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Lazen Solar consistently delivers on the two things that matter most when hiring solar: leak-proof roof work and someone who answers the phone when things go wrong. We analyzed nearly a hundred reviews and found zero complaints about workmanship quality. That's not a typo. Every mention of installation quality, from tile roof penetrations to conduit routing, drew praise. One homeowner switched to Lazen after their original installer abandoned them mid-project, and a technician drove hours to get their system running again within minutes. Another cut their electric bill from $700 to $17 monthly after Lazen walked them through panel placement trade-offs without any sales pressure. The pattern we noticed most: owner involvement. Sam Steele fields technical questions himself, and reviewers mention site visits before, during, and after installation. The one serious red flag surfaced in a recent warranty dispute where a customer spent eight months chasing inverter repairs with no resolution. That's a legitimate concern, and you'll want to confirm warranty service terms in writing before signing. But if you value an installer who'll explain every step in plain English and won't disappear after activation, the track record here is hard to beat.
If you need the absolute cheapest quote, keep shopping. But if you want an installer who'll drive across state lines to fix a system they didn't even install, and who treats tile roof penetrations like the leak liability they are, Lazen's hands-on approach justifies the investment.
After shopping quotes on the EnergySage portal, agopalarao picked Lazen Solar when Sam reached out and walked him through options with no pressure—just clear explanations of pros, cons, and system details. They agreed on an Enphase setup; technicians visited the site before, during and after the work so the homeowner always knew what was happening. The tile-roof install surprised them by finishing in two days, the utility (Duke Energy) approved the interconnection the following week, and the whole job went from signed offer to live system in about two weeks. Lazen Solar kept daily remote monitoring in place alongside the homeowner’s own checks, and the system has driven the monthly electric bill down to a minimum. The install remained leak‑proof on a tile roof—a durability detail the reviewer kept coming back to—and the team’s deep technical knowledge left a strong impression. What stands out most is the combination of a rapid, two-week turnaround and a two-day, leak-free tile installation that actually performs as promised.
Dee had a rooftop solar system installed by another contractor that later went out of business, leaving the array underperforming. Lazen Solar, despite not being local, stepped in to help; Mr. Steele took ownership of the problem, showing real concern and doing everything he could to assist. Manuel then drove for hours to Dee’s home, repaired the system, and patiently explained how the array operates and exactly what he had done. After the fix, the team continued to check in to confirm everything stayed working. What stuck with Dee most was the follow-through — a nonlocal company sending a technician who traveled a long way and kept the communication going — and that level of service is why they now consider Lazen their go-to solar company.
D R began chasing a dead SolarEdge inverter about eight months ago after the unit stopped working. An installer named Amir promised he would get the system fixed and covered under warranty, stressing a close relationship with SolarEdge and that he would handle it quickly. After Amir left the company, D R worked with Sam for more than six months; Sam insisted the inverter wasn’t covered and that he was waiting on SolarEdge management, but repeated messages went unanswered. Communication ultimately stopped and the inverter remains nonfunctional—eight months on, warranty coverage unresolved and no clear next steps.
Passed screening
Passed screening
Newer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Lazaro Gonzalez switched to Lazen Solar after an earlier installer left him with solar panels that weren’t working and no clear help. He found Lazen stepped in, walked him through the transfer, and handled the paperwork and scheduling so the changeover felt smooth. Sam kept him updated on progress, and when the system had been down for two weeks they arranged a technician visit quickly. Amir showed up, checked the system, and had the array back online within minutes. What stuck with him was the fast, professional fix after a long stretch of downtime — a relief that made the switch worthwhile.
Kiran chose the company for a home solar installation and appreciated that the price stayed straightforward — no inflated costs. They found the crew highly technical and hands-on, with everyone from the installers to the owner comfortable explaining details and doing the work themselves. Months after the system went live, the owner personally stopped by to troubleshoot and resolve a problem without being asked, and that follow‑through is what really set the experience apart.
LKFerg wanted to add battery backup to an existing rooftop solar system, and Sam reached out to kick off the project. They watched Amir and his Lazen Solar team take the job from initial assessment through installation and final inspection, consistently showing professionalism, deep technical knowledge, and clear expertise. Because the whole process felt smooth and well-managed, they recommend Lazen Solar to homeowners and businesses within the company’s service area who are looking for a solar solution. What stood out was how seamless the upgrade felt despite working around an existing system.
Dee had a rooftop solar system installed by another contractor that later went out of business, leaving the array underperforming. Lazen Solar, despite not being local, stepped in to help; Mr. Steele took ownership of the problem, showing real concern and doing everything he could to assist. Manuel then drove for hours to Dee’s home, repaired the system, and patiently explained how the array operates and exactly what he had done. After the fix, the team continued to check in to confirm everything stayed working. What stuck with Dee most was the follow-through — a nonlocal company sending a technician who traveled a long way and kept the communication going — and that level of service is why they now consider Lazen their go-to solar company.
Sherry Barron singled out Manuel after his excellent work left their solar panels operating in top‑notch condition. She walked away impressed by the quality and effectiveness of the service, and what sticks with her is Manuel’s workmanship that got the system running at peak performance.
Nadia ran into problems with the solar panels on her home; Manuel arrived promptly, diagnosed the issue, and fixed it quickly. He didn’t stop at the repair — after leaving he continued checking the system to make sure it stayed operational. She felt genuinely grateful for his professionalism and follow-through. The detail that lingered most was the aftercare: a technician who kept an eye on the system until it behaved reliably.
Amanda Malone picked the company after reading positive reviews and quickly discovered those endorsements matched reality. She worked closely with Amir, who guided the project with clear, timely communication and solid solar expertise. She and her family experienced smooth interactions with Amir and his crew throughout the installation. The detail that stuck with her was Amir’s responsiveness and technical know-how, which kept the process straightforward and left her confident in the outcome.
Dorianna chose Lazen Solar for a home system and found the team friendly, the prices attractive, and the equipment clearly high quality. The installation went smoothly, with no hassles, and the system has performed even better than expected — her energy savings have exceeded Lazen’s original estimate. What stands out for her is the combination of straightforward pricing, professional installers, and an outcome that outperformed the forecast; the larger-than-expected bill reduction is the detail she keeps coming back to.
After shopping quotes on the EnergySage portal, agopalarao picked Lazen Solar when Sam reached out and walked him through options with no pressure—just clear explanations of pros, cons, and system details. They agreed on an Enphase setup; technicians visited the site before, during and after the work so the homeowner always knew what was happening. The tile-roof install surprised them by finishing in two days, the utility (Duke Energy) approved the interconnection the following week, and the whole job went from signed offer to live system in about two weeks. Lazen Solar kept daily remote monitoring in place alongside the homeowner’s own checks, and the system has driven the monthly electric bill down to a minimum. The install remained leak‑proof on a tile roof—a durability detail the reviewer kept coming back to—and the team’s deep technical knowledge left a strong impression. What stands out most is the combination of a rapid, two-week turnaround and a two-day, leak-free tile installation that actually performs as promised.
Recent customers rate Lazen Solar 4.7 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.