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Kussman Electric is too inconsistent to trust. We found a pattern that should alarm any homeowner: customers pay in full, spot problems with the work, then get completely ghosted when they try to reach the company. In one case, a contractor paid $950 for pool solar removal, the owner texted that the job was done, but the crew had only completed half the work and never returned calls or emails. Another homeowner paid for repairs, discovered two issues weren't working properly, and couldn't get a response to fix them. A third customer is suing in small claims court after Kussman installed an exterior breaker panel without required labeling and left a dangerous hookup to the city power line. The positive reviews do mention same-day service and reasonable pricing, but that speed means nothing if the company vanishes the moment you need them to make things right. The workmanship score looks decent until you realize it's propped up by small jobs that went fine, while bigger projects ended in lawsuits.
If you need a quick outlet repair or a few light switches replaced, you might get lucky with same-day service. But if anything goes wrong, or the job is more complex than swapping a dimmer, you're rolling the dice on whether they'll answer your calls afterward.
Mr G. hired Kussman to bypass an old fuse box and put an exterior breaker panel on his house. He discovered the crew left the new panel without the required labeling, made an incomplete — and potentially dangerous — connection to the city power line, and either installed broken parts or damaged components during the work. After being assured the job was finished, he paid the bill in full, then the company stopped responding and effectively ghosted him for nearly a year. Frustrated and with the safety concerns unresolved, he filed a small-claims suit today to force a resolution.
After hiring a contractor to remove pool solar panels for $950, James H paid in full when the crew messaged that the work was complete. He later discovered, via his customer, that only half the system had actually been removed. He called the company; they promised to return the next day to finish the job, but they never showed up and stopped answering his calls, texts and emails. He ended up out $950 with a half-removed installation and no communication from the crew — the lasting detail is that payment was taken after being told the job was done, yet the work remained unfinished.
Gabriel P. had been meaning to upgrade the electrical panel at his ranch-style dwelling for years and cycled through seven contractors before landing on Ken. Ken proposed a practical fix: raise the service-line conduit enough to clear the canopy of a nearby tree, and then executed that plan with steady skill so the clearance worked exactly as needed. He also installed an inlet for a backup generator without fuss — something Gabriel had wanted desperately after living through the threat of rolling outages during 112+°F heat in the SFV in September 2020. Throughout the job Ken listened patiently, answered questions, and kept a humble, unhurried manner that contrasted with other contractors who brushed off the homeowner’s concerns. Gabriel left with a properly cleared service line, a ready generator inlet, and confidence that his house can stay powered when demand spikes. The detail that will stick with a prospective buyer: Ken solved the tricky clearance over the tree canopy and added the generator hookup so the home is protected during extreme heat-driven outages.
Passed screening
Passed screening
Mixed BBB standing. Some unresolved complaints.
Reviews were posted naturally over time.
Sterling recently bought an apartment in Hollywood (built in 2017) and wanted a way to control every light from his phone. Kussman Electric sent KJ, who arrived on time and walked him through several smart-light options. KJ replaced all the switches with Lutron smart-home models and then stayed to help download and configure the app so everything worked on the spot. Sterling ended up with every light controllable from his phone and a technician who didn’t just install hardware but got the system running before he left — the hands-on app setup is what made the whole job stand out.
Sara H. needed six recessed can lights installed in her living room and discovered KJ from Kussman Electric was the only electrician who could fit the job in before the new year. She found KJ responsive from the start — he visited the house quickly and delivered a clear quote on schedule. On installation day he arrived with two crew members, all of them friendly and careful with the space. They hung plastic to contain dust and debris, worked efficiently, and took time to clean everything up before leaving. She ended up with six neatly installed can lights that matched her expectations, and what lingered most was the crew’s preparedness: scheduled availability and a tidy cleanup that kept the rest of the house untouched.
Gabriel P. had been meaning to upgrade the electrical panel at his ranch-style dwelling for years and cycled through seven contractors before landing on Ken. Ken proposed a practical fix: raise the service-line conduit enough to clear the canopy of a nearby tree, and then executed that plan with steady skill so the clearance worked exactly as needed. He also installed an inlet for a backup generator without fuss — something Gabriel had wanted desperately after living through the threat of rolling outages during 112+°F heat in the SFV in September 2020. Throughout the job Ken listened patiently, answered questions, and kept a humble, unhurried manner that contrasted with other contractors who brushed off the homeowner’s concerns. Gabriel left with a properly cleared service line, a ready generator inlet, and confidence that his house can stay powered when demand spikes. The detail that will stick with a prospective buyer: Ken solved the tricky clearance over the tree canopy and added the generator hookup so the home is protected during extreme heat-driven outages.
Kyle M. called KJ at Kussman Electric on a Friday morning and got a same-day visit — KJ arrived and finished the work that very afternoon. He discovered KJ handled the job with the calm, efficient touch of a master electrician, moving quickly and cleanly through the tasks. He ended up with professional workmanship and a price that felt fair, and he gave the company a top rating. What lingered for him was the sheer speed: a phone call in the morning and a completed job by evening — the kind of turnaround that matters when you need electrical work done fast.
Chris B. has relied on KJ repeatedly to install the electrical outlets for the water heaters he fits. He discovered KJ to be consistently punctual and professional, so he refers him to clients regularly — and each referral comes back with praise for tidy, reliable work. Because KJ delivers the same on-time, clean installs every time, Chris keeps using him as his go-to electrician and gave the experience a 5/5.
Mr G. hired Kussman to bypass an old fuse box and put an exterior breaker panel on his house. He discovered the crew left the new panel without the required labeling, made an incomplete — and potentially dangerous — connection to the city power line, and either installed broken parts or damaged components during the work. After being assured the job was finished, he paid the bill in full, then the company stopped responding and effectively ghosted him for nearly a year. Frustrated and with the safety concerns unresolved, he filed a small-claims suit today to force a resolution.
When an urgent electrical issue cropped up at home, Tia W. called Kussman Electric and had a technician there the same day. The crew diagnosed the problem and completed the repair quickly, delivering high-grade, professional work in a tidy, timely manner. She walked away relieved and plans to hire them again — she’s already telling neighbors about the prompt same-day response and the quality of the fix.
Ron M. wanted an electrician he could trust to protect his home and family, and he found that in KJ at Kussman Electric. He discovered a licensed professional who could diagnose and troubleshoot problems others missed, who pushed for best-practice repairs and always chose the safest solution instead of cheaper shortcuts. KJ stayed highly responsive, handled every electrical issue with calm competence, and treated the work like a true professional. Ron walked away most impressed by that refusal to cut corners — the safety-first approach is what set this experience apart.
Kit paid to have repairs and changes carried out and brought Kenneth in to do the work; at first the job looked finished. They later discovered two items hadn’t been fixed correctly and weren’t working at all. After trying repeatedly to reach Kenneth and getting no response, they had to hire a different contractor to correct the problems. The bill ended up covering the same fixes twice, and that unexpected double payment is the lasting frustration from the job.
Recent customers rate Kussman Electric 4.5 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.