66Trust Score
WattBot

Kussman Electric reviews

/ NATIONAL
Kussman Electric
33 Reviews • 2 Locations 4,389 Data Points Processed

Loading map...

The Verdict

Kussman Electric is too inconsistent to trust. We found a pattern that should alarm any homeowner: customers pay in full, spot problems with the work, then get completely ghosted when they try to reach the company. In one case, a contractor paid $950 for pool solar removal, the owner texted that the job was done, but the crew had only completed half the work and never returned calls or emails. Another homeowner paid for repairs, discovered two issues weren't working properly, and couldn't get a response to fix them. A third customer is suing in small claims court after Kussman installed an exterior breaker panel without required labeling and left a dangerous hookup to the city power line. The positive reviews do mention same-day service and reasonable pricing, but that speed means nothing if the company vanishes the moment you need them to make things right. The workmanship score looks decent until you realize it's propped up by small jobs that went fine, while bigger projects ended in lawsuits.

If you need a quick outlet repair or a few light switches replaced, you might get lucky with same-day service. But if anything goes wrong, or the job is more complex than swapping a dimmer, you're rolling the dice on whether they'll answer your calls afterward.

Reviews That Shaped Our Verdict

Mr G.
YelpFeb 5, 2025

Mr G. hired Kussman to bypass an old fuse box and put an exterior breaker panel on his house. He discovered the crew left the new panel without the required labeling, made an incomplete — and potentially dangerous — connection to the city power line, and either installed broken parts or damaged components during the work. After being assured the job was finished, he paid the bill in full, then the company stopped responding and effectively ghosted him for nearly a year. Frustrated and with the safety concerns unresolved, he filed a small-claims suit today to force a resolution.

Verified CustomerLong-term CustomerRecent
James H
BBBMay 30, 2023

After hiring a contractor to remove pool solar panels for $950, James H paid in full when the crew messaged that the work was complete. He later discovered, via his customer, that only half the system had actually been removed. He called the company; they promised to return the next day to finish the job, but they never showed up and stopped answering his calls, texts and emails. He ended up out $950 with a half-removed installation and no communication from the crew — the lasting detail is that payment was taken after being told the job was done, yet the work remained unfinished.

Verified CustomerLong-term CustomerRecent
Gabriel P.
YelpSep 23, 2020

Gabriel P. had been meaning to upgrade the electrical panel at his ranch-style dwelling for years and cycled through seven contractors before landing on Ken. Ken proposed a practical fix: raise the service-line conduit enough to clear the canopy of a nearby tree, and then executed that plan with steady skill so the clearance worked exactly as needed. He also installed an inlet for a backup generator without fuss — something Gabriel had wanted desperately after living through the threat of rolling outages during 112+°F heat in the SFV in September 2020. Throughout the job Ken listened patiently, answered questions, and kept a humble, unhurried manner that contrasted with other contractors who brushed off the homeowner’s concerns. Gabriel left with a properly cleared service line, a ready generator inlet, and confidence that his house can stay powered when demand spikes. The detail that will stick with a prospective buyer: Ken solved the tricky clearance over the tree canopy and added the generator hookup so the home is protected during extreme heat-driven outages.

Verified CustomerLong-term Customer

Platforms Monitored

Yelp
28 Reviews · 1 Location
4.5/5
Google
3 Reviews · 1 Location
5.0/5
BBB
2 Reviews · 1 Location
1.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.7/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.5/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 66

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 7 years

BBB Rating: B-

Mixed BBB standing. Some unresolved complaints.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Sterling G.
YelpSep 22, 2023

Sterling recently bought an apartment in Hollywood (built in 2017) and wanted a way to control every light from his phone. Kussman Electric sent KJ, who arrived on time and walked him through several smart-light options. KJ replaced all the switches with Lutron smart-home models and then stayed to help download and configure the app so everything worked on the spot. Sterling ended up with every light controllable from his phone and a technician who didn’t just install hardware but got the system running before he left — the hands-on app setup is what made the whole job stand out.

PositiveVerified CustomerLong-term CustomerRecent
Sara H.
YelpNov 3, 2021

Sara H. needed six recessed can lights installed in her living room and discovered KJ from Kussman Electric was the only electrician who could fit the job in before the new year. She found KJ responsive from the start — he visited the house quickly and delivered a clear quote on schedule. On installation day he arrived with two crew members, all of them friendly and careful with the space. They hung plastic to contain dust and debris, worked efficiently, and took time to clean everything up before leaving. She ended up with six neatly installed can lights that matched her expectations, and what lingered most was the crew’s preparedness: scheduled availability and a tidy cleanup that kept the rest of the house untouched.

PositiveVerified CustomerLong-term Customer
Gabriel P.
YelpSep 23, 2020

Gabriel P. had been meaning to upgrade the electrical panel at his ranch-style dwelling for years and cycled through seven contractors before landing on Ken. Ken proposed a practical fix: raise the service-line conduit enough to clear the canopy of a nearby tree, and then executed that plan with steady skill so the clearance worked exactly as needed. He also installed an inlet for a backup generator without fuss — something Gabriel had wanted desperately after living through the threat of rolling outages during 112+°F heat in the SFV in September 2020. Throughout the job Ken listened patiently, answered questions, and kept a humble, unhurried manner that contrasted with other contractors who brushed off the homeowner’s concerns. Gabriel left with a properly cleared service line, a ready generator inlet, and confidence that his house can stay powered when demand spikes. The detail that will stick with a prospective buyer: Ken solved the tricky clearance over the tree canopy and added the generator hookup so the home is protected during extreme heat-driven outages.

PositiveVerified CustomerLong-term Customer

Long-term Satisfaction