LA Solar Group reviews
• last updated FEB 26, 2026Loading map...
The Verdict
LA Solar Group has serious coordination and accountability problems that can leave you stranded mid-project. We found hundreds of complaints describing incomplete installations, unresponsive staff, and homeowners fighting for repairs on systems they've already paid for in full. One customer spent 13 months waiting for a working system because LA Solar submitted three separate permit applications with errors, all while billing staff sent collection notices for invoices already paid. Another paid $50,000 only to discover the panel wiring was mapped incorrectly, making warranty repairs impossible without a $10,000 re-inspection that LA Solar refused to cover. The company does offer competitive quotes (593 reviewers noted strong value), and when projects go smoothly, installation crews finish in under a week. But 399 reviewers flagged project management failures, including missed appointments, unreturned calls lasting weeks, and different subcontractors showing up with conflicting timelines. If something breaks after install, you may wait months for a callback while your panels sit idle during peak summer bills.
If you're considering LA Solar purely for the low bid, know that you're gambling on whether your project lands with a functional crew or falls into the coordination abyss. Given the volume of customers reporting abandoned repairs and billing chaos, explore installers with tighter internal processes.
Reviews That Shaped Our Verdict
Jason invested about $50,000 in a residential solar system three years ago and discovered a cascade of problems that left the installation largely unusable. After SolarEdge replaced the inverter under warranty on May 23, 2024, their technicians uncovered multiple non-working optimizers (enhancers). They offered to replace the bad optimizers free, but then found that LA Solar had mapped the array incorrectly during the original install. Because the mapping is wrong, the team cannot identify which optimizers have failed through the monitoring system — every panel would need to be unmounted and re-mapped to pinpoint the faults. That one installation error turned a straightforward warranty repair into a complicated, costly job: several independent installers have quoted roughly $10,000 to remove, inspect, and re-install all 36 panels to correct the mapping and replace the bad units. Jason first communicated with Susan G. at LA Solar and says she was responsive at first; her last message on June 18, 2024, explained scheduling delays because Eugene Shneyde was overwhelmed. Since then, LA Solar has stopped responding. The practical consequences have been severe. The system has not been “f
Daniella began shopping for a residential solar system in late 2021 and picked this company after they matched a competitor’s price and promised a quick turnaround. What followed stretched into six months from signing to when the panels were finally activated. The installation process fractured into a parade of subcontractors — she kept getting calls from different workers with inconsistent timing — and at one point the panels were dropped on her driveway and left there for weeks while phone calls went unanswered unless the company wanted payment. When a technician finally showed up he demanded payment be made to him rather than the contracted party, and she pushed back and told them to deal with their subcontractor. Once the system was live it didn’t produce enough power, so the company downsized her install and required additional panels to meet her needs — at a higher cost because the work had to be redone. After bargaining with the salesperson she refused to pay the full balance until she saw progress, paid amounts as sections were completed, and discovered she couldn’t cancel because they wait until everything is finished. About ten days after the work was completed the firm e
Christopher H. signed a contract on 9/12/2022 to add panels to his existing rooftop array to handle two plug‑in hybrid vehicles and heavier AC use. He picked LA Solar Group through EnergySage because the price looked good and the seller communication during the sales and quoting phase was quick and clean — but the smooth start turned into a long, frustrating slog to final permission to operate (PTO), which didn’t arrive until 10/12/2023. When equipment finally showed up in January 2023, the delivery didn’t match the plans: the project called for seven 450 W panels, but the crew left eight 390 W panels from a different manufacturer. Christopher moved the crates into his garage when the driver tried to leave them outside, and the install itself didn’t happen until 2/7/2023. Once the crew arrived, the install went fairly well: the electricians swapped the EV outlet from a 30 A to a NEMA 15‑40R connector at his request, and the city inspection passed without issue. The real problems came after the physical work finished. The utility backlog partly explained a long wait for PTO, but LA Solar Group’s engineering team also bungled the paperwork — Christopher’s PTO application was sent
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 58
Buyer Beware
Unauthorized Activities
4 reports
Misleading Claims
19 reports
Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Andre had a rooftop solar system installed by LA Solar Group on his Southern California home a few years ago. Recently the array began tripping the main breaker every time it rained; a technician showed up on November 11, spent less than ten minutes inspecting, declared everything fine, and left. A few days later during a storm he heard loud bangs and clear electrical arcing on the roof in the dark, so he called Enphase support and was warned there was a serious safety risk and ordered to keep the entire system shut off at the breaker until repaired. The system has been completely off since November 14 — by December 1 that meant more than two weeks of zero production and a potentially dangerous hazard sitting on the roof. Trying to get LA Solar to fix the problem turned into a string of missed commitments: multiple promised repair dates that never happened, a crew scheduled for 11/21 who didn’t show or call, a reschedule for 11/22 with the same no-show, and daily calls and emails that returned only excuses and assurances of callbacks that never came. He ended up with no confirmed appointment and no timeline for a repair, his expensive investment immobilized and effectively left in,
Mica B. had solar panels installed on her home seven years ago, and the relationship has stayed active ever since. Over the years the company kept an eye on system performance, alerted her when output dropped, and arranged quick repairs so problems didn’t linger — a level of follow-through that ultimately convinced her to add batteries now. During the initial quote process the sales rep laid out several system options and carefully walked her through the trade-offs, including the surprise that pool equipment often needs a separate solar setup in addition to the regular roof array. Clear choices up front plus ongoing, proactive monitoring are the details that set this experience apart for her.
Bing had a rooftop solar panel and battery system installed a year ago and found the whole project completed smoothly. They experienced a fast panel install and a team that responded promptly to inquiries, and both the panels and battery have been working well over the past year. Their only real gripe: the crew didn’t provide enough guidance for interpreting the app’s readouts, so some of the monitoring values remain unclear. Overall no major issues — they gave the job five stars — and suggest future buyers ask for an app walkthrough before the installers leave.