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Byers delivers solid gutter and roofing work but stumbles when you need them after the fact. We analyzed hundreds of reviews and found a pattern: installers show up on time, do clean work, and leave you with gutters that hold up for decades. One homeowner called out a crew that removed old gutters, painted touch-up spots, and left the yard cleaner than they found it. But the same company that sells a no-clog guarantee makes you call a third-party center three times with no callback when those gutters clog ten years later. Workmanship scores are strong, with 587 mentions of quality installation and only 15 complaints. Post-sale support shows similar numbers on paper, yet we found multiple accounts of customers chasing service calls into a void. If you are buying new gutters or a roof and do not plan to lean on warranty support, Byers will do the job right. If you expect the same responsiveness in year ten as you got in year one, you may be disappointed.
If you need gutters installed once and never want to think about them again, Byers is a safe pick. But if you are counting on their lifetime service guarantee to mean someone actually picks up the phone a decade from now, temper your expectations.
On the house where Byers installed a LeafGuard gutter system ten years ago, Lisa Menzmer discovered the company’s long‑promised free‑cleaning guarantee didn’t hold up. When her gutters clogged she called the company repeatedly, only to reach a call center instead of anyone local. Each time she was told someone would contact her within a day — three separate promises — but no one ever called, no messages arrived, and the on‑the‑ground help never materialized. Receptionists kept insisting a field worker had left a message when she had received nothing, and she grew exhausted from calling every day and getting the same runaround. She ended up with clogged gutters and a guarantee that proved effectively unenforceable after the fact. Lisa also noticed a pattern on Yelp: glowing reviews clustered around recent installations, while the complaints pile up when customers need follow‑up service or repairs. Her takeaway: the initial purchase may look solid, but confirm who handles service calls and whether a local crew will respond before relying on the company’s long‑term guarantee.
Rita Scardaci had gutters installed by Byers more than 25 years ago, and when she called back for repairs or a replacement they pulled up her original account and scheduled a no‑charge assessment within a week. A few weeks later Joe and Kevin phoned the night before with a specific arrival time, walked the property with her to review the work, and kept her in the loop all day. They removed the old gutters and installed new ones efficiently — the job was quieter and cleaner than she expected — and even painted a few spots before leaving the yard neat. Office and billing interactions went smoothly as well. What stuck with her was that the original installation lasted decades and the replacement came with small, professional touches: the pre‑visit call, the steady communication, and the tidy, trouble‑free finish.
Patricia Hurley Caddy has had Byers LeafGuard gutters on her tree-lined property for ten years, and when the heavy leaves started to accumulate she booked a routine service call. She watched Jorge and Rosy arrive on time, handle her yard with care, and get straight to work removing the dirt and debris that comes with large leafy trees. They cleaned the channels thoroughly so the gutters now look like new, took care with debris removal, and left the work area spotless. Best of all, the visit was covered entirely by the warranty, so she walked away relieved that upkeep didn’t bring an unexpected bill.
Passed screening
Passed screening
Operating longer than most installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
Heather Hunt, DC, had a darker treatment room in her chiropractic office that felt cramped and gloomy until she brought in Byers to install a Solatube. She watched the single fixture fill the space with natural light and completely change the room’s atmosphere for patients. Her practice has relied on Byers for years for gutters, roofing and Solatubes, and she credits their multi-generational, family-run approach for consistent care. She experienced attentive customer service and a team that sticks to clear values, high product standards and careful workmanship. The detail that stands out: one Solatube turned an otherwise dim treatment room into a bright, welcoming space.
David hired Byers to put up new gutters in 2019 and later called them back for a modification in 2023. What stuck with him most was their communication: the crew laid out exactly what they intended to do instead of directing him on what he had to do. Both the initial installation and the follow-up modification went smoothly, the team worked professionally, and he felt the quality justified the cost. The clear, non-prescriptive explanations and seamless follow-up are the details he remembers.
Sally Harris hired Byers a couple of years ago to replace her roof, swap out faulty gutters, and blow fresh insulation into the attic. She found the crew easy to work with and the price fair. After the upgrades her PG&E bill dropped and the house became noticeably easier to keep cool in summer. The old gutters used to drip onto the porch by the front door, which was a constant nuisance; with the new gutters that problem disappeared. She walked away with lower bills and, most memorably, a porch that stays perfectly dry.
Patricia Hurley Caddy has had Byers LeafGuard gutters on her tree-lined property for ten years, and when the heavy leaves started to accumulate she booked a routine service call. She watched Jorge and Rosy arrive on time, handle her yard with care, and get straight to work removing the dirt and debris that comes with large leafy trees. They cleaned the channels thoroughly so the gutters now look like new, took care with debris removal, and left the work area spotless. Best of all, the visit was covered entirely by the warranty, so she walked away relieved that upkeep didn’t bring an unexpected bill.
Jim DeCaro had already relied on Byers for gutter installation and warranty work over the years, so when it came time for a full roof replacement he turned to them again with high expectations. He discovered an unexpected twist when an outside contractor showed up on day one — something he hadn’t been warned about — but the on-site Byers supervisor explained that for homes farther from Nevada City they bring in specially trained subcontractors who work exclusively with Byers. He watched that crew perform like longtime Byers employees: meticulous workmanship, customer-focused behavior, and daily oversight from a Byers roofing expert. He even wrote a detailed Yelp review praising the subcontractor’s work. Throughout the project he kept a direct line to the on-site roofer and to the owner/president and general manager, so questions got answered quickly and nothing fell through the cracks. A year after the job, he has had no issues or surprises and emphasizes that the price felt justified for the level of follow-through — Byers will still come out years later to check a plugged gutter or address a concern. The lasting impression: a company that pairs hands-on leadership with reliable
Lorraine Bowlin had Byers put gutters on her home many years ago, and they stayed maintenance‑free and reliable. When a separate contractor recently added a patio roof that interfered with the existing gutters, she realized she needed help fast and called Byers. They came out right away, reconfigured and fitted gutters that accommodate the new patio roof, and left the system working smoothly. She appreciated their care, skilled workmanship and quick response, and walked away impressed enough to recommend them wholeheartedly — the quick, tailored fix that preserved her low‑maintenance gutters is the detail she still remembers.
Teri Personeni built her home in 1986 and has relied on Byers for gutter needs ever since. Because her Leaf Guard system held up so well she rarely needed service, but when acorns dropped by bluejays clogged the gutters she discovered the problem and Byers came out quickly to clean them. When a contractor later damaged the Leaf Guard, Byers returned promptly and remedied the damage. That decades-long reliability, fast response to problems, and the fact the company is licensed and regulated by the state are the details that keep her trusting them.
Michael had a leaf-guard system fitted on his new-build home 17 years ago, and it has stayed in excellent condition. When the house required repairs recently, Byers came out, removed the guard and reinstalled it for a nominal fee — the crew worked quickly and efficiently and were pleasant to deal with. With 30 years in construction and insurance, he’s not quick to hand out five stars, but the long-term durability of the product combined with the low-cost, hassle-free service won him over. The detail that stuck: after 17 years the system still looks great, and Byers only charged a small fee to take it off and put it back on during repairs.
The Hardins found the product and service excellent. They paid a bit more for the installation than they expected, but ended up feeling the extra cost was worth it. After a couple of years of a “million” acorns clogging their gutters, Jorge and his crew stepped in and cleared the mess at no extra charge, fixing the problem without fuss. What stood out most was the practical benefit: the crew handled gutter and roof work so the family didn’t have to climb ladders or go up on the roof themselves.
Long-term satisfaction for Leafguard Gutter Protection holds steady at 4.8 ★. This is better than 65% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.