Leonard Roofing reviews

Russell J. has relied on this contractor for more than 15 years and ended up calling them the best in the business. He watched a company with over 20 years of history deliver the one thing he prizes most—honesty and integrity—again and again, even as those qualities become harder to find in construction. Across a decade and a half of projects he experienced steady, straightforward dealings that reinforced his trust. The clearest takeaway: his long-term relationship with a firm that stays true to its word is what makes them stand out to anyone weighing contractors.

Andy hired Leonard Roofing to redo his roof nine years ago and recently called them again after a leak developed. He arranged a Monday call-out and two Spanish-speaking crew members arrived the next day; he had been given a 9–10 a.m. window but they didn't show up until 11 a.m. They tracked down the leak and put in a temporary patch, and—using limited English—told him they'd return Wednesday, but they never came back. Frustrated, he called Leonard after 4 p.m. Wednesday and was promised a Thursday morning visit. A different roofer showed up at 9:15 a.m., spoke English, and came prepared with cement roofing tiles to replace several cracked pieces on the roof. That worker repaired the damaged tiles, impressed Andy with his skill, and accepted payment by check on the spot. Andy values the workmanship enough that he’d use Leonard Roofing again, but he docked a star for the interruptions and having to wait at home for crews who missed appointments. The detail that stuck with him: the Thursday roofer who arrived on time with the right materials and fixed the cracked tiles.

Denise D. moved into a new-build house and discovered cracked roof tiles after a neighbor pointed them out. The builder redirected her to Leonard’s, their roof installer; Leonard’s sent a tech who inspected the roof, repaired one major cracked tile, and promised to return to fix the rest while Daisy would call to schedule the follow-up. She never received that call. When the inspector visited he attempted to pin the remaining damage on the solar installer, but Denise doubted that account based on how he walked on the roof. The experience ended with unfinished repairs, no follow-up from Daisy, and a sense that Leonard’s shifted blame instead of finishing the job—details a builder should weigh before hiring them.

Tomm W. had Leonard Roofing install the roof on his 2019-built home when it was constructed. In May 2023 a window washer walked across the patio roof and broke three tiles, so he called Leonard to arrange repairs. They agreed to come out and sent a technician who inspected the entire roof, found no other damaged tiles, and carefully replaced the three patio tiles. The crew charged a low price, and Tomm walked away reassured that the rest of the roof was sound and that a simple, affordable repair was handled promptly and professionally.

D P. has been dealing with a solar repair on their home for a year without resolution. After sending multiple emails over that time, they received only the repeat response that the company was "waiting for another company." Frustration grew as no repair work materialized; D P. dug into the company’s online reputation and found poor Yelp reviews, and when they warned they would file a complaint the company showed no urgency. The image that sticks: a year-long, unresolved repair and a single, unhelpful answer — leaving them queued up behind other complaints rather than with a fixed system.

Ryan hired the company when KB Homes contracted them to install the roof on his new house. He discovered they had botched the installation and cut corners, and years later—while the roof was still covered by the builder warranty—the roof began leaking and ruined drywall. The installers refused to accept responsibility even after multiple independent inspectors confirmed the work had been done incorrectly. The lingering image is drywall damage while the crew disavowed their errors, leaving Ryan to deal with a warranty fight despite clear inspector findings.

Sam had a roof installed in 2020 and later needed a warranty repair on the same home. They reached back out to the company and found Andrea immediately responsive and consistently friendly. Andrea arranged the repair quickly and the team resolved the issue right away. The detail that stuck with them was how fast and pleasant the whole warranty interaction felt — Andrea’s prompt handling did the heavy lifting and left the job wrapped up with no hassle.

Margaret T. bought a brand-new home through KB in a subdivision where the builder contracted this company to install every roof. When her house reached the five-year mark she discovered tiles slipping out of place. Two independent roof inspectors came out and attributed the problem to "faulty workmanship" during installation. With the original warranty already expired, she is now preparing to escalate the issue — a frustrating outcome for a home barely five years old and a detail future buyers should keep in mind.

Shel recently bought a new home and paid off the solar installation — including a Tesla battery — in full, expecting the system to be operational for the summer. They expedited payment to speed activation, but the crew from Leonard Roofing, working with SunRun for the components, wired the system incorrectly. Because the electrical work didn’t meet code or the manufacturer’s specifications, the system never became operational and could not be activated. Repeated follow-ups produced delays: Leonard Roofing has not corrected the errors on schedule, and SunRun must return after Leonard finishes corrective work, which pushes activation even further out. The result is a fully paid-for system sitting idle, lost energy savings, ongoing inconvenience, and concern about potential damage to expensive equipment.