Kuubix (CLOSED) reviews

Tadd shopped around for a solar installer and followed a friend’s recommendation to contact Kuubix. He ended up most impressed by the crews’ kindness: they came to map his roof in mid‑January with Christmas lights still up, and when he asked them to unhook one section they climbed up and removed every strand — a small gesture that set the tone for the project. Kitch listened to his concerns, helped design a system that fit the house and usage, and kept checking in after the install. The installation itself went smoothly and quickly. He asked that the electrical boxes be tucked behind a fence and kept out of public view; the tubing was routed neatly and as hidden as possible, and the panels were mounted exactly to permit specs, flush and unobtrusive. A technician arrived early on inspection day and worked through the morning until the city inspector showed up, even paint‑matching the exterior tubing — an unexpected finish that left him very happy with the workmanship. The main snag came after the hardware was in place: Kuubix’s office handling PTO (permission to operate) didn’t communicate well with the utility. What was presented as a quick final step stretched out — the system

Angela experienced a smooth, start-to-finish solar installation with Kuubix on her home. The sales rep stood out — he went above and beyond to answer every question and address concerns, and kept communication clear throughout. The crew stayed professional through customer service, the roof installation, and final completion, and they worked around her family’s schedule with courtesy and flexibility. She recommended Kuubix to friends, family and colleagues, and what lingered most for her was the rep’s attentiveness and the team’s respect for timing.

Kd48281 watched Virgil’s crew mount solar panels on their roof in December 2020, and by March they discovered the array still hadn’t been connected to power. No project manager ever showed up, Virgil stopped following up after the install, and the homeowner ended up making all the calls — only to be met with surprise each time when they said the system wasn’t activated. They then found out the company no longer had an electrician in their area, and the lender insisted payments would begin regardless of whether the panels were operational. Concluding the installer had rushed the physical installation without arranging activation, they decided to have the panels removed and hire a different company. The detail that sticks: the panels went up fast, but the work needed to make them actually produce electricity never happened, and payments were expected even for a nonworking system.

obukhovski signed a solar contract in the first week of February 2022. They got a call on March 2 saying crews could install the next day, and the installers arrived as promised—panels, converters and visible hardware went up and the workmanship looked fine. The trouble began with the second half of the job: the contractor was supposed to upgrade the main electrical panel, tie it into the new equipment, and secure PG&E inspection. For more than three months the company offered no firm ETA; they replied to messages but kept saying they were waiting on a subcontractor to set a date. After roughly four months, the homeowner had paid 75% of the contract and remained stuck with roof-mounted equipment that hadn’t been tied into the house or signed off by PG&E. The most striking detail is the split experience—speedy, clean installation of the visible components followed by a long stall on the electrical tie-in and inspection while most of the payment was already handed over.

Hanna chose Kuubix to install a solar system on her new home. The installers completed the job quickly and handled the work in a professional manner, and she found their pricing very competitive. Her takeaway: a fast, professional installation delivered at a price that felt like solid value.

cj hired the company to install a residential solar array that was supposed to be finished in three days, but the job stretched out until the system finally came online six months later. They watched crews mount the panels, then remove and reinstall them twice after the initial install. The company handed over no operating instructions, forcing them to spend several days emailing and dealing with the installer's lawyer before having to bring in their own attorney to get the work completed. After activation a roof leak developed where the crews had worked, and calls went unanswered—voicemail promised a callback within 48 hours, yet a week passed with no return contact. The clearest takeaway: a quick, three-day install turned into a months-long, lawyer-driven ordeal that left them with a leaking roof and no proper handover.

After Kuubix installed solar panels on his home a few years earlier, Luke discovered his household electricity use had climbed significantly. Kuubix stepped in, worked with him, and installed additional panels so the array could meet the higher demand. He liked that the company returned years after the initial install to expand the system rather than forcing him to find another contractor — the end result was an enlarged system that now covers his increased energy needs.

Ashely.jae hired Kuubix for a residential solar setup and ran into problems early: the equipment never operated correctly. She waited while the company worked on fixes, and the issue wasn't finally corrected until the end of the year. At that point PG&E delivered a $1,500 bill, and Kuubix refused to pay or take responsibility even though she had paid for a solar service package. She ended up covering the charge herself, and no one from Kuubix reached out after the sale. The detail that sticks is simple and stark: the system’s long-running failures led to a $1,500 utility bill that the installer wouldn’t address, and she was left footing the cost.

jharo74 signed up for a residential solar installation on PG&E service and quickly ran into problems when the system’s equipment never worked correctly. They endured months of failed performance while the installer tried to fix things, and the company only corrected the issue at the end of the year. By that point PG&E had sent a $1,500 bill for the period, and the installer refused to cover the charge despite the homeowner having paid for the solar service and continued paying the utility. With virtually no post-sale support, they were left holding the $1,500 bill — the unpaid charge and the company’s lack of follow-through became the clearest takeaway.