P.
YelpMay 20, 2016

Matthew P. met Mike at his ranch-style home and liked him; Mike laid out a detailed, logical plan to fix recurring wall leaks and included options to prevent the problem from coming back. He waited a month for the written estimate, calling several times before one showed up — but the document turned out to be for the wrong project, so the price only looked good because it didn’t match what they had asked for. After he complained to his insurance company about the wasted month, Knitter’s staff promised a corrected estimate and he kept waiting. At the two-month mark an email arrived saying Knitter doesn’t do that type of work; because Mike had explained specific water repairs in person, he suspects that reply was retaliation for involving the insurer. Meanwhile the family — including a small child — has been living with an open wall exposing the studs for months while the job sits unresolved, a frustrating outcome that began with a misdirected estimate and ended with a refusal to take on the work.

Unfair
Sean H.
YelpJan 29, 2015

Sean H. bought a new home in San Diego with a tricky rock-and-tar roof and waited into the rainy season before committing. He gathered four estimates, then discovered a leak and, in September 2014, watched a tree fall on the house during a storm. Farmers Insurance sent Mike Knitter to assess the damage; after about a half-hour with Knitter, Sean felt confident he’d found the right contractor. Even a competing roofer who was also bidding the job acknowledged Knitter’s reputation and predicted homeowners would choose him once he appeared. Knitter’s bid proved fair and stuck to the scope Sean wanted. Knitter’s crew tackled a uniquely built home full of challenges and delivered work that exceeded expectations. A superintendent named Aaron stayed on top of issues, turned a minor plumbing incident into a neat, no-extra-charge fix, and demonstrated that the crew could handle painting, plumbing, drywall and electrical tasks in addition to roofing. Knitter managed the insurance interactions smoothly, and the finished roof ended up stronger than before; Sean hasn’t had a leak since. As someone who hires contractors professionally for a large healthcare organization, Sean judged both the work

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Yelp
16 Reviews · 1 Location
4.3/5
Google
8 Reviews · 1 Location
4.4/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.7/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.2/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
1.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 69

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 13 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Review Patterns

Contractor License

License information could not be confirmed.

What You Can Expect

Dawn T.
YelpJul 19, 2013

Dawn T. has relied on Knitter Contracting for about three years after a stubborn roof leak left significant interior damage. After several contractors failed to stop multiple leaks, she called Mike Knitter for a complimentary quote, and he followed up with a very detailed scope of work that walked through the repair step by step. His estimate landed in the middle of the price range, but delivered the clearest plan and the best value for money. The crew arrived promptly each day, stayed unfailingly polite, and left the site clean every evening. The repair stopped the leaks — the roof has been dry for the last 2½ years. She later brought them back to sort an A/C ducting issue and to replace a fireplace; both jobs finished perfectly. The detail that stuck with her? After multiple failed attempts by others, Knitter’s thorough proposal and consistent workmanship actually fixed the problem and left a spotless worksite.

PositiveVerified CustomerLong-term CustomerUnfair
Paul N.
YelpFeb 2, 2023

Paul hired Mike and his crew to replace a 1985 roof on his home, and they turned a potentially messy renovation into a tidy, on-time project. He ended up with a roof built from top-grade materials at a very competitive price, and the crew finished the job on schedule. Every day they cleaned up thoroughly, left no debris behind, and worked without disturbing his household or the neighbors. That combination of quality, punctuality and spotless cleanup prompted him to reach out to them again now for a solar installation.

PositiveVerified CustomerLong-term CustomerRecent
Dana W.
YelpApr 27, 2021

Dana W. hired Knitter to reroof an addition on her house and to repair the spots where the new roof would tie into the existing one after her contractor and brother recommended them. She found a well-run family operation: a clear, complete estimate priced just under other bids, crews who showed up on time, and professionals who coordinated smoothly with the rest of the project. Knitter removed and replaced tiles around the tie-in, cleared and repaired clogged valleys stuffed with leaves and pine needles, and fixed numerous tile problems around the solar panels that had been left by Tesla installers. They also installed two Solatubes, discovered integration issues with how those had been tied into the tiles, and adjusted the work to prevent future problems. The standout moment came when Mike Knitter and Javier tracked down multiple tile samples to match a particularly rare tile pattern; they secured an excellent match and deliberately placed the newer tiles where they would be least visible from the backyard. Along the way they photographed and documented the broken tiles and mistakes left by the solar crew and corrected those as part of the job. She walked away impressed by the way

PositiveVerified CustomerLong-term Customer

Long-term Satisfaction