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Magic Solar Electric handles the technical side well but struggles with the sales funnel. We analyzed dozens of reviews and found 37 mentions of installation quality with zero complaints. The workmanship earns universal praise. One homeowner hired them for a full roof replacement, 29 panels, and gutter install, and two years later reports zero leaks and electricity bills that dropped from $2,000 every two months to $20. Another needed a post-installation fix when an Enphase firmware update caused random shutdowns. The owner texted the company, and an electrician drove from Pasadena to Granada Hills within 30 minutes, diagnosed a hot breaker in five minutes, swapped it for higher amperage, and left without charging a dime. But three reviews document blown appointments, unreturned calls, and sudden cancellations. One prospect scheduled a Zoom call at 4:15, waited until 5pm, then got blamed for missing a call that allegedly came at 4:50. Another was hung up on mid-sentence. If you've already secured a quote and locked in a timeline, the crew will deliver clean work and responsive aftercare. If you're still in the discovery phase, expect some communication friction before you get to the good part.
If you can tolerate a bumpy sales process, you'll get excellent installation work and above-average post-install support. Just don't expect the front-end responsiveness to match the technical execution.
Ibby I. signed up for a residential solar system after Emin collected two years of their electricity usage, ran the calculations, and scoped the panel location — assuring them the setup would essentially “zero out” their bills. Two years after installation, their annual electricity costs still sit at $2,500–$3,000, which falls far short of the near-zero outcome they were promised. Ibby reached back out; Emin asked for the usage records, they sent them, and then never heard back. The standout detail: it’s not just the missed savings but the unanswered follow-up after concrete projections — a promised explanation that never arrived.
Mary U. installed a system on her Granada Hills home and hasn’t paid an electricity bill since it went live. After an automatic Enphase firmware update caused the array to start shutting down at random, she texted Emin and he immediately sent Edvin, his electrician. Edvin drove all the way from Pasadena and arrived within about half an hour; in five minutes he diagnosed the problem — the system was producing roughly 15% more than intended and the breaker was overheating — and replaced it with a higher-amperage breaker. Since the swap the system has been setting new production highs. With renovations underway and contractors coming and going, she found Magic Solar’s quick, no-cost follow-ups and hands-on response the most helpful part of the whole process — the tech driving across town and fixing it in five minutes stuck with her as the standout detail.
Alexandre undertook a complete overhaul of his 2,000+ sq ft roof, had 29 solar panels installed and new gutters fitted around the house, and ended up with a result that dramatically changed his bills. He watched electric charges that used to run about $2,000 every two months vanish—now his winter bills sit at $0 apart from a $20 LADWP grid access fee. He found the roof work meticulous: the new shingles look sharp, the crew installed it in two days, and after heavy rains there have been no leaks. The gutters channel water away from the foundation with only minimal dripping on the fascia boards, and the flow has been exactly what he expected. The solar array went up in a single day and the install looks tidy. When an electrical line needed burying, the crew handled the extra job at no charge, which he appreciated as a sign they cared about doing the job properly. Price-wise he discovered Magic Solar sat in the middle of the pack—not the cheapest, not the most expensive—but he judged the cost fair for the level of workmanship and the speed of the project. Emin stood out as the point person: he explained options clearly, navigated inspectors smoothly, and kept the process moving.
Passed screening
Passed screening
Operating longer than most installers in the market.
Poor BBB standing. Significant complaints.
Reviews were posted naturally over time.
A valid contractor license is on record.
Ibby I. signed up for a residential solar system after Emin collected two years of their electricity usage, ran the calculations, and scoped the panel location — assuring them the setup would essentially “zero out” their bills. Two years after installation, their annual electricity costs still sit at $2,500–$3,000, which falls far short of the near-zero outcome they were promised. Ibby reached back out; Emin asked for the usage records, they sent them, and then never heard back. The standout detail: it’s not just the missed savings but the unanswered follow-up after concrete projections — a promised explanation that never arrived.
Javi hired Magic Solar Electric for a full home upgrade— a main panel replacement, rooftop solar and a Tesla Powerwall 2 with gateway. He ended up with an installation that looked sharp and behaved exactly as promised: neat cable runs, precise workmanship and a system that performs reliably. The crew stuck closely to the contract and even took on an extra request to tweak how the house consumes solar power, which made the setup more beneficial in daily use. He appreciated the hands-on customer service and the team’s willingness to go above and beyond. Between the panel upgrade and the Powerwall backup, the change brought clear value by making home energy more affordable than staying on the traditional grid. The detail that stuck with him most was that extra consumption optimization paired with the battery backup—practical improvements he could see and use every day.
Javier G. hired Magic Solar Electric to handle a main-panel upgrade and a full solar install with Tesla Powerwall 2 backup and gateway. He watched the crew deliver a tidy, well-organized installation that looked neat on the roof and performed reliably once turned on. The team checked every detail against the contract and even stepped in to handle an extra request that improved how the home used solar energy, boosting the system’s real-world benefits. The workmanship came across as accurate and professional, and the company’s customer service stayed engaged through completion. In the end he ended up with a battery-backed system that lowers dependence on the grid and adds clear value to the house — the concrete takeaway being that Magic Solar didn’t just install panels, they fine-tuned the setup to make the solar consumption more advantageous.